When you are having an especially stressful day, what keeps you motivated to continue? How can the interviewer be assured that you will always bring your 'A' game no matter what challenges you face?
Cerner Corporation Interview Questions
Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?
When you are having an especially stressful day, what keeps you motivated to continue? How can the interviewer be assured that you will always bring your 'A' game no matter what challenges you face?
"I can stay motivated, even on the tough days, because I know that my career focuses on helping people. I love to assist others and to know that I make a difference is all that I need."
"My motivation comes primarily from within me. I am skilled when it comes to pushing myself, and I remind myself on a regular basis that I am here to help others. I have a true servant-hood mentality, which drives me. In addition to this factor, I find external motivation from working with positive people who can teach me along the way. New knowledge and a fresh approach are fantastic motivators."
"Thinking that I can make a difference for people in need makes me motivated on my hardest days."Rachelle's Answer
This is great motivation, indeed! If you have a story of a time when you wanted to quit but kept yourself motivated through this philosophy, that would be a nice addition to your response.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"I feel like motivation comes from within. I enjoy working with people, and my passion for helping them motivates me to always show up as a leader. I feel like I've always been self-motivated to succeed and I will continue to do so."Rachelle's Answer
Being self-motivated is a quality that interviewers love to hear! To move this response from a 'tell' to a 'show and tell' framework, I recommend adding in a quick story example of a time when you motivated yourself on a tough day.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What do you feel we do best here at Cerner?
The interviewer would like to feel confident that you are engaged in the interview process. Display that you have researched Cerner before your interview and getting to know what they do best. Talk about your research and findings.
"I have researched Cerner Corporation quite extensively, and through my research, I feel that your specialty is health information technology solutions for hospitals and other patient-centric businesses. Would you agree with this assessment?"
"As your website and advertisements say, you are the best in the area for patient compassion. I could not agree more that compassion is the number one area we should be great when it comes to the healthcare industry."
"Cerner's global reach speaks for itself. Cerner is a nationally recognized brand and healthcare solution, and I am excited to be a part of that. The innovative nature of Cerner and the solutions which it creates impact all areas of the healthcare model."Rachelle's Answer
This reply is an excellent start! When it comes to the innovations and solutions that you mention, it would be a good idea to add in a splash of detail. Perhaps you could specify a factor or two that Cerner has recently been involved in.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Tell me about your greatest work related accomplishment.
Talking about your most significant accomplishment will give the interviewer a definite idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."
"I have many accomplishments that make me proud. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in the healthcare industry. I take great pride in my work and am happy that this comes through in the results of my day to day work."
"The greatest accomplishment in my career was graduating from University as an honors student while still working part-time in a related field and completed my thesis."Rachelle's Answer
Good for you! This would have taken a ton of dedication and hard work. You should be proud! How did you achieve this with such great success?Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"I was able to speak at a national conference and lead a hands-on session. The session I led was about cultivating partnerships and using them to grow programs. It was a very big accomplishment and a way to share some of the ways I saw measurable success in many of our programs."Rachelle's Answer
This speaking engagement/presentation sounds like a wonderful career accomplishment - you should be proud! Did this experience lend any new skills or areas of confidence that will benefit Cerner, should they choose to hire you?Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Do you think it is possible to be a good team member, yet disagree with the leader?
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.
Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.
Show that even if you disagree with the final decision they make, you support the direction the team is heading.
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
"Yes, I think it is possible! What makes a great team member is not that they agree with everything but the level of respect and positive thought that goes into the person's communication style. It's okay to disagree you have to communicate your thoughts professionally."
"Yes, it is possible to be a good team member even though he disagrees. With mutual respect and understanding towards a leader keeping the best intentions towards the project. He can disagree with certain decisions. As a project manager, it is essential to listen and then discuss to agree or dismiss his point of view."Rachelle's Answer
Good answer! Just a couple of small tweaks to help with context for your interview. When mentioning "he" or "she," you will want to give some background so the interviewer can follow along.
