Talk about your conflict resolution skills and when they have helped you on the job in the past. Why do you feel they'll be important to have here at KB Home?

The home sales and building process can be stressful for everyone involved, including both buyers and the team of individuals involved in the sales, design, and construction process. The KB Home team has been through just about every situation possible when it comes to the sales and completion of homes and your interviewer knows that the ability to ensure the best service possible to customers in the end is what is important. Put some thought into the skills you will bring to KB Home regarding the ability to navigate conflict in the job you are interviewing for. If possible, try to give an example of a time when your resolution skills led to a great result to prove your ability to continue to do this into the future.