"As I applied to this role at Jetstar and researched your company, it became abundantly clear that your customers always come first. I wholeheartedly agree that the passenger must be taken care of, even beyond their expectations. To me, that means being timely with passenger requests at all times and bringing a positive attitude to work every day."

"I will ensure that your customer service standards are continually met by living and breathing Jetstar's core values every day on the job. I am always willing to lend a hand and am a happy person, which creates a positive environment for customers. I love that being safe and responsible is your top value because that is the most important factor that passengers consider when choosing an airline to fly with. Safety will always be a top priority of mine here."

First and foremost, you must understand how the role you are interviewing for at Jetstar will interact daily with passengers. As you answer, project how your work in the job will be honed in on ensuring that their needs are met and even exceeded. Take this chance to discuss prior customer service experience. Don't hesitate to dive into any accolades and accomplishments you have received in this area.