Describe an occasion you had to make a tough decision at work.

This question offers an opportunity to showcase what aspects of your professional methods benefited you in the past. How you answer will help them assess how well you'll fit into their team and work environment and whether you'll be able to adapt to their way of doing things. So familiarize yourself with the basics of what this position looks like. Describe your system approach, as well as your ability to adapt. If there are aspects of your work style that coworkers have adopted, focus on that as well. Highlight your strengths, your flexibility, and that you are easy to work with.

This question also evaluates how well you'll perform under stress and how you prioritize the needs of the team over your own. It also examines the level of respect you hold for those in positions of authority and your communication skills. Formulate an answer that conveys your scope of the big-picture and what it takes to support the vision of your leaders. When a communication breakdown occurs, share how you strive to bridge that gap.

Objectify the situation, exhibiting an emotionally mature perspective, and how you navigated this terrain, leading to a successful resolution. Nonverbal cues for empathy are slightly tilting your head, nodding slowly, keeping your palms open, maintaining eye contact, smiling softly, and slightly raising your eyebrows. Posture yourself in a relaxed and comfortable position. Focus on the positives and how the overall outcome benefitted the team.