Practice 25 IBM Project Manager interview questions covering Agile methodology, stakeholder management, and IBM's enterprise culture.
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Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
A project's success should be measured in definite terms. When crafting your response, assure the interviewer that you understand the importance of target metrics and that you are capable of defining them. This is a core skill that IBM requires from their project leads. Cite examples of project-related key performance indicators and targets that you have either initiated or implemented. Finally, explain how you think the metrics you establish might positively impact the project.

Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
"At XYZ company, I managed a pilot project to migrate the company's data center to a cloud datacenter. During each phase, the only expectation from leadership was to complete the phase with the least number of risks and issues. To me, however, managing risks and fielding issues are part of every project. They do not indicate success. So, I created a migration checklist and identified a few key performance indicators. I listed user experience, infrastructure efficiency, and application performance. I met with the stakeholders and we defined each of the KPIs. We analyzed historical data to establish some benchmarks. After that, we set preliminary targets. I ran these by our IT team leads and we adjusted the targets as we ran the migration. We also conducted qualitative surveys with end-users. At the end of the pilot, we were able to identify areas of quantitative and qualitative inefficiency. We successfully completed the migration for the rest of the company and peaked at 70% higher efficiency than the pilot."
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Written by M Cheryl Harkins
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