"Yes, I believe it is possible to be a good team member yet disagree with the leader. In my current role, my boss and I do not always agree. With mutual respect and an understanding that we each have the best intentions, we can still work together very well. As a project manager, it is essential that I listen to my boss and then discuss points of view as needed."Was this answer helpful? Yes (1) or No (0)Thank you, your vote helps us display the best answers.
"I absolutely do. I think that it's important to maintain respect for each other even with a difference of opinion. It's still possible to work effectively as long as clear communication is expressed."Rachelle's Answer
You are 100% correct in saying so! Do you have a brief story example of a time when you had to deploy this approach with a leader?Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What is your greatest weakness?
Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
"This is super cliche, but it's also true. I am not good at delegating to others. When I become submerged in a project, I don't like to give away any of the control. While this can be good, it can also definitely inhibit the outcome of the project and my growth as a team player and individual.
I am currently working on this, as I know it is a deficit."
"I would have to say that I am a perfectionist, and sometimes that leads me to spend more time on tasks than necessary. I have found that setting timers and scheduling my time has helped me to stay on track, but also gives me time to circle back on the task at hand."Rachelle's Answer
Fantastic approach! It's okay to have a weakness (we all do). The most important factor when answering this inquiry is to show the action steps you are taking to improve. Well said!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
When are your leadership skills the most effective?
When you have a great relationship with the individuals you are leading, your leadership skills will be the most effective. Show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team.
For instance, perhaps you like to understand what activities they have going on both inside and outside of work, their kids' names, or if they have any pets. Building a relationship with your team will ensure that you can frequently and genuinely ask them how they are doing. The more comfortable they are, the better chance they will come to you for help in the workplace when they need it.
"My leadership skills are the most effective when my relationship with the employee isn't just a surface connection. I want to have true knowledge of their life and a good understanding of their career goals. When my employees know that I can help them to achieve their goals, they are more likely to be an engaged part of the team."
"I feel that my leadership skills are directly related to the happiness and engagement of my team. I spend a lot of time making sure that my team of staff are happy, confident, and invested in their jobs."
"I emphasize that if you want to grow, your team should also grow with you. My leadership style is very communicative, open to ideas, and knowing my teams' capabilities. I am a servant leader, that is understanding the team needs yet assertive as the situation arises."Rachelle's Answer
Very specific and helpful! This is a fantastic response.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"A great relationship starts with clear communication, trust, and honesty. My leadership skills are most effective when my team is engaged and happy. I spend a lot of time making sure that my team of staff are happy, confident, and invested in their jobs."Rachelle's Answer
You sound like a wonderful leader, and you obviously know what it takes to have an impact on your team. Do you have any tangible outcomes to share, to solidify your response? For example, a very low turnover rate on your team?Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Do you think honesty is always the best policy?
The interviewer would like to know if you genuinely feel that honesty is the best policy. Many will argue that honesty is not always the best policy. What is your take? Talk to the interviewer about your thoughts on morality in the workplace.
"Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."
"Honesty is always the best policy. Often, it is just a matter of how you communicate and deliver your message so managing this with each situation is critical to building honest and trustworthy relationships."
"Honesty is always the best policy. Its a matter of how you communicate and deliver the message. This helps in building a trustworthy relationship at all levels."Rachelle's Answer
Very good point! Honesty is important, but so is your method of delivering the message.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"I think honesty is the best policy, but I also know there are times when it is important to be sensitive in the delivery of honest feedback."Rachelle's Answer
You are absolutely correct! I recommend giving the interviewer an example of this kind of situation if you have faced it in the past.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What are your salary expectations?
The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus based on our facilities profits. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."
