State Farm HireVue Mock Interview

Master 30 State Farm HireVue questions covering video responses, behavioral scenarios, and insurance industry values.

Question 20 of 30

Describe an occasion your credibility was questioned and how you handled it.

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Kevin Downey
Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

"Someone once blamed me for a mistake made based on a poorly formed assumption. I listened to the information they presented to me. I mirrored them and showed concern for the mistake made and the implications it had on the business. They asked me if I had any questions about the verbal warning they gave me. I followed up by asking them what led them to believe the responsibility for this mistake was mine. They explained their logic, and I corrected them and explained I had nothing to do with this mistake. They showed me why they believed I was the culprit. Explained that wasn't the case and helped them conduct a little research, proving my innocence. We were able to uncover the real culprit, and it turned out the mistake was made by the very supervisor who was trying to give me feedback for the mistake they themself made. This was a little embarrassing for them, I think. Luckily, we never had another conversation like it."

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