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Aetna Mock Interview

Question 17 of 35 for our Aetna Mock Interview

Aetna was updated by on July 6th, 2022. Learn more here.

Question 17 of 35

Aetna invests in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.

"I currently use a proprietary CRM that our company developed. I use it to track my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. These tools have eliminated my need to have post-it notes, and I'm better able to keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."

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How to Answer: Aetna invests in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.

Advice and answer examples written specifically for an Aetna job interview.

  • 17. Aetna invests in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.

      Why the Interviewer Asks This Question

      In health care, technology changes rapidly. From hospitals and clinics to insurance providers, healthcare staff needs to be flexible and adaptable to learning new technology, and this is especially true at Aetna. Your interviewer needs to be sure you would join Aetna with the ability to learn their systems quickly and be able to adapt to their changing technology in the future.

      Written by Ryan Brunner on July 6th, 2022

      How to Answer

      As you answer this question, demonstrate expertise in electronic systems and embrace learning new technology. Talk about a time you were required to learn new technology in the past on the job. Paint a clear picture of the technology, what you had to learn, and how you went about training. Make sure your interviewer walks away knowing that you will be adaptable to changing technologies now and in the future.

      Written by Ryan Brunner on July 6th, 2022

      1st Answer Example

      "I currently use a proprietary CRM that our company developed. I use it to track my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. These tools have eliminated my need to have post-it notes, and I'm better able to keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."

      Written by Ryan Brunner on July 6th, 2022

      2nd Answer Example

      "In my internships, I used a lot of Office 365 tools, especially PowerPoint and Excel. I have put together at least 20 presentations this year alone! Learning new technology comes easy to me because I grew up with it and can watch YouTube videos if I don't understand something right away."

      Written by Ryan Brunner on July 6th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "New technology is exciting to me. I love to try all the functions and see what data can be used to help our teams. That is in fact the sort of thing I was doing when I got the promotion to Quality Consultant. I attend all the training that are offered. I'm not afraid to ask for assistance if I'm just not understanding something."

      Amanda's Feedback

      Great job! Embracing technology and using it well are key skills that most employers value. You can also share an example of a new technology you've mastered and how that technology has helped you work efficiently or meet another need.

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