How to Answer: In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
Advice and answer examples written specifically for a Banner Health job interview.
3. In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
How to Answer
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.
Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Maybe you have limited time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a methodical approach to problem-solving rather than reacting impulsively when a problem occurs.
Written by Krista Wenz on May 16th, 2022
Answer Example
"I have taught myself to be much calmer with my first reactions when problems arise. Now, I step back and review my options for solving the problem rather than allowing myself to become frustrated."
Written by Krista Wenz on May 16th, 2022