Master 30 Benefits Specialist interview questions covering compliance, enrollment, and vendor management.
Question 13 of 30
Why the Interviewer Asks This Question
How to Answer
Example Answer
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There are times when everyone is asked to do a job they don't want to do, but you still have to do it. The interviewer is asking this question to see if you can approach the situation with a positive attitude and what methods you use to complete the task.
You might have to reach back pretty far into your past, or you might have something from yesterday, but either way, use an example to answer this question. Briefly state what the job was and why you didn't want to do it, and then focus on the positive way you chose to look at the situation and how you managed it instead.
"Last year we moved our file room to the other side of the building and the shelves were different, which meant every single employee folder had to be redone with a new size folder to fit the shelf. There were thousands to go through in more than a hundred boxes and I was asked to get it done over the course of a couple of months. I do not enjoy file work in general, and the file rooms are cold and quiet. But I knew it had to be done and I was the one asked to do it. So I decided to tackle one letter (or sometimes partial letter) of the alphabet each day to make the task seem more manageable and I brought my headphones and a sweater with me. It wasn't my favorite project but it wasn't as tough as I originally thought it would be. By the time I got to the letter Z, I was almost sad it was over. Almost."

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Written by Tiffany McPherson
30 Questions & Answers • Benefits Specialist

By Tiffany

By Tiffany