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Louis Vuitton Interview
Questions

30 Questions and Answers by Rachelle Enns

Updated August 21st, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
How do you think we can be more innovative at Louis Vuitton?
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How to Answer
The interviewer isn't asking you to try to reinvent the wheel, right on the spot! You can share an idea for an upcoming trend or talk about a new way they can give back to communities in need. This question is a smart way for Louis Vuitton to test your knowledge of their organization as well. Pick a topic like investing in the community and workplace diversity, or developing a phone app. Take into account their values so that you can share an idea that they would find exciting and relevant.
30 Louis Vuitton Interview Questions
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  1. How do you think we can be more innovative at Louis Vuitton?
  2. Are you applying for any other jobs?
  3. I have worked with Louis Vuitton for 12 years now. What questions do you have for me?
  4. What kind of people do you enjoy working with?
  5. At Louis Vuitton we like to keep our employees motivated on the job. What causes you to feel dissatisfied in your job?
  6. Tell me about a time at work when your integrity was challenged. How did you handle it?
  7. At Louis Vuitton we have had concerns with employee theft. What would you do if you caught a co-worker stealing?
  8. Would you consider yourself a creative person?
  9. Tell me about your experience in training and coaching others.
  10. At Louis Vuitton, we like to reward our best employees. How do you feel about performance incentives?
  11. Do you feel performance should be rewarded over experience?
  12. What are your salary expectations?
  13. What would you do if a client asked you about a product or service and you were unsure of the answer?
  14. When have you had to adapt to change?
  15. Collaboration is important to us at Louis Vuitton. How do you motivate your fellow team members?
  16. At Louis Vuitton we pride ourselves in our high end products. Walk me through your experience in selling high end products.
  17. Why do you want a career with Louis Vuitton?
  18. Tell me something about yourself that I wouldn't know from reading your resume.
  19. At Louis Vuitton we like to promote from within, whenever possible. Where would you like to see your career grow over the next 3-5 years?
  20. At Louis Vuitton we keep a close eye on product performance and sales. Are you accustomed to positions where you are responsible for a particular sales target each week?
  21. At Louis Vuitton we are looking for team members who will treat every customer like they are the most important customer in the world. Tell me about your customer service skills and how you will uphold this value, if hired.
  22. Working for a fine retailer is often much like owning your own business. How have you shown initiative in building your business, or client base, in the past?
  23. We have peak seasons in the fine retailer industry such as Christmas and Valentines Day. Are you able to work overtime, weekends, and evenings during those times?
  24. Do you personally own any of our product? What is your favourite product from Louis Vuitton?
  25. At Louis Vuitton we always take our appearance and professionalism seriously. How do you feel about adhering to a code of ethics including rules surrounding your workplace wardrobe?
  26. At Louis Vuitton we always seek to hire top performers. Tell me about your past 3 years' sales targets and results.
  27. What is the most expensive product or service you have ever sold?
  28. At Louis Vuitton we prefer to hire those dedicated to their professional growth. How do you plan to grow your career this year?
  29. Do you have any formal sales training or certifications?
  30. In your opinion, what is the biggest difference when it comes to selling low end and high end products?
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15 Louis Vuitton Answer Examples
1.
How do you think we can be more innovative at Louis Vuitton?
The interviewer isn't asking you to try to reinvent the wheel, right on the spot! You can share an idea for an upcoming trend or talk about a new way they can give back to communities in need. This question is a smart way for Louis Vuitton to test your knowledge of their organization as well. Pick a topic like investing in the community and workplace diversity, or developing a phone app. Take into account their values so that you can share an idea that they would find exciting and relevant.

Rachelle's Answer #1
"I know from my research that Louis Vuitton puts a lot of effort into gaining momentum from millennial customers. This demographic is highly technical and constantly in touch via social media outlets. I would consider creating more content geared to how LV orients their new employees and possibly making job opportunities a bit more visible."
Rachelle's Answer #2
"It's difficult for me to provide feedback on innovation without having worked here; although, there is always room for improvement, in any organization. I find your branding to be very clean and energetic. One suggestion I would make would be to advertise your job opportunities on more than just your website. Job seekers of today spend so much time on social media that a hashtag-driven recruitment campaign could be very effective."
2.
Are you applying for any other jobs?
It always puts a little bit of fire under the hiring manager if they are aware that you are actively looking for a new position. Tell the interviewer about your search so far. Be honest and give a legitimate timeline on when you expect to be accepting an offer.

