"I understand written and verbal communication skills are a huge component of a job in Benefits. To improve my verbal communication skills, I joined a local Toastmasters group. It has helped me not only communicate one-on-one with others, but I've also found the confidence to talk in front of large gatherings of people. This helped tremendously during last year's open enrollment when I was asked to be the presenter at several of our employee meetings. I've also taken a few online seminars regarding how to write emails. Typing out an explanation of how a certain benefit works can be tricky and I'm always looking for ways to make my emails more clear and concise while remaining friendly and professional."
