"(Situation & Task) When I first started as a Recruiter for Company XYZ, the standard interview practices were not consistent between department managers. Too often, when new hires arrived, we found they lacked the behaviors that would enable them to be successful within our work environment. I knew immediately that this process needed improvements if the company was going to have a successful talent acquisition plan. (Action) I took the initiative to implement more behavioral interview questions in the interview process. I also introduced online skills testing for most roles. To achieve this, I gained buy-in from our leadership team by including them in creating the interview questions and determining the set benchmarks for each role. We all worked together to create a system that would equip our leaders and department managers with the skills to effectively and consistently interview candidates. Then, we measured our success by monitoring turnover, retention, and time-to-hire metrics. (Result) We changed the process and improved our turnover rate by 15% in the first 3 months. When I join Facebook as a Recruiter, I will make decisions and take actions that prioritize business needs. I will apply my experience with candidate care and balancing processes to ensure positive candidate experiences. I will also continue to exude confidence when I speak openly and respectfully with stakeholders and other decision-makers."