Rachelle's Answer #1
"I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."
Rachelle's Answer #2
"I am passively seeking a new opportunity which means that I am very particular about where I apply. At this point, I have interviewed with a couple of companies; however, they were not the right roles for me. I am very excited to learn more about this position with Louis Vuitton."
3.
I have worked with Louis Vuitton for 12 years now. What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the Louis Vuitton website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in the luxury industry over the past three years?
- Is there any reason why you would not hire me?
Rachelle's Answer
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
Anonymous Answer
"What is your approach for developing and motivating talent? Where do you think are the opportunities for Louis Vuitton?"
Rachelle's Answer
Good questions!
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4.
What kind of people do you enjoy working with?
Culture fit is a crucial factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.

Rachelle's Answer #1
"I best enjoy working with individuals who are driven, positive, energetic, and take accountability for their work. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues."
Rachelle's Answer #2
"Positive and driven people are the type that I love working with most! With that said, I can get along well with an extensive range of individuals."
Anonymous Answer
"People are passionate to work for the brand and are real ambassador. Open, honesty and positivity in the team."
Rachelle's Answer
Be sure your responses keep the same tense, to ensure that they make sense. I have reworded below.
"I enjoy working with people who are passionate about the brands they represent, acting as a true ambassador. I appreciate people who are open, honest, and positive team players."
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5.
At Louis Vuitton we like to keep our employees motivated on the job. What causes you to feel dissatisfied in your job?
Everyone will have their particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace. Help Louis Vuitton to understand how they can motivate you!

Rachelle's Answer #1
"I can feel dissatisfaction on the job when I am not feeling heard or when there is not mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip."
Rachelle's Answer #2
"I do not like to dwell on the negative so I would much prefer to discuss what makes me feel most motivated on the job! I am very motivated by surroundings where I feel listened to, valued, and respected. A positive mindset and environment are important to me."
Anonymous Answer
"I can feel dissatisfaction with the job when there is a lot of gossip and negativity. I feel motivated when the results are celebrated from my team."
Rachelle's Answer
Your answer is clear and well-stated. Good work!
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6.
Tell me about a time at work when your integrity was challenged. How did you handle it?
Have you ever faced a time, in the workplace, where you were put to the test when it came to your integrity? Perhaps a co-worker has asked you to lie, or you were tempted to be dishonest on your time sheet when the boss was away. Talk to the interviewer about a time when you overcame the temptation to be dishonest.

Rachelle's Answer #1
"Last year our manager went away on vacation for three weeks. Some of my co-workers wanted to falsify our time sheets to reflect overtime hours that we did not work. I disagreed and was able to convince them that it was a bad idea and certainly not worth being fired over."
Rachelle's Answer #2
"I once had a subordinate that would perform work after clocking out. There was a rumor later that I forced my team to work off the clock to save the company money. I did not know it was happening, and I certainly did not ask anyone to work outside of their scheduled shift. The situation was cleared up later."
7.
At Louis Vuitton we have had concerns with employee theft. What would you do if you caught a co-worker stealing?
Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Louis Vuitton. Take this as an opportunity to reiterate your loyalty.

Rachelle's Answer #1
"I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. I am a trustworthy person with a strong track record of honesty with my previous employers."
Rachelle's Answer #2
"If I caught an employee stealing, I would report the incident immediately. As a previous manager, I understand the value of employee honesty."
8.
Would you consider yourself a creative person?
Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Even if you do not consider yourself to be a 'creative person,' there is a substantial change that you have made creative minded decisions in your career.

Rachelle's Answer #1
"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."
Rachelle's Answer #2
"I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. I admire the creativity and unconventional thinking in business and arts."
9.
Tell me about your experience in training and coaching others.
The interviewer would like to see that you are capable of leading and training others, even if you are not in an official leadership role. Discuss a time when you have taken on coaching responsibilities. If you do not bring experience coaching in the workplace, perhaps you can discuss any coaching experience you may have when it comes to extracurricular such as sports teams or volunteer work.

