Amazon looks for proactive leaders. What steps will you take to share best practices consistently across all 100+ people you will be leading?

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Amazon places a lot of attention on building a communicative work environment. As an Operations Manager, the interviewer wants to see evidence that you will be a level-headed, consistent communicator who remains respectful in your communication style, no matter the discussion you are heading. Discuss what you know about great communication in the workplace and outline the measurable action steps you take to ensure consistency.

"I studied Communications while attending university, and I learned about communication in business. I follow the 3 Cs of communication: correct, consistent, and constant. With correct communication, I am giving the best and most accurate, reliable information possible. I remain pragmatic when relaying information to my team members to avoid placing my own opinion or bias on the matter. To be consistent means that I deliver information the same way every day. If I start the day with an email that communicates expectations and I end the day with a recap of our successes, I commit to doing this every day. Constant information stems from the idea of consistency. With this approach, my team knows what to expect from me and when. If hired to be Amazon's next Operations Manager, I will ensure that my team and I communicate using these 3 Cs. It will never be a surprise when they hear from me, and I will communicate all news rather than just the high points or the low points."

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How to Answer: Amazon looks for proactive leaders. What steps will you take to share best practices consistently across all 100+ people you will be leading?

Advice and answer examples written specifically for an Amazon job interview.

5. Amazon looks for proactive leaders. What steps will you take to share best practices consistently across all 100+ people you will be leading?

How to Answer

Amazon places a lot of attention on building a communicative work environment. As an Operations Manager, the interviewer wants to see evidence that you will be a level-headed, consistent communicator who remains respectful in your communication style, no matter the discussion you are heading. Discuss what you know about great communication in the workplace and outline the measurable action steps you take to ensure consistency.

Answer Example

"I studied Communications while attending university, and I learned about communication in business. I follow the 3 Cs of communication: correct, consistent, and constant. With correct communication, I am giving the best and most accurate, reliable information possible. I remain pragmatic when relaying information to my team members to avoid placing my own opinion or bias on the matter. To be consistent means that I deliver information the same way every day. If I start the day with an email that communicates expectations and I end the day with a recap of our successes, I commit to doing this every day. Constant information stems from the idea of consistency. With this approach, my team knows what to expect from me and when. If hired to be Amazon's next Operations Manager, I will ensure that my team and I communicate using these 3 Cs. It will never be a surprise when they hear from me, and I will communicate all news rather than just the high points or the low points."

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