How to Answer: At this Toyota dealership, at times you will be privy to a customer's private information. Tell me about some of the ways you have safeguarded and protected a client's privacy.
Advice and answer examples written specifically for a Toyota job interview.
27. At this Toyota dealership, at times you will be privy to a customer's private information. Tell me about some of the ways you have safeguarded and protected a client's privacy.
How to Answer
In this age of identity theft, companies are constantly on the vigil against data breaches. The interviewer needs to know that you are going to take this responsibility seriously. Reassure the hiring manager that you are honest and diligent enough to be careful when handling sensitive documents. Be positive about your past experiences as you share.
Written by Rachelle Enns on August 30th, 2021
1st Answer Example
"In my present position, I was required to take a customer's info down when filling out a credit application. We were not allowed to leave them lying around and always had to insure we had it in a folder, even when carrying it to the desk. I have been a victim of identity theft so I take this very seriously."
Written by Rachelle Enns on August 30th, 2021
2nd Answer Example
"Most of our work was done online so the customer was responsible for entering and reviewing their own information. Credit applications were sent directly to the finance manager, so I didn't have access to much of the customer's data. I do, however, take these matters seriously. It is critical to maintain the integrity of the client's personal information."
Written by Rachelle Enns on August 30th, 2021