Rachelle's Answer #1
"In my last position, I trained new hires on how to use our CRM system. It was a very cool experience because it showed me that I love to teach and train. I am good at explaining how things work. It required a lot of patience, but it helped me to recognize my leadership potential."
Rachelle's Answer #2
"If you lack experience in training and coaching, you can respond with: "I haven't had the opportunity to coach or train anyone in the workplace formally, but I am interested in learning how to be an effective leader. I am eager to learn how to motivate others best."
10.
At Louis Vuitton, we like to reward our best employees. How do you feel about performance incentives?
Performance incentives can be very motivating, and Louis Vuitton knows it! Talk to the interviewer about your feelings on performance incentives. Keep in mind, most employees who do not love performance incentives usually have a history of under-performing!

Rachelle's Answer #1
"I feel that performance incentives are a great idea. They keep an employee motivated to do a great job and ensure that they are on top of their KPI's. The majority of people are very enthused about being rewarded for their successes. I know I am!"
Rachelle's Answer #2
"I think performance incentives are important for driving people to get results. For me, they give me some skin in the game and get my team engaged in making an impact towards the results."
11.
Do you feel performance should be rewarded over experience?
Do you feel that you should be paid based on tenure, results, or both? Discuss this with the interviewer and back your answer with an example, if possible.

Rachelle's Answer #1
"I feel that employees should be paid, and rewarded, based on their performance. A new employee would be greatly motivated through being rewarded for performance and it I believe this model encourages a healthy competition with tenured employees."
Rachelle's Answer #2
"I feel both performance and experience should be equally rewarded and weighted."
12.
What are your salary expectations?
The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

Rachelle's Answer #1
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."
Rachelle's Answer #2
"I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
Anonymous Answer
"This would be 3000 euro per month."
Rachelle's Answer
Direct and to the point. Well done.
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13.
What would you do if a client asked you about a product or service and you were unsure of the answer?
The interviewer wants to know if you are an independent thinker. Explain that you would take the time to try and figure out the answer, but you are not afraid to ask questions if you need to.

Rachelle's Answer #1
"If I had a client ask me about something that I didn't know enough about, I would find the answer for them before giving a potentially false answer. I am okay with admitting when I don't know something, and I love to learn new things. Of course, I would find the answer quickly by asking the appropriate person or finding it within the company's internal resources."
Rachelle's Answer #2
"I plan to know everything possible about your products so I sure hope this would not happen to me very often! Should it happen, I would utilize all of the resources available to me or ask a manager for assistance."
14.
When have you had to adapt to change?
Being able to adapt to change in the workplace is an essential skill to possess. Talk to the interviewer about a time when you have had to adjust to changes on the job. How did you handle the transition? Was it a positive reaction?

Rachelle's Answer #1
"In my current role there is a lot of turnover when it comes to our management team. I have had to adapt to 3 new managers in the past four years. It is not the ideal situation, but I can adjust for the good of the team."
Rachelle's Answer #2
"Last year our company was sold to a competitor and a lot our policies and procedures changed, along with some senior management. I did adapt well throughout the changes because I fully believed in the company's vision."
15.
Collaboration is important to us at Louis Vuitton. How do you motivate your fellow team members?
You don't have to be a manager or a team leader to motivate others. Offering a listening ear or providing words of encouragement can make a world of difference to your coworkers. Sometimes, just being a positive influence and showing up consistently can also make a difference.

If you have worked in a leadership role, think of ways you helped set clear goals or helped individuals cultivate a new skill. Reflect on your experience and share some ways that you have helped encourage others to keep up the good work!

Rachelle's Answer #1
"I motivate my fellow team members by coming to work with an exceptional attitude every day. I won't allow anyone's bad mood to let me down. That influence alone has helped many of my coworkers get through their day on a more positive note."
Rachelle's Answer #2
"I believe that I motivate solely through my actions and my positive disposition. I try always to have a smile on my face and be ready for the next challenge. It's a contagious disposition!"
Anonymous Answer
"By always leading by example. Having a positive attitude and enthusiasm. I smile a lot and always creates good energy. I motivate my team members by creating a sense of belonging by initiating small team projects to improve team engagement."
Rachelle's Answer
These approaches are all excellent ways to motivate others. Nice work!
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