Accountability is taken very seriously in all that we do here at Stryker. How do you ensure that you are accountable for your word in following through on what you say you will do?

Question

Ryan Brunner · Accepted Answer

"Being accountable for my words and actions was a value my parents instilled in me from a young age and something I've been proud to carry with me through my education and career to this point. For the customers I work with, accountability comes in the form of my open and honest communications with them. I live by the philosophy of under-promise and over-deliver, where so many tend to overpromise and not be able to deliver. As part of this amazing team at Stryker, the customers I will be working with will always get the best details on products and pricing so they can make the best decisions possible. This will help build a foundation of trust and respect between us as we work together for years to come."

Ryan Brunner · Answer

In doing what they say and saying what they do in all aspects of their business, accountability is one of the four primary core values at Stryker. Why this is so important is because the medical solutions they provide in products like their spinal surgery navigation tools and medical hardware devices provide a safe and effective outcome for patients in the end. Your interviewer will want to ensure that you will help live this value each and every day on the job there, so they pose this question during your interview. This is the time to discuss the importance of your word in your work and why it will be so vital to the work you will be doing for Stryker. Be sure to think about the job duties you will be performing and the people you will be working with to successfully answer this question.

Anonymous User · Answer

"In my current role, I am responsible for not only my position customers and my physician customers but the patients that we perform the procedure on. With such a large client base; extreme organization is key. I implement iCal calendar invites, and a daily 7 am call to coordinate all personnel in the territory. And through very open conversation, make adjustments as needed. I stay accountable by implementing and fulfilling timelines for actions. As long as I maintain this, my team falls in line. During both the day and the week, this list of action items changes with the needs of the territory."

Anonymous User · Answer

"In sales, I believe that I am accountable to my customers as well as my business matrix. There can be a lot of moving parts to close the business. This requires me to be organized. I have learned to set both long and short term goals and create a daily 'To Do' List where I time block my day. I have carved out specific times to answer emails and make phone calls so that I am completely focused on what has to be done."

Anonymous User · Answer

"I use GTD time management strategies to ensure follow-through and accountability. If I can complete a task immediately, I will. If it requires action from someone else, I will use wunderlist with a mutually agreed upon due date to ensure visibility and completion. Finally, I will use outlook to schedule events for my personal items that need to be completed. I never check off a task until it is fully completed."

Anonymous User · Answer

"I always like to be as honest and upfront as possible with customers. I let them know beforehand if there are any potential obstacles and give a "worst-case scenario" timeline so that I can definitively meet or exceed their expectations. I keep a long to-do list on my phone and an extremely detailed calendar to ensure I am on task."

Anonymous User · Answer

"The ways I ensure accountability is by writing daily, weekly, and monthly to-do lists and to check each off as I go along, so I never miss anything. Also, having all correspondence with customers or fellow employees documented via email; if anything was to go wrong, there is documentation of what happened and what was said."

Anonymous User · Answer

"I ensure that I am accountable by staying organized and setting expectations for myself. Also, keeping in mind the patient and customer satisfaction because I know that the work I am doing is so important and does make a difference."

Anonymous User · Answer

"I utilize a few different options that I have available to me to ensure tasks are getting completed. I use my calendar in my email to ensure meetings are kept track of and long term projects by setting myself reminders. I also use a white erase board at my desk to keep track of items that I am currently working on an can remove once they are completed. Lastly, I use Salesforce to assign tasks to my team members so that it is tracked and reminders can be set as well."

Anonymous User · Answer

"I take my word very seriously and feel enormous responsibility for my commitments. My accountability is reliant on my ability to stay organized in my work and to stay on top of my tasks for my customers. I am a written lists person and I utilize a written task list. Once or twice per week, I re-prioritize the list to work on urgent needs first and I also stay in communication with my customers if deadlines need to move."

Anonymous User · Answer

"I believe in confirming all details via email so there is no misunderstanding. Also, I will send a finished product via email even if I give a hard copy to the person."

Anonymous User · Answer

"First of all, I make a list of priorities, short term goal lists (daily) medium-term goals (weekly), and long term goals (monthly to yearly, I use the tasks app on my outlook calendar and set up appointments as needed with specific times, dates, tasks, and people involved. I also use email and documentation as my accountability tool with set timelines. I also close emails with " if you have further questions or concerns please do not hesitate to contact me at any time"."

Accountability is taken very seriously in all that we do here at Stryker. How do you ensure that you are accountable for your word in following through on what you say you will do?

How to Answer: Accountability is taken very seriously in all that we do here at Stryker. How do you ensure that you are accountable for your word in following through on what you say you will do?

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8. Accountability is taken very seriously in all that we do here at Stryker. How do you ensure that you are accountable for your word in following through on what you say you will do?

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