Apple Mock Interview

Master 31 Apple interview questions covering design thinking, technical depth, and cultural fit.

Question 8 of 31

When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Apple looks for employees who have a history of taking the initiative when it comes to being successful. Think about a time when you were asked to take on a task or a role that you felt was over your experience level. Discuss how you dealt with the situation, and the outcome you were able to generate. Also, share what you learned from the experience.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"When my manager went on unexpected medical leave for three months last year, I was asked to step into her position in the interim. I knew the basics of her role but was certainly not trained on specifics. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned, she was pleased with the progress that I made, and I received a promotion."

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Jaymie

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I do this a lot and it’s what keeps me excited and growing!
For example, I was called in to help with a banking customer that complained that Basel II regulations prevented them from using our software the way we suggested. My task was to get them engaged and using the software. Note that the task wasn’t to force them to do what we said. By the time I got involved, the customer relationship was tense. So I just asked a lot of questions. Some were open questions, while others were leading questions. Whenever I tried to press for details they dodged answering. That made me realise the problem was fear of the new, not any specific regulatory hurdles. Nevertheless, I couldn’t answer all of their questions on the spot. So I got them to agree to an agenda for the next meeting, which I would provide answers. Then I researched as much as I could and put in details and narratives that would address their fear, not just the facts. If I had been an expert I might have made the mistake of jumping to a technical solution. The next meeting made a breakthrough as it became more of a conversation and fewer accusations and complaints. It took a few more meetings, but eventually, we unblocked the project, and the bank won an industry award for the project!

Marcie's Feedback

It's excellent that you're open to trying new things even when you don't have a lot of experience in that area. Your example is thorough and shows how much effort you put into pleasing the customer, which the interviewer will appreciate. Great response!

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31Apple Interview Questions & Answers

Customer Service

1.At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

Career Goals

2.At Apple, we seek to hire those who want a long-term fit. What is your long-range career objective?

Competency

3.Do you have experience in managing online sales?

Job Satisfaction

4.What would you gain from working at Apple?

Experience

5.The financial performance of Apple products relies significantly on our advertising and marketing efforts. Do you have any experience with advertising, marketing, or market research?

Teamwork

6.At Apple, we greatly value teamwork. Tell me about a contribution you made to the last team you worked on.

Diligence

7.Sales performance is of utmost importance to Apple. How do you plan to contribute to our profitability?

Problem Solving

8.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

Career Goals

9.Have you progressed in your career as you have expected?

Accomplishment

10.Apple likes to hire those who take pride in their work. Tell me about your greatest work related accomplishment.

Adaptability

11.Change is par for the course with Apple. When have you had to adapt to change?

Job Satisfaction

12.We believe in an equal balance of work at Apple. How often do you take work home with you?

Compatibility

13.Apple puts emphasis on hiring people who fit into our workplace culture. How would you describe your personality?

Job Satisfaction

14.Apple wants to know how to motivate you. What work situations excite and motivate you?

Accomplishment

15.How did you bring value to your last position?

Direct

16.Do you feel performance should be rewarded over experience?

Diligence

17.How do you deal with distracting coworkers who stand in the way of your progress?

Leadership

18.Do you see yourself a leader? When have you led a team?

Tough

19.As a manager, what is your greatest weakness?

Direct

20.How have Apple products influenced your life?

Diversity

21.Apple celebrates diversity. In which ways do you honor those different from you?

Time Management

22.The environment is fast-paced and challenging at Apple. How do you determine priorities when you have multiple projects due?

Stress

23.What part of your career brings you the most stress?

Direct

24.What are Apple's primary values, and how do they align with your core values?

Tough

25.We encourage innovation at Apple. What does innovation mean to you?

Direct

26.Apple has some of the most loyal customers in the world. How would you define a loyal customer?

Gallup

27.If you could have one superpower, what would it be?

Customer Service

28.Have you ever needed Apple customer support? If so, describe your experience.

Ask The Interviewer

29.What questions do you have for me?

Gallup

30.What does greatness, and success, mean to you?

Tough

Apple Mock Interview

When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

31Apple Interview Questions & Answers

1.At Apple we always think of the customer first. What are the top 3 ways that we can ensure consumer satisfaction?

2.At Apple, we seek to hire those who want a long-term fit. What is your long-range career objective?

3.Do you have experience in managing online sales?

4.What would you gain from working at Apple?

5.The financial performance of Apple products relies significantly on our advertising and marketing efforts. Do you have any experience with advertising, marketing, or market research?

6.At Apple, we greatly value teamwork. Tell me about a contribution you made to the last team you worked on.

7.Sales performance is of utmost importance to Apple. How do you plan to contribute to our profitability?

8.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

9.Have you progressed in your career as you have expected?

10.Apple likes to hire those who take pride in their work. Tell me about your greatest work related accomplishment.

11.Change is par for the course with Apple. When have you had to adapt to change?

12.We believe in an equal balance of work at Apple. How often do you take work home with you?

13.Apple puts emphasis on hiring people who fit into our workplace culture. How would you describe your personality?

14.Apple wants to know how to motivate you. What work situations excite and motivate you?

15.How did you bring value to your last position?

16.Do you feel performance should be rewarded over experience?

17.How do you deal with distracting coworkers who stand in the way of your progress?

18.Do you see yourself a leader? When have you led a team?

19.As a manager, what is your greatest weakness?

20.How have Apple products influenced your life?

21.Apple celebrates diversity. In which ways do you honor those different from you?

22.The environment is fast-paced and challenging at Apple. How do you determine priorities when you have multiple projects due?

23.What part of your career brings you the most stress?

24.What are Apple's primary values, and how do they align with your core values?

25.We encourage innovation at Apple. What does innovation mean to you?

26.Apple has some of the most loyal customers in the world. How would you define a loyal customer?

27.If you could have one superpower, what would it be?

28.Have you ever needed Apple customer support? If so, describe your experience.

29.What questions do you have for me?

30.What does greatness, and success, mean to you?

31.Why should we hire you?