Aetna invests in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.
In health care, technology changes rapidly. From hospitals and clinics to insurance providers, healthcare staff needs to be flexible and adaptable to learning new technology, and this is especially true at Aetna. Your interviewer needs to be sure you would join Aetna with the ability to learn their systems quickly and be able to adapt to their changing technology in the future.
"I currently use a proprietary CRM that our company developed. I use it to track my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. These tools have eliminated my need to have post-it notes, and I'm better able to keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."
"In my internships, I used a lot of Office 365 tools, especially PowerPoint and Excel. I have put together at least 20 presentations this year alone! Learning new technology comes easy to me because I grew up with it and can watch YouTube videos if I don't understand something right away."
As you answer this question, demonstrate expertise in electronic systems and embrace learning new technology. Talk about a time you were required to learn new technology in the past on the job. Paint a clear picture of the technology, what you had to learn, and how you went about training. Make sure your interviewer walks away knowing that you will be adaptable to changing technologies now and in the future.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
New technology is exciting to me. I love to try all the functions and see what data can be used to help our teams. That is in fact the sort of thing I was doing when I got the promotion to Quality Consultant. I attend all the training that are offered. I'm not afraid to ask for assistance if I'm just not understanding something.
Amanda's Feedback
Great job! Embracing technology and using it well are key skills that most employers value. You can also share an example of a new technology you've mastered and how that technology has helped you work efficiently or meet another need.
