Master 30 Jetstar Airways interview questions covering customer service, safety protocols, and low-cost carrier operations.
Question 19 of 30
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
To ensure that all moving parts of a successful airline work in harmony, communication is a crucial skill that every employee must possess at Jetstar Airways. In posing this question, your interviewer wants to hear you give your honest assessment of your communication skills and some solid justification for why you answered the way you did.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"As a new graduate, I would honestly rate my communication skills as an 8 out of 10. Over the last few years in training, I have not always been as clear as I would like to be, and this is something that I am working on. Otherwise, I am a confident communicator who thrives on difficult conversations. If I'm fortunate enough to be able to join the Jetstar Airways team, your team will quickly find that I have a great personality that is easy to get along with. They'll also see that I am a great listener and a colleague that always communicates issues immediately when they occur."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Communication is essential in the airline industry here at Jetstar Airways. I would rate my communication skills as a 7 out of 10 because there is always room for improvement. Because I am an open leader, my team will let me know if I need to clarify anything. Communication needs to run smoothly both ways, and I always promote these open lines of communication. The one weakness I am working on is not hesitating when I know a difficult conversation needs to happen. I typically avoid conflict, and I've been consistently working on building up my confidence in these situations."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Be open with yourself and your interviewer. Ideally, you'll take the time to highlight your communication skills and how they have helped you find success in your career to this point. It's great if you can give specific examples of how communicating and listening have helped you work through challenging situations in the past. It's equally important to show that you are humble enough to realize that you have room for improvement in one area or another and don't hesitate to be honest with your interviewer here. As the question asks, give yourself a rating that shows you are a great communicator with room to grow.

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Anonymous Answer
I would rate my communication an 8 out of 10 as there's always room for improvement. I am a very open person, so my team will know if I need to clarify anything. But I feel it's very important that communication runs smoothly both ways.

Jaymie's Feedback
Good job acknowledging that there is always room for improvement! Consider adding specific communication skills like active listening, verbal and nonverbal communication, tone, approach, asking probing or clarifying questions, etc.
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Written by Ryan Brunner
30 Questions & Answers • Jetstar Airways

By Ryan

By Ryan