Top 52 Bank Teller Interview Questions

How does a career as a bank teller, fit along your career path?
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Interview Questions and Answers List

1. How does a career as a bank teller, fit along your career path?
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2. Give me an example of how you keep track of details while engaging in conversation?
Best Answer
I'm a great multitasker so listening and working at the same time is no problem.
2.
Listening to key words and finding if i have that common trait to communicate back to them.
3.
I can work in multitask I m listening to the client while I m helping another client inquiries over the phone at the same time.
4.
I can speak and same time do my job.I have enough years experiense to work in hot situation.
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3. What signs of trust have you demonstrated in the past while working?
Best Answer
I worked in retail, so trust was a huge issue. I had to be a reliable employee that my managers depended on and someone who they knew would not be dishonest with cash-handling or the product.
2.
Being in charge of a busy restaurant and taking care of customers and letting someone other than myself use the cash register.
3.
When trust exists in an organization, almost everything else is easier and more comfortable to achieve. One has to learn to trust someone else handling cash from the same register or to achieve budgeted sales especially in retail store.
4.
I was also so polite and kind that I never caused unwanted attention to myself.
5.
Working together and keep the work professional and not give any information about money to anyone.
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4. A bank teller needs to be very organized, describe to me your organization characteristics?
Best Answer
Keeping track of things i lay down and use, remembering where things go, sometimes labeling them.
2.
Paying close attention to details of something i am doing, researching what i need to do to get the job done correctly.
3.
I am a very organize person, a tidy desk is a tidy mind. I like to get thinks done ahead of schedule, I am always punctual and at times I write down task I need to complete so I can do so in the most effective timing.
4.
I can communicate effectively and professioally with customers and co-workers. I can count cash accurately and timeously under enormous pressure.
5.
Complete one task before moving on to another, keep money straight and oraganized, shred any un needed items immediately, proof your work.
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5. How many years of cash handling have you had?
Best Answer
I have had four years of cash handling in a retail setting.
2.
About 3 years to handling cash.
3.
I have handled cash for several years in the past.
4.
I have had several years of cash handling experience in my past.
5.
I have 1 month experience which I have attained when I was a clerk intern at endola circuit.
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6. Why are you the best person for this position?
Best Answer
Iam the best person of this position because i have aaccounting back ground and i like to work my best on your company.
2.
I am very goal oriented and i enjoy communicating with people and satisfying them. also, my communication skills and friendly approach can improve customer satisfaction in the firm.Dependable, honest, and pays attention and takes criticism well, will listen to suggestions to better my job and make it easier for me.I am the best person for this position because I am people person, focus on details, team player, and I always work 100% e
3.
I am a very motivated person and enjoy working with people.
4.
I am the best person for this job because I am determined, motivated and I offer over 10 years of customer service and sales experience.
5.
I am very goal oriented and i enjoy communicating with people and satisfying them. also, my communication skills and friendly approach can improve customer satisfaction in the firm.
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7. How did you handle the recent financial crisis with customers?
Best Answer
by calmly explaining the situation
2.
I would seek help in solving the issue if I could not solve the problem myself.
3.
Added an extra service to my current services at no charge.
4.
I dealt with the situation and treated each customer fairly.
5.
There was a financial crisis?
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8. As a Bank Teller, what are your strengths?
Best Answer
I do have alot of patience.
2.
Good Communication within customer and make confident to them and have the best attitude and team work.
3.
My strengths are having patients, fallow direction, and have great math skills.
4.
Patience, accuracy, passionate about giving great customer service, i take opportunity as a learning experience and im not afraid to try new things.
5.
Why do you want to work here?
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9. Why do you want to work for this bank?
Best Answer
I'm looking forward to becoming an associate of this professional, strong bank who believes in assisting all associates in achieving their highest potential.
2.
Because this is avery prestigeous bank that offers high quality service to its customers and it would be of great pleasure to be aprt of that and to help to continue offer high quality servive to its customers.
3.
This bank is a well-established and it excels in customer service.
4.
Well, I have worked for this company before. It was actually a great place to work, I learned alot, and was able to put my skills to work. I would like to come back and grow with this company long term.
5.
Company looks organized and seems to reward employees for a job well done.
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10. Tell me about yourself.
Best Answer
Dedicated moviated always on time get along well with others know how to deal with conflict.
2.
Tell me about yourself.
3.
I am a swiched on team player and leader exhibitng counsious undersatanding of what drives the success of business,i carry a wealth of experiance form genesis bank.currently am deploying my natural flair of customer services,sales and support with metbank,were i am responsible for cash handling,accuracy ,customer services ,after have been a servant for genesis bank for 9 years
4.
I am a highly motivated person who loves a challenge and to give 100% to any task given to me.
5.
Ive been in banking for 10 years, I am dedicated, motivated and dependable. I love the bank environment. I would not see it any other way. I have a 4 year old son and spend most of my time outside of work making him happy.
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11. Do you hope to move up as a bank teller into another position within the bank?