"I am currently making $80,000 per year. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
"I would like to earn approximately $90,000, annually. I don’t know if your company offers other bonuses or performance-based financial incentives, but if so, that number would be negotiable."Rachelle's Answer
Good start! If you are unsure of the offering, you can always ask for as much clarification as needed. If you'd like a more robust guide on addressing salary-based questions, we have a guide here: https://www.mockquestions.com/articles/How to Discuss Salary in a Job Interview/Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?
Even though it may seem like a dream job, the interviewer wants to know that you have realistic expectations of the role and that you will not be blindsided if problems or challenges present themselves. Keep your answer simple. It is okay to ask for clarification on the position if you do not fully understand what challenges are in store for you.
"I think the greatest challenges in this role will be to learn the proper operation of the equipment. Another challenge will be the physical aspect of the position as I will be required to stand and walk around most of the day. I will be sure to pay keen attention to training and ask questions along the way. In regards to the physical component - I will get used to the additional activity after just a couple of days, I'm sure."
"I think the added responsibility of running one of the highest volume departments in the hospital will be an adjustment, but it's a welcome challenge. I am looking forward to tackling it head on and growing through the challenges, because I know on the other side of those challenges, of that responsibility, are the biggest opportunities."
"I think one of the greatest challenges could be getting used to a more sedentary position. In my previous role, I was very active in teaching programs and in the community. I spent less time sitting and more time on my feet. I feel like it will be an adjustment, but I also know that Cerner has an awesome onsite fitness center that I will be able to use to help maintain movement each day."Rachelle's Answer
Terrific! You do an excellent job taking this challenge and turning it into a positive by bringing a solution right away. Nicely done!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
How do you manage your time, even on the busiest days?
The interviewer would like to know more about the types of tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about the ways you manage your projects and daily tasks.
"I manage my time by exercising the idea of 'time-blocking.' This method means that I won't incessantly check my email; instead, I will allow myself to return emails in 30-minute time blocks, four times per day. Setting calendar alerts and personal deadlines for myself has also helped a lot."
"Very carefully! I prioritize deadlines and work that needs to be done then work backward from there. When necessary, I utilize my resources and team to pitch in and contribute."
"Planning is a key part of success. I use my calendar appointments and organizer to plan my days."Rachelle's Answer
It seems you streamline well!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"Organization and planning are key parts of success. I use my calendar and organizer to plan my days to ensure I stay on top of tasks."Rachelle's Answer
Excellent! You also address a similar question (Q22) very well.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Who has inspired you in your life and why?
Your life's inspiration can come from a book, a mentor, your family, a celebrity, author - literally anyone! Talk to the interviewer about who has inspired your life and why.
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."
"The previous physician that I worked under was a huge inspiration to me. Her passion for patient health and her career successes were motivating and put the fire in me to climb the ladder in my career."
"One of my biggest inspirations was my grandmother. She always saw the good in everyone she met, and she didn't allow others to cloud her judgment about someone she had never met. She had a heart of gold and would go out of her way for people. She lived her life with great compassion for others."Rachelle's Answer
Your grandmother sounds like a beautiful person and a lovely example of how we should all be :) This answer is very genuine, which any interviewer should appreciate.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What makes you a great problem solver?
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision, that might seem off the beaten path."
"I believe to be a good problem solver because, under any circumstances, I remain calm and focus on the solution. I gather facts and try to view the answer from multiple angles. I try to collect as much information and then try solving from bottom up. By staying calm and focused, I will be able to make a better decision."Rachelle's Answer
Wonderful answer! The interviewer should appreciate that you have such a systematic approach to problem-solving.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"First, understand the problem and then consider the skills of others by asking questions and exploring different solutions to solve the issues."Rachelle's Answer
Good! Do you have an example of a time when you solved an important issue by using this approach?Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
How would your co-workers describe your attention to detail?
It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.
"My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will notice the small things. I think big-picture as well but have always had a knack for details."
"My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on."
