Master 30 State Farm HireVue questions covering video responses, behavioral scenarios, and insurance industry values.
Question 20 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Someone once blamed me for a mistake made based on a poorly formed assumption. I listened to the information they presented to me. I mirrored them and showed concern for the mistake made and the implications it had on the business. They asked me if I had any questions about the verbal warning they gave me. I followed up by asking them what led them to believe the responsibility for this mistake was mine. They explained their logic, and I corrected them and explained I had nothing to do with this mistake. They showed me why they believed I was the culprit. Explained that wasn't the case and helped them conduct a little research, proving my innocence. We were able to uncover the real culprit, and it turned out the mistake was made by the very supervisor who was trying to give me feedback for the mistake they themself made. This was a little embarrassing for them, I think. Luckily, we never had another conversation like it."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This will help them evaluate how you deal with those in positions of authority and how well you communicate with them. They want to know if your approach is proactive and supportive, or reactive and defensive. Share how you go about supporting your teams and your leaders' vision. Be humble, calm, and professional while sharing your scope of the big-picture.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Before the interview, research the body language of a confident and relaxed person in a seated position. Pump yourself up with physical exercise to manifest confidence. Go into a private space with a mirror, look yourself in the eye, and give yourself a pep talk. Raise your arms, stretch your back, and make yourself as big as possible. Then practice your answers in front of the camera and record your voice to cast away any insecurity, nervousness, or self-doubt.

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Written by Kevin Downey
30 Questions & Answers • State Farm

By Kevin

By Kevin