How to Answer: The holiday season can be a stressful time for employees. How do you manage stress among your team?
Advice and answer examples written specifically for a Louis Vuitton job interview.
34. The holiday season can be a stressful time for employees. How do you manage stress among your team?
How to Answer
Working in a fast-paced customer-facing industry can be very stressful, and the holidays add to the chaos! The interviewer will use this question to gauge how you led your team through adversity and if you can keep them calm in stressful situations and environments. Demonstrate ways that you are proactive in managing stress among your team.
Written by Jaymie Payne on October 15th, 2022
1st Answer Example
"I make sure that the schedule is correct and that we have an appropriate number of employees working each day. If we're shorthanded, I'm not afraid to jump in and support the team. I make sure everyone understands their responsibilities and encourage them to speak up if they feel stressed or overwhelmed. During shifts, I make sure everyone takes their breaks and eats their meals. If someone feels stressed in a certain area, I work to see if we can swap a team member out, perhaps from working the sales floor to the cash register for a little bit."
Written by Jaymie Payne on October 15th, 2022
2nd Answer Example
"I regularly check workloads and assignments to ensure team members aren't overwhelmed or burdened. I meet with each team member weekly in a one-on-one setting to look for signs of stress, burnout, or negativity and address them immediately. I ask them what's going well and what's not and make adjustments based on that feedback. I also try to lead with empathy and patience, knowing there are times when someone is ill or has a family situation. I try to have a backup schedule if someone calls out so we have full coverage, thus reducing the burden on the other team members.
Written by Jaymie Payne on October 15th, 2022