Effective discovery methods are key to our ability to land and retain new clients here at Huron Consulting Group. Describe your method for coming up to speed on the operations of a new client.

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If you want to land the job at Huron Consulting Group you'll need to convince your interviewer you know how to navigate workflow and operational analysis tasks with ease. Describe at least three methods for getting up to speed quickly and include at least one option that you can execute with minimal guidance and/or limited time from your client. Finally, customize your response to the type of consulting you specialize in to show them you are ready to hit the ground running when assigned to any new client.

The first thing I do when working with a new client is set up an initial discovery meeting with at least one sponsor and a subject matter expert in the area or areas I will need to analyze for the project I have been assigned to. I go in prepared with a structured series of questions to ensure that I gather all the basic details and contact information I need to get started.

I then work to gain access to all of the systems and documents I will need to review. I also set up meetings with various individuals in operational roles I need to learn more about as necessary. Once I have access, I walk through their documentation, policies, and systems in a level of detail appropriate for the assignment. In addition to basic workflows, I also review any available data and reports. I document questions and make note of any interesting patterns I notice. Depending on my role, I might then meet again with the sponsors or main stakeholders and discuss next steps, quick hit opportunities, and logistics for the next phase of the project.

I have a lot of experience performing discovery analysis tasks on a wide range of client projects as a consultant. I am confident I will be able to perform any assigned discovery tasks quickly and effectively if hired here at Huron Consulting Group.

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How to Answer: Effective discovery methods are key to our ability to land and retain new clients here at Huron Consulting Group. Describe your method for coming up to speed on the operations of a new client.

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4. Effective discovery methods are key to our ability to land and retain new clients here at Huron Consulting Group. Describe your method for coming up to speed on the operations of a new client.

Tips

If you want to land the job at Huron Consulting Group you'll need to convince your interviewer you know how to navigate workflow and operational analysis tasks with ease. Describe at least three methods for getting up to speed quickly and include at least one option that you can execute with minimal guidance and/or limited time from your client. Finally, customize your response to the type of consulting you specialize in to show them you are ready to hit the ground running when assigned to any new client.

Written by Karrie Day on January 22nd, 2024

Answer Example

The first thing I do when working with a new client is set up an initial discovery meeting with at least one sponsor and a subject matter expert in the area or areas I will need to analyze for the project I have been assigned to. I go in prepared with a structured series of questions to ensure that I gather all the basic details and contact information I need to get started.

I then work to gain access to all of the systems and documents I will need to review. I also set up meetings with various individuals in operational roles I need to learn more about as necessary. Once I have access, I walk through their documentation, policies, and systems in a level of detail appropriate for the assignment. In addition to basic workflows, I also review any available data and reports. I document questions and make note of any interesting patterns I notice. Depending on my role, I might then meet again with the sponsors or main stakeholders and discuss next steps, quick hit opportunities, and logistics for the next phase of the project.

I have a lot of experience performing discovery analysis tasks on a wide range of client projects as a consultant. I am confident I will be able to perform any assigned discovery tasks quickly and effectively if hired here at Huron Consulting Group.

Written by Karrie Day on January 22nd, 2024

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