Master 30 Jetstar Airways interview questions covering customer service, safety protocols, and low-cost carrier operations.
Question 7 of 30
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
In their mission to be the clear customer choice in value travel, Jetstar remains continuously focused on providing great experiences for their passengers. They expect every employee of the airline to keep that same laser focus on excellent customer service. While they have your work history from your resume, your interviewer is looking to hear you elaborate on the experiences that will translate well to serving their passengers in the role you are interviewing for.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I started working at a young age in a restaurant as a server and learned very quickly how to actively listen to customers and meet their needs. I became very good at remembering repeat customers, having friendly conversations, and even knowing their favorite drinks and meals. Coming out of school with a Restaurant and Hotel Management degree, I'm excited to jump into the airline industry with Jetstar Airways. I'm ready to help bring new and exciting ideas to your team and work to ensure that every passenger I interact with flies with Jetstar again in the future."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"As you can see from my resume, I've spent the last eight years working in retail. During my time on the sales floor, most of my day was spent working directly with customers. My role found me listening to what they were looking for and helping them find it. The biggest takeaway I have from this experience is that every customer is unique and has their own unique set of needs, so every interaction was different. The flexibility I learned in this role will translate well to this role at Jetstar Airways."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Openly discuss with the interviewer your experience working in customer service-based roles. Take them through your resume and highlight the customer service skills you have developed that will factor into your success at Jetstar Airways. Don't hesitate to think outside of the box about your work experience to find the skills you have developed in this realm.

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Written by Ryan Brunner
30 Questions & Answers • Jetstar Airways

By Ryan

By Ryan