Best Answer
Yes I would love to move into another position within the bank because I love banking and accounting and I know my potential and a promotion would not only means self actualization but would be focusing on being a better employee to deliver more quality customer service to aid in achieving the goals of the organiza.
2.
Yes, possibly. Right now I just want to try being a banker and see how well I enjoy it.
3.
Yes I do, if it will be for me more interesting.
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12. Tell me about your favorite co-worker/boss you've had in the past.
Best Answer
My boss at Kwik shop was very nice and helpful, she let me try new things and was patient and encouraging to me.
2.
One of our Minister of Education was very smart person.I like him becouse he is very punctual, he like to do job queklly, It was very interesting to work with him.That time I created 3 state programs, change basic education government designe, which higher teachers monthly paymants.
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13. If you were CEO of your last banking company, what would you change?
Best Answer
what are some of the aspects that you like about the job
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14. How well do you know online banking?
Best Answer
I have many years banking on line my self. To be able to do my banking any time of the day is very convenience.
2.
I'm very familiar with it,follow the steps that it gives you online and proceed with what you have to complete.
3.
Very well I use it all the time.
4.
Very well, I have account and always watch new programs, new procces.
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15. How well do you think on your feet?
Best Answer
I am good at assessing situations efficiently and effectively and come up with a solution to a customers problem quickly.
2.
Very quick to see the problem and find the solution.
3.
I am very good at assessing the situation quickly and coming up with a solution.
4.
Great, at a previous job i was on my feet all day as a hairdresser and a shift manager for a restaurant.
5.
I think on my feet pretty well.
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16. Tell me a time when you had to handle something drastic, but no one was around, how did you do it?
Best Answer
what are some of the aspects that you do not like the job
2.
Following the policy and for sure my experience will help me out with that.
3.
I was in the deli at Kwik Shop by myself to close and a lot of people wanted food. I had to make a lot of food by myself. I had to apologize to the customers and ask them if they minded waiting.
4.
I was at another branch and the power went out, a customer was upset he would have to go to another branch in order to deposit his check in a atm. I asked him if he did online banking he said yes, I asked him if I could show him a way to deposit his check and not have to drive to the next town to do so he agreed. I showed him how to do a mobile deposit he was happy I took the extra time to teach him something new and get what he wanted done in a timely matter.
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17. Some say a bank teller has an easy job, do you get offended by that?
Best Answer
Yes because for one you are deang with people money. and it is never easy when your dealing with other people because a lot could go wrong. so it reqires a lot of dedication, time and communication.
2.
Not at all. Any job can be easy if your comfortable with the position and know the work it entails.
3.
No im not get offended on that because all job is make easy if you know how to work with your job.
4.
No job is easy, each job challenges you..
5.
No it is very responsible, work, but it is interesting to comunicate with different customers and tryed to help them.
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18. Tell me about your cash handling experience.
Best Answer
I have a lot of cash experience over the years with a lot large amount of cash I am very accurate in count cash. I am very dedicated in keep my cash in balance.
2.
Tell me about your cash-handling experience?
3.
Tell me about your cash handling experience
4.
I have a little experience from Kwik Shop with using the cashier.
5.
Started when I was 16 and until present.
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19. What is your education background?
Best Answer
I graduated high school. I received my associates in Arts. I received my bachelors in General studies. I have changed my major to undecided.
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20. Are you okay working without a break if the bank needs it?
Best Answer
I am ok with taking a break later than normal if business needs dictate it but by law i know that i must take my legally mandaated breaks.
2.
Yes, ive done it multiple times when we where short handed at my last branch.
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21. What sales techniques did you employ at your last bank to push customers to opening up CDs or any other banking options?
Best Answer
Asked them how happy they are with there intrest rate after building report and getting to know them.
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22. What is 42 + 37?
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23. If a customer comes with a $12,500 deposit, all in ones, do you roll your eyes to demonstrate your feelings towards his action?
Best Answer
Accept the tranaction and thanking the customer for banking with us.
2.
No, I count the money and complete the transaction.
3.
no I don't roll my eyes with this tranaction. I am happy to count the ones putting then in piles of 50 one
4.
Never, suggest if they need to move that money to another type of account where it can gain more interest or easier to access if needed all at once.
5.
I would take that money to a machine and count and wrap it for deposit no questions asked.
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24. Do you hope to move up as a bank teller into another position within the bank
Best Answer
Yes I would like to be lead teller and then eventually move on to service manager.
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25. What attracted you to this company?
Best Answer
Would like to make a change from my present employment.
2.
I always thought it would be cool to work at a bank.
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26. Have you ever caught counterfiet money before, what was the process you took afterwards?
Best Answer
Yes i have and immediately the police was called and the bill was taken.
2.
No, i never caught counterfiet money before.
3.
No I have never caught counterfeit money. But if I should I would contact the necessary authorities, first my supervisor then the police.
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27. Explain your greeting and how you handled each transaction at your last bank.
Best Answer
What do you feel is the most important asset a Bank Teller can have?
2.
Hello, how can I help you?
