Jetstar Airways Mock Interview

Master 30 Jetstar Airways interview questions covering customer service, safety protocols, and low-cost carrier operations.

Question 28 of 30

How do you determine priorities when you have multiple tasks on your plate and limited time to complete them?

Why the Interviewer Asks This Question
Entry Level
Example Answer
How to Answer
Community Answers

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

Whether you are interviewing for a cabin crew role, a service desk role, or any other position at Jetstar Airways, the fact is that the workday will be busy and full of competing priorities for you. In asking this question, your interviewer is looking to hear how you determine which tasks you work on first before moving on to the next.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"Multitasking is an art I have perfected myself during my schooling and am ready to bring to work here at Jetstar Airways. It has always started with my ability to stay organized and set deadlines. Once I know when things are due, I work on the tightest deadlines first. Throughout my day, I leave time open for work on long-term things and to have room for other important things that come up. I'm confident that these skills will be important in this job, where I will always prioritize the passenger in front of me and their needs first."

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"If I have more than one customer who needs me in my current job, I will page for assistance so that nobody is left waiting. It's essential to have team members you can rely on to step in when you become too busy, and communication here is essential. If I have tasks that include data entry that can wait until later, I keep them neatly organized and work on them when I have some downtime."

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

As you answer this question, you ideally need to assure the interviewer that you can be diligent when assessing your priorities on the job at Jetstar. How you go about doing this should include discussing your prior work. Some things to highlight are your ability to prioritize what is most urgent first and what impacts the frontline customer and the service they receive.

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Jaymie

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Anonymous Answer

I mainly determine priorities based on the project size and time to complete the task. I don't like to keep people waiting for me so if, for example, I have two customers wanting me at the same time, I will page another employee to help me serve so every customer can get their needs met as soon as possible.

Jaymie's Feedback

To be successful, you will have to be able to prioritize tasks and be flexible when other issues or tasks pop up. Your strategy is a good one to share with the interviewer. Consider also including communication skills as you work closely with your supervisor to identify priorities, provide status updates, and ask for help when needed.

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30Jetstar Airways Interview Questions & Answers

Customer Service

1.At Jetstar Airways, exceptional customer service is our priority. How will you ensure that our service standards are met?

Education

2.Talk about any airline-related training that you have been through.

Education

3.Do you have any formal training in First Aid or CPR?

Education

4.Have you received formal training on how to handle an in-flight emergency?

Direct

5.As a Flight Attendant at Jetstar Airways, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

Direct

6.In order to work for Jetstar Airways, you are required to pass a criminal record check. Are you comfortable accommodating this?

Experience

7.Aside from your experience in the airline industry, do you have experience in other customer service roles?

Diligence

8.Employees of Jetstar Airways are expected to be reliable, on time, and accessible when on shift. Do you consider yourself a dedicated employee?

Discovery

9.What ultimately makes you the best candidate for this position?

Direct

10.All employees of Jetstar Airways are expected to wear a distinct uniform to work. Will you be able to embrace this policy if offered the position?

Situational

11.As a Flight Attendant at Jetstar Airways, you have a major responsibility to ensure the safety of all passengers. What would you do if you felt there was a safety threat?

Discovery

12.What do you feel are your top three skills that will make you an ideal team member at Jetstar Airways?

Discovery

13.What do you hope to gain most from your time with Jetstar Airways?

Scenario Based

14.When have you faced an unexpected difficulty on the job, and how did you successfully navigate that situation?

Behavioral

15.Talk about a time you had to be open and responsive to changes. What did you learn from that situation that you can bring to Jetstar Airways?

Career Goals

16.How does joining the team at Jetstar Airways fit into your ultimate career goals?

Discovery

17.If you had the hypothetical chance to restart your career in any field of your choice, where would that path take you and why?

Discovery

18.How would your current colleagues describe you as a teammate?

Communication

19.How would you rate your communication skills on a scale from 1-10. Why would you give yourself this rating?

Discovery

20.Personality fit is important to us at Jetstar Airways. How would you describe your personality?

Performance Based

21.Are there any work situations that excite you and motivate you to do your best?

Communication

22.Talk about a time communication became an issue when working as part of a team. How did you successfully navigate that situation?

Salary

23.Do you have any salary expectations or requirements?

Behavioral

24.How do setbacks or challenges on the job emotionally affect you and your work?

Behavioral

25.Think about a difficult boss, professor, or coworker you have had in the past. What made them difficult, and how did you successfully interact with this person?

Career Goals

26.Where do you see yourself in your career five years from now?

Experience

27.What experience do you have using team-based messaging applications?

Organizational

28.How do you determine priorities when you have multiple tasks on your plate and limited time to complete them?

Teamwork

29.If hired at Jetstar Airways, how will you earn the trust of your coworkers starting on day one?

Discovery

Jetstar Airways Mock Interview

How do you determine priorities when you have multiple tasks on your plate and limited time to complete them?

30Jetstar Airways Interview Questions & Answers

1.At Jetstar Airways, exceptional customer service is our priority. How will you ensure that our service standards are met?

2.Talk about any airline-related training that you have been through.

3.Do you have any formal training in First Aid or CPR?

4.Have you received formal training on how to handle an in-flight emergency?

5.As a Flight Attendant at Jetstar Airways, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

6.In order to work for Jetstar Airways, you are required to pass a criminal record check. Are you comfortable accommodating this?

7.Aside from your experience in the airline industry, do you have experience in other customer service roles?

8.Employees of Jetstar Airways are expected to be reliable, on time, and accessible when on shift. Do you consider yourself a dedicated employee?

9.What ultimately makes you the best candidate for this position?

10.All employees of Jetstar Airways are expected to wear a distinct uniform to work. Will you be able to embrace this policy if offered the position?

11.As a Flight Attendant at Jetstar Airways, you have a major responsibility to ensure the safety of all passengers. What would you do if you felt there was a safety threat?

12.What do you feel are your top three skills that will make you an ideal team member at Jetstar Airways?

13.What do you hope to gain most from your time with Jetstar Airways?

14.When have you faced an unexpected difficulty on the job, and how did you successfully navigate that situation?

15.Talk about a time you had to be open and responsive to changes. What did you learn from that situation that you can bring to Jetstar Airways?

16.How does joining the team at Jetstar Airways fit into your ultimate career goals?

17.If you had the hypothetical chance to restart your career in any field of your choice, where would that path take you and why?

18.How would your current colleagues describe you as a teammate?

19.How would you rate your communication skills on a scale from 1-10. Why would you give yourself this rating?

20.Personality fit is important to us at Jetstar Airways. How would you describe your personality?

21.Are there any work situations that excite you and motivate you to do your best?

22.Talk about a time communication became an issue when working as part of a team. How did you successfully navigate that situation?

23.Do you have any salary expectations or requirements?

24.How do setbacks or challenges on the job emotionally affect you and your work?

25.Think about a difficult boss, professor, or coworker you have had in the past. What made them difficult, and how did you successfully interact with this person?

26.Where do you see yourself in your career five years from now?

27.What experience do you have using team-based messaging applications?

28.How do you determine priorities when you have multiple tasks on your plate and limited time to complete them?

29.If hired at Jetstar Airways, how will you earn the trust of your coworkers starting on day one?

30.What unique qualities would you bring to work at Jetstar Airways?