How would you rate your communication skills on a scale from 1-10?
If you are fortunate enough to join the USPS, you will join a robust team that works together to make the mail come to life every day. A key component of their high-functioning teams is cohesive communication. Your interviewer needs to be assured that you would bring excellent verbal and written communication skills and solid listening skills to their team.
"I rate my communication skills as a 9/10 because I am not always as clear as I would like. My current supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything. If I were to join your team at the USPS, I would come to your team as an appreciated open communicator and a great listener."
First, be upfront and honestly rate your communication skills and be sure to give proof of your answer. Avoid giving yourself a 10 because the USPS knows nobody is perfect, and you do not want to come across as overly confident or someone with no room for feedback and improvement. After you rate yourself, be sure to talk about why you feel communication is important in the role you are interviewing for. If you scour the USPS website before your interview, you'll see many examples of great communication and teamwork on the institution's Link communications page.
"In all honesty, I would rate myself as an 8 out of 10. I'm very extroverted and love to talk with people. My classmates all see me as a person that is open and honest, but I downgraded myself as I've been given feedback that I can be too open at times when not necessary. This is something I would be very cognizant of working with customers of the USPS if I were to join here."
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