How to Answer: What do you find to be the most difficult part of working in Benefits?
Advice and answer examples written specifically for a Benefits Specialist job interview.
16. What do you find to be the most difficult part of working in Benefits?
Why the Interviewer Asks This Question
No one loves every aspect of their job. The interviewer is not looking for you to say there is nothing you don't like or struggle with. They are looking to see what types of tasks you find difficult and how you work through them.
Written by Tiffany McPherson on May 16th, 2022
How to Answer
Be cautious of picking a task that represents a large portion of the work associated with the position. Keep your answer concise and remain positive, focusing on what you do to make the difficult task more manageable for you.
Written by Tiffany McPherson on May 16th, 2022
Answer Example
"I find the Affordable Care Act (ACA) to be the most difficult part of Benefits. There are so many complexities when it comes to determining who is eligible and calculating hours and completing the annual forms for the IRS. I know I can become an expert though, just as I did with FMLAs, so I'm working my way through a series of courses offered through my current employer's ACA vendor to learn more about it. I also offered to assist my manager with reviewing employees' ACA hours since I know the more I work with it, the easier it will become for me."
Written by Tiffany McPherson on May 16th, 2022