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Vodafone UK Interview
Questions

34 Questions and Answers by Rachelle Enns

Published August 27th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 34
When have you shown a willingness to learn a new method or new approach to solving a problem?
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How to Answer
It is a great skill to have when you can approach a problem in a new way. Discuss with the interviewer your ability to approach a problem using new methods.
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Top 30 Vodafone UK Ltd. Interview Questions with Full Content
1.
When have you shown a willingness to learn a new method or new approach to solving a problem?
It is a great skill to have when you can approach a problem in a new way. Discuss with the interviewer your ability to approach a problem using new methods.

Rachelle's Answer #1
"When our company came under new management last year, many new methods and policies were implemented. As a result, I was able to learn many new approaches to our challenges in sales and customer management. Ultimately, they were very effective, and I enjoyed the process of taking a different approach and trying something innovative. Considering the lightning pace of your industry and your commitment to digital experimentation, I'd imagine that all Vodafone employees are comfortable with complexity and a swiftly changing landscape; I'd welcome that challenge as well."
Michelle's Answer #2
"I'm very open to learning new skills and approaches, and I believe that openness will fit well within the Vodafone culture. Recently, my current company switched to an SAP system that I was not familiar with. Rather than let myself get lost, I enrolled in a 4-week evening course at our local community college so that I could quickly learn the system without it affecting my performance at work. It helped a great deal, and my employers were impressed with my willingness to learn. In addition, I was able to share with colleagues new ways to employ the system to solve some of their day-to-day business challenges. I understand that Vodafone is committed to always growing, always moving, always adapting. I look forward to being a part of that."
2.
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The interviewer would like to know if your work style will be a fit with Vodafone UK Ltd.

Rachelle's Answer #1
"Certainly, completing routine, day-to-day tasks is easier, in the sense that it's more predictable and less stressful, but I also believe it doesn't allow one to grow very much professionally. I believe the best environment is a mix of both - enough day-to-day that one can perfect an approach to those tasks, combined with enough complexity and uncertainty to allow for collaboration, problem-solving and intellectual challenge. Since Vodafone describes its work culture as enterprising, innovative and willing to take risks to grow, I feel confident the work day will provide enough challenge!"
Michelle's Answer #2
"I like to have a bit of both, honestly. I have a general schedule that I follow in the morning including a team huddle, setting objectives for the day, following up with clients, and then setting new meetings with prospects. That said, the in-between of that framework is always pretty unpredictable. In sales, you never know what might happen, especially when selling a product, as I do. More often than not, there is some challenge or drama throughout the day (or 20), so that variety keeps me on my toes, engaged and excited."
3.
What do you know about the culture at Vodafone UK Ltd.?
Company culture and fit is a significant factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the company culture at Vodafone UK Ltd. will work for you.

Rachelle's Answer #1
"I've enjoyed getting to know the Vodafone culture through some of my research. First, I appreciate the acknowledgment that the work your teams do makes life better for your customers by allowing them to connect to their worlds in a way that's fast and simple and that builds trust for the end user. I like that the company has set big goals for itself: transforming societies around the world, building a low-carbon future, and using digital communications for the greater good. I also appreciate Vodafone 's emphasis on building an inclusive culture where everyone is respected, can be themselves and can strive to be their best."
Michelle's Answer #2
"I love that Vodafone is consistently recognized as one of the country's best employers, and particularly that the company makes a concerted effort to make everyone feel welcome and included, no matter race, gender, ethnicity, etc. It seems that employees are recognized as the company's greatest asset and treated accordingly. In addition, I appreciate the culture of excellence and working tirelessly to improve the experience for the end customer. I believe I can thrive in this type of culture."
4.
We appreciate innovative thinking at Vodafone UK Ltd. When have you created a new product or service?
Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service.

Rachelle's Answer #1
"Its commitment to innovative thinking is one of my favorite things about Vodafone, and I'd relish the opportunity to show my own innovation. I'm particularly interested in opportunities related to Vodafone Labs. In my previous role I was fortunate enough to introduce my company to the idea of a 'gold level' priority service where, in addition to our general customer service program, we added other options for our highest-yielding customer segments. Our customer base responded enthusiastically, and we were able to grow several accounts because of the extra attention. In fact, we kept the program running for a few years."
Michelle's Answer #2
"I am newer to my career, so I have not had a lot of opportunities to create a new product or service in the workplace. In my personal life, a lot of my neighbors have pets. I started a neighborhood dog walking, sitting, and vacation service when I was in college. It was highly popular in the summer. I made some money and helped my neighbors enjoy their vacations. This was a positive experience for me at a very early age, so it has encouraged me to be mindful of opportunities and not afraid to raise my hand to express an idea or try something new; I believe this kind of initiative and willingness to take a risk would fit well within Vodafone's culture of purpose, trust and growth."
5.
How often do you discuss work with your colleagues, in order to think up new systems and styles of working?
Do you use your creative mind with your colleagues to discuss ideas and systems in the workplace? Talk to the interviewer about how you have used creative thinking in the workplace and how this will benefit Safaricom Limited if hired.

Rachelle's Answer #1
"Based on your culture and focus on innovation, I believe that this is an important ability for Vodafone's teams to have. I currently have a policy with my team that if they have an innovative and helpful idea they can bring it to me at any time. If their idea or system is something that I think could work, we then create a plan, and sometimes even a prototype, together to present to our head office. This policy has generated some powerful ideas in our office over the past three years including a work-share program and some health and safety initiatives. I would relish the opportunity to brainstorm and ideate with Vodafone colleagues to provide elegant, real-world options and solutions that help transform how the world communicates."
Michelle's Answer #2
"I think it is important to discuss work with colleagues in a collaborative nature to encourage all types of ideas to come forth. Often, when people put their heads together, they will create something better than one individual could have done alone. I'm a big fan of the improv comedy philosophy of 'Yes, and,' in which team members always say, 'yes' to one another's ideas and then try to build on them to make them more viable. I believe this will be a positive addition to Vodafone's focus on solving real-world, complex technical and business problems. "
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