Walk me through your Benefits experience.
The interviewer has already reviewed your resume at least once prior to the interview. However, you may be one of several back-to-back interviews they are doing for this position or others. They are asking this question to give you an opportunity to refresh their memory and it also gives them a chance to see how you communicate.
Keep your answer concise by providing a high-level overview of your experience. Tell the interviewer how many years of Benefits and HR experience you have, the systems you are familiar with, and the size (employee count) and industries of your previous employers. Highlight any accomplishments, accolades, or promotions you have earned or received during your career.
"I have worked in the Benefits department for the last three years and was in general HR for two years before that. I started my career as an HR intern and am currently a Benefits Specialist. In the last five years, I have become familiar with Lawson, Infor, Equifax, and Health E(fx). I have assisted with open enrollment for more than 10,000 employees at a hospitality company spread out over 20 different states and with more than 30 languages spoken. I have also helped implement a new ACA system, which kept the company compliant with ACA laws and reporting. I am always looking to take on more responsibilities and do not shy away from difficult employee discussions. I know you are looking for someone who will jump right in and hit the ground running, and that your open enrollment is just around the corner. My experience with large open enrollment seasons will allow me to jump right in and be an asset to the department, and I'm looking forward to becoming part of the team."
