"If either scenario occurs, I need to nip the scope creep in the bud before it impacts the project negatively. While I appreciate clients' feedback, I have to be wary about fulfilling requests that may threaten the timeline or cause a budget overrun.
First, I will talk to the client and get a better understanding of their expectations. If I can confirm that it is indeed out of scope, then I will need to be very transparent with the client. In case their request is warranted and that it may have a positive impact on the project. If we can justify the cost involved, then we can add it to the scope, add to the contract, and adjust the timeline as necessary. On the other hand, if it's pure and simple scope creep, then I need to clearly explain to the client why we should not move forward with it."