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Amazon Virtual Customer Service Associate Mock Interview

Question 3 of 30 for our Amazon Virtual Customer Service Associate Mock Interview

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Question 3 of 30

What are your greatest strengths, and how will they contribute to your success as a Virtual Customer Service Associate with Amazon?

"My greatest strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a customer-service-focused role. I am perceptive and work to get a strong feel for what customers expect from me based on their communication and how they express their needs. When it comes to being observant, I know how to actively listen and read between the lines of the information given to me. These strengths allow me to be intuitive and deliver the best customer service standards. I understand from the job description that you seek a Virtual Customer Service Associate who brings a heartfelt and empathetic approach to customer engagement. These strengths that I mention align very well with this need."

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How to Answer: What are your greatest strengths, and how will they contribute to your success as a Virtual Customer Service Associate with Amazon?

Advice and answer examples written specifically for an Amazon job interview.

  • 3. What are your greatest strengths, and how will they contribute to your success as a Virtual Customer Service Associate with Amazon?

      How to Answer

      It is common for an interviewer to ask about your greatest strengths. The interviewer wants to know, specifically, what will make you good at this job. To answer this question with meaning, it's important to review the job posting in detail. Discover the core purpose of the position and what challenges or needs you would be filling if Amazon hired you.

      Focus on the strengths that will ensure your success in this job. Try picking up to 3 related strengths to ensure that your answer is full and compelling. Avoid cliche and common responses such as 'I am an excellent communicator,' or 'I am a hard worker.' Instead, show the interviewer how you stand out from other candidates.

      Answer Example

      "My greatest strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a customer-service-focused role. I am perceptive and work to get a strong feel for what customers expect from me based on their communication and how they express their needs. When it comes to being observant, I know how to actively listen and read between the lines of the information given to me. These strengths allow me to be intuitive and deliver the best customer service standards. I understand from the job description that you seek a Virtual Customer Service Associate who brings a heartfelt and empathetic approach to customer engagement. These strengths that I mention align very well with this need."