"At XYZ company, I managed a pilot project to migrate the company's data center to a cloud datacenter. During each phase, the only expectation from leadership was to complete the phase with the least number of risks and issues. To me, however, managing risks and fielding issues are part of every project. They do not indicate success. So, I created a migration checklist and identified a few key performance indicators. I listed user experience, infrastructure efficiency, and application performance. I met with the stakeholders and we defined each of the KPIs. We analyzed historical data to establish some benchmarks. After that, we set preliminary targets. I ran these by our IT team leads and we adjusted the targets as we ran the migration. We also conducted qualitative surveys with end-users. At the end of the pilot, we were able to identify areas of quantitative and qualitative inefficiency. We successfully completed the migration for the rest of the company and peaked at 70% higher efficiency than the pilot."
