1. When have you had to be adaptable in your work and shift your priorities in response to changes?
2. What do you feel has been your greatest achievement so far?
3. Give me an example of how you have been reliable in the past. Why do you feel this trait is important for USPS staff?
4. What are your career goals, and how do you feel the USPS would help them come to fruition?
5. How would you rate your communication skills on a scale from 1-10?
6. What initial challenges do you anticipate in this position with the USPS?
7. What job duties have you held that required strong attention to detail?
8. If you had a conflict with a colleague, how would you handle the situation?
9. Have you ever dealt with an upset customer or colleague on the job? How did you handle the situation?
10. Why is it important to offer great customer service at the post office?
11. What does providing excellent customer service mean to you?
12. In order to work for the USPS, you must be able to pass a full criminal background check. Do you consent to a full background check if hired?
13. Are you willing to work overtime, nights, and weekends?
14. What is your greatest strength?
15. What quality would bring to this role that other candidates may not have?
16. Tell me about yourself.
17. How would your current or former employer describe you?
18. How can we motivate you to work hard at USPS?
19. Tell me about a weakness that might hinder your work in this role?
20. What motivated you to apply to work for the United States Postal Service?
21. Why should the United States Postal Service embrace diversity, equity and inclusion?
22. Take a few minutes to walk me through your work experience. How has it prepared you for success in this role?
23. What does your ideal manager look like?
24. On busy days, how do you manage your daily tasks?
25. Give me an example of how you manage your time effectively.
26. If you were asked to do something in a way you were not used to, how would you react?
27. How will you handle unexpected situations that might cause you to be late for work?
28. How would you handle an irate customer?
29. Do you have experience working under pressure? If so, how did you handle those situations?
30. Tell me about a time you worked with a group to accomplish a goal.