"Methodical and sensitive to minute details."Rachelle's Answer
Great! These are good qualities to have.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"I have a well-honed ability to evaluate the areas where the process can be improved to have more efficiency at work. For many years, I have developed and streamline many processes, also automated many duplicate efforts. So, my team describes me as an effective leader."Rachelle's Answer
Very good! You back up your answer nicely with instances where your care and attention have made an impact.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
How do you determine priorities when you have multiple projects due?
Maintaining priorities is key to your success when working with a large organization like Cerner. When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? Assure the interviewer that you can be diligent when it comes to assessing your priorities.
"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I under delivered on a deadline."
"Assuming that the projects have different stakeholders, I interview each to determine the value of increased productivity, morale or revenue, decreased costs, and the overall impact."
"Although all projects are important, it's critical to understand which is the priority project and at what stage the plans are in. For example, if a project is behind schedule, then I would spend a bit more time to help the team to get back on track. It also depends on which project is critical to the customer organization."Rachelle's Answer
There are undoubtedly many factors that go into prioritization, and you do an excellent job showing the interviewer that you are aware of all moving parts.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"I think that it is important to understand which projects are most critical to the organization and your job, and important to prioritize carefully. Keeping a detailed calendar and staying focused can help you juggle many projects at once, but sometimes it's also important to know when to delegate so you have more time to focus on the key projects."Rachelle's Answer
Nice start! My recommendation is to swap the wording from 'You,' which removes you from the answer. Try using 'I' more consistently. I have provided an example below.
"When I have multiple projects due, I seek to understand which projects are most critical to the organization and my job. I ensure that those tasks rank as the highest priority. It is also important that I know when to delegate tasks, and to whom, to allow me the maximum amount of time to focus on critical projects. By keeping a detailed calendar and staying focused, I can juggle many projects at once."Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
If you were not able to be in the healthcare profession, what other careers do you see yourself doing?
Show the interviewer that you know your strengths and talk about a profession that seems exciting and interesting to you. It's great to talk about a dream job but be sure to solidify your interest in the role and career path for which you are interviewing.
"I cannot imagine being unable to work in this profession because I enjoy it so much! If I had to draw on my other skills and passions, I would choose to work for a non-profit organization such as the local animal shelter. I am a big animal lover so that would be a lot of fun."
"I am a very creative person who has always had a penchant for the arts. I realize that it's completely different than my career path but if I knew, early on, that I could have made a career as an artist - I would have explored that option further. Of course, I am delighted with the choices I made and never have any regrets."
"A farmer, being close to nature, has always been blissful."Rachelle's Answer
Very cool! What kind of farming would you get into? There is some room here to expand your answer to make it a touch more conversational.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
"My background is in health and fitness, which is why this role in population health is a perfect fit for me. If I were to take a job outside of healthcare, it would likely be in a marketing role since I enjoy being creative and designing things."Rachelle's Answer
Terrific! You show dimension in your talents while also solidifying the fact that this profession is where you desire to grow.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
How do you handle communicating bad news to a fellow worker or subordinate?
Rate your communication skills from 1-10 with proper examples backing your given rating.
What is your personal mission statement?
At Cerner, we seek to hire professionals who have a passion for our industry. If you could increase public awareness on any healthcare related issue, which would you choose?
Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
In your opinion, what has been the greatest advancement in healthcare this year? How do you stay up to date on new trends and breakthroughs in the healthcare industry?
What do you know about the workplace culture at Cerner? What is your ideal workplace environment?
At Cerner Corporation we seek to hire individuals who value education. Walk me through your related post-secondary education. Where did you struggle the most? Which courses were your favorite?
In your opinion, what is the most important quality you can possess as a healthcare professional?
What type of career growth would you like to see with Cerner Corporation? How can we help you to advance?
There are many options for employment in the healthcare field. Why do you want to work for Cerner?
At Cerner, we see a lot of candidate interest for positions such as this. Why are you the best candidate for us?
At Cerner, we seek to hire individuals dedicated to their professional development. If you could improve your knowledge on any healthcare-related topic, which would you choose?