Mayo Clinic Registered Nurse Mock Interview

Practice 50 Mayo Clinic RN interview questions covering patient-centered care, teamwork, and clinical excellence.

Question 27 of 50

Tell me about a time a breakdown in communication caused an error.

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Jaymie Payne
Jaymie Payne

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.

When patients have a multidisciplinary team of providers, it's possible communication breakdowns will occur that will result in an error from time to time. Think about all the steps in the patient process, from intake, admission, assessment, physician orders, transfers, medications, charting and documentation, discharge, etc. Give an example to demonstrate to the interviewer that when an error occurs, you can take ownership, find the root cause, overcome it, learn from the mistake, correct it, and even prevent it from happening in the future.

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