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Top 25 SingTel Optus Pty Ltd. Interview Questions

Question 1 of 29
Tell me about a time when you improved communication between yourself and a co-worker or client.
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Question 2 of 29
How can SingTel motivate you, as a leader?
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How to Answer
Your motivation may be that the idea of success and achievement drives you. Perhaps you are working towards career advancement. Take some time to think about what truly motivates you.

Answer Example
"I am motivated by words of encouragement and compensation based rewards. This could be a competition for a gift card or a contest where I can earn a bigger holiday party budget for my team. Being a leader comes naturally to me, so I don't find it to be a taxing task very often. My competitive side keeps me motivated, as well."
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"I am motivated by a company that is ethical and strives to do the right thing. I am at my best when I am trusted and allowed to make decisions to remain on the straight and narrow."
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Question 3 of 29
If SingTel hired you today, what would you accomplish first?
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When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate and hired at SingTel.

Answer Example
"When we were speaking earlier, about sales targets in this position, you mentioned that most new sales professionals hit their KPI's after 120 days. If hired today, my goal would be to exceed my KPI's after the first 90 days. I plan to make a positive impact on SingTel very quickly."
Answer Example
"If hired today, I would start with analyzing all quantifiable data from the last month, quarter, and year to identify any bottlenecks or shortfalls and set a plan to correct them."
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Question 4 of 29
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
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How to Answer
Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The interviewer would like to know if your work style will be a fit with SingTel.

Answer Example
"I prefer working in a more predictable environment because I can be more effective in my tasks. With that said, I can certainly work in an unpredictable environment from time to time."
Answer Example
"I like to have a bit of both, honestly. I have a general schedule that I follow in the morning including a team huddle, setting objectives for the day, following up with clients, and then setting new meetings with prospects. That said, the in-between of that framework is always pretty unpredictable. In sales, you never know what might happen, especially when selling a good as I do. More often than not, there is some snafu throughout the day (or twenty) so that variety keeps me on my toes, engaged, and excited."
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Question 5 of 29
What do you know about the culture at SingTel?
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How to Answer
Company culture and fit is a significant factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the company culture at SingTel will work for you.

Answer Example
"I have researched SingTel through your social media channels and on Glassdoor. Your employees have great things to say, and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time."
Answer Example
"I read many positive reviews online about the organization level and culture at SingTel. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance. My type of place!"
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Question 6 of 29
We appreciate innovative thinking at SingTel. When have you created a new product or service?
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Question 7 of 29
How often do you discuss work with your colleagues, in order to think up new systems and styles of working?
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Question 8 of 29
Give me an example of a time when you had to troubleshoot to solve a problem?
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Question 9 of 29
When a major problem arises, what is your first reaction?
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Question 10 of 29
If you were given a choice, which work related task would you leave for last? Why?
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Question 11 of 29
SingTel encourages continued education. Tell me about a time when you took on a new course to study in order to improve your own work performance.
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Question 12 of 29
When have you shown a willingness to learn a new method or new approach to solving a problem?
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Question 13 of 29
When planning, how often do you create alternative scenarios to help you adjust to changing situations?
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Question 14 of 29
Tell me about a time when you undertook a project that demanded a lot of initiative.
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Question 15 of 29
Work volumes can become very high at SingTel. How do you handle a larger than average workload?
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Question 16 of 29
At SingTel, we value calculated risk. When have you taken an unusual risk in the workplace? What was the outcome?
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Question 17 of 29
We value communication at SingTel. Rate your communication skills from 1-10 with proper examples backing your given rating.
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Question 18 of 29
Tell me about a time when your communication skills greatly benefited your team.
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Question 19 of 29
How do you handle a situation where your supervisor does not properly communicate information to you?
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Question 20 of 29
When entering a new job, describe how you build relationships with your new coworkers and supervisors.
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Question 21 of 29
What experience do you have using team-based messaging applications?
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Question 22 of 29
How would you describe your written communication skills?
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Question 23 of 29
Tell me about your experiences giving presentations in front of large groups.
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Question 24 of 29
How do you handle communicating bad news to a fellow worker or subordinate?
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Question 25 of 29
Would you say you are a better verbal or written communicator?
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Question 26 of 29
Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
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Question 27 of 29
At your current or former place of employment, how important was communication and dealing with others?
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Question 28 of 29
At SingTel, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?
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Question 29 of 29
What excites you?
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