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28. What advice do you give to customers calming their minds on the whole financial crisis?
Best Answer
We are fdic insured up to 250,000 dollars.
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29. When a night deposit slip has more money than listed, what do you do?
Best Answer
Recount the deposit to make to figure the mistake.
2.
Call murchant as soon as possible and tell them about it.
3.
Verified cash with another coworker and we both sign.
4.
I ask another employee to recount it then call the customer to see what they want done with the extra cash.
5.
have another co-worker verify it with you and than both initials the deposit slip than call the customer and let them know what they want us to do with the money.
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30. Do you know anyone that works in the banking industry?
Best Answer
yes,
2.
Yes, my cousin she has been a teller for many years after she was widowed.
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31. There is a strong demand for bank tellers, why are you better than the rest?
Best Answer
I feel that my years of banking experience and strong customer service skills are exceptional.
2.
Can count back change without difficulty, work well with others, and great customer service skills.
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32. Tell me about a time when you missed some important details about a transaction, what happened?
Best Answer
Well once I forgot to write up a price accuracy form at my previous job, so I had to go search for the product UPC in order to submit the form.
2.
I immediately informed the manager on duty immediately to correct the problem.
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33. Do you get nervous when a line is forming? Customers can have little patience inside these bank walls at times..
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34. Describe a bad customer service experience you have had in the past and how you handled it?
Best Answer
Well im a patiant person.
2.
Describe a bad customer service experience you have had in the past and how you handled it?
3.
I am still smile to customer and try to help that they want .
4.
Get another teller to verify the cash, then let the customer know.
5.
Have had extensive experiance handling money and details.
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35. Do you enjoy socializing with customers?
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36. What is your ideal company?
Best Answer
Someone who cares about its employees as well as the customers patronizing it.
2.
Company that is trusted by clients.
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37. Would you mind working at another branch if needed?
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38. Have you ever dealt with a stressful situation while working before? What happened, how did you make it through?
Best Answer
Bank was robbed, we handed over money, stayed calm and then called police after he left.
2.
The bank I worked at was robbed, we handed over money, stayed calm and when safe to do so called police.
3.
Bank was robbed, we handed over the money, stayed calm and when it was safe to do so we called police.
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39. Why do you want to be a bank teller?
Best Answer
People friendly person, pays attention to details, follow directions well.
2.
I am at a crossroads in my life, and would like to become a bank teller to determine if a career in banking would be a direction I would like to go into.
3.
Besides being honest and.
4.
This position is the right one for me, and the one I really one to be.
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40. What was your main weakness at your last job that you would like to improve upon at this one?
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41. Customers can have a nasty attitude if they've been waiting in line long, what techniques do you employ to calm down customers when they get to you?
Best Answer
I would tell them that I apologize for the long wait and ask how may i assist them?
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42. Walk me through a typical day for you at your last bank.
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43. Do you hand count or use the counting machine?
Best Answer
I use hand count first and after I will use the counting machine to double check this money.
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44. Why did you leave your last job?
Best Answer
It was an internship.
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45. Where are you goals set at in the banking industry?
Best Answer
Starting out as teller, moving up to head teller, eventually back to school for some finance training to get a degree to move up with the company.
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46. Can you multi-task? What experiences have you done that represent to me how well you multi-task?
Best Answer
I can use the computer and answer questions at the same time, i can count money and talk at the same time.
2.
Yes i can multi-task,my recent cashier positions has allowed me to check guests out,provide customer serivice,check other locations for merchandise and handling each customer quickly and efficiently.
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47. Tell me about the most difficult supervisor you have ever worked with, and how you went about working with him or her?
Best Answer
At pizza hut, our area manager, who picked on every last detail of something i did, i just listened to his suggestions to make it better and followed it like he wanted.
2.
Had a supervisor who always had an issue with my work performance, I just continued to do what I did everyday and never undermined their authority and their position was eventually taken from them.
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48. Describe a time when you had really felt good about a performance in your job?
Best Answer
It was inventory time and I was nervous wondering what the result would come out to be.I felt good when I learned I achieved the goal of coming below the companies standard.
2.
Previously I worked as a cashier at Stine lumber and I had customer that received bad experience from associates they asked to help them I walked away from my register because I had no customer at the time and gave them the assistance they needed
3.
Helping a customer and fulfilling their needs.
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49. Tell me about a time when you had not done a task correctly because you were not trained propperly?
Best Answer
I always make sure that the task was given is completely correct before I submit.
2.
When a customer asked for highlights with foils, and i had no clue as to what i was doing, but procedeed anyhow with it. turned out decent, they never knew.
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50. How do you look for counterfeit monies?
Best Answer
I am going to report to the supervisor.
2.
By holding the bill up to the light or making a mark with a permanent marker.
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51. What do you feel the most important asset a bank teller must have?
Best Answer
Integrity and honesty.
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52. What are some of the aspects that you like about this job?
Best Answer
I have been interested about bank field and my Administrative Assistant, customer service experience, and attention to detail will solid much to the job.
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