Describe how you like to train new employees.
As a Manager, you likely have a method for onboarding and training new employees. Discuss how you ensure that your new employees are on-boarded correctly and how you set them up for success. If you have a recent story-based example that you can tell, this is a highly engaging addition to consider.
"I use a variety of strategies to train new employees. First, I like to hire and train in groups of two or more. This way, employees can create a bond and lean on each other as they navigate new waters together. I frequently ask for their ideas, questions, and input along the way. New hires who feel an immediate sense of involvement and inclusion will be more likely to stay long-term. I also utilize my experienced and senior employees as coaches and mentors. I match them with a new-hire that I believe will benefit from their mentorship approach. This method allows the new hire to feel the camaraderie of a team from the start. I also give realistic and achievable goals until their full ramp-up period is complete. Last, I ensure that I give AND receive feedback so that it doesn't feel like a one-way street for the new hire."
"When I am in charge of training new employees for the first time, my style will emulate the style of onboarding that I have received in my current role. This onboarding included a great mix of reading and research, hands-on work, and job shadowing. This all-encompassing training method ensured a successful start."
"I have a great method for training new employees. I ask for their involvement right away. I believe in limited classroom training and more hands-on work. I encourage questions, feedback, and opinions right away. This method of training increases engagement and creates a sense of importance, and belonging, right away."
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Anonymous Answer
I like to set them up for success. I give them all the tools they need to study and learn their product and set up expectations about corporate training. When they return from training, we analyze the sales data and come up with a business plan together. Training is ongoing on my team.
Rachelle's Feedback
It's good that you mention the fact that training is ongoing. It sounds like you genuinely care about your employees and setting them up for success.
Anonymous Answer
For the warehouse, we have had a lot of turnovers in the last year. I found that there were inconsistencies in the onboarding process. So, I now have the most experienced storekeeper training all new hires. This enables consistency in processes for both warehouses and success for the new employee to know they are being trained correctly. The biggest benefit of this process is that our most experienced storekeeper now is feeling more useful and has taken all the new employees under her wing. It is heartwarming to see the change in her because she now has ownership of the department and how the work is being done.
Stephanie's Feedback
This is a wonderful start, but I suggest incorporating a few additional details about what goes into your onboarding process and how you've contributed to that.
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