Master 30 Jetstar Airways interview questions covering customer service, safety protocols, and low-cost carrier operations.
Question 11 of 30
Why the Interviewer Asks This Question
Entry Level
Example Answer
How to Answer
Community Answers

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
According to their career site, Jetstar's number one value is being safe and responsible. This core value is all about ensuring that all passengers and staff are safe at every moment of Jetstar's daily operations. As part of their cabin crew, Jetstar's flight attendants will be the frontline of defense against safety threats, and your interviewer needs to know that you have the gumption and poise to act swiftly in this situation.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"As a new graduate, my reaction to a safety threat would rely on my on-the-job training at Jetstar Airways. It looks like you invest a lot of time and resources in ensuring that your cabin crew is well-versed in customer service, safety, and medical emergencies. I assure you that my orientation and training will be taken very seriously if I am offered this position. I would follow company protocol and safety regulations. If faced with a safety threat, I would do everything in my power to ensure passengers remained calm and the situation was safe. I never hesitate to have difficult conversations or confront someone that was deemed to be a threat."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I am well trained on how to react in urgent, distressed, and mayday situations during a flight. In an emergency, my first course of action is to ensure the passengers are prepared and that things remain calm. I can be that calming voice here at Jetstar Airways. Last year, I was on a flight where the cabin lost air pressure. After securing my mask, I and another flight attendant worked quickly to ensure that all passengers did the same. I help people ensure they had a tight fit quickly, and we were able to make an emergency landing quickly."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
If you take the time to read the Jetstar career page for their cabin crew before your interview, you'll see that you will be subjected to intense training in safety and emergency procedures. First and foremost, when answering this question, show excitement for learning the Jetstar way when safety is concerned. Then, talk about how you would take swift action in this situation and do what is necessary to ensure the threat was vetted and handled immediately. To further your answer here, talk about any times when you have acted in a situation where safety may have been at risk.

Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
My reaction to a safety threat would be based on my training as I would follow protocol. My main concern would be to keep the passengers calm while the problem is being solved.

Jaymie's Feedback
It's always best to reassure the interviewer that you would rely on your training and follow protocols depending on the situation. You did a great job making your focus on keeping passengers calm and safe while you worked with other staff to address the problem.
Unlock expert responses tailored to Jetstar's fast-paced aviation interview process.
Get StartedJump to Question

Written by Ryan Brunner
30 Questions & Answers • Jetstar Airways

By Ryan

By Ryan