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AT&T Interview Questions

To help you prepare for an AT&T job interview, here are 31 interview questions and answer examples.

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Question 1 of 31

At AT&T we seek to hire those who are collaborative by nature. How do you get along in a team based environment?

How to Answer

The interviewer would like for you to demonstrate that you can work well in a team-based and collaborative environment. Use a real-life example from a time when you have worked in a team based environment.

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31 AT&T Interview Questions & Answers

  • 1. At AT&T we seek to hire those who are collaborative by nature. How do you get along in a team based environment?

      How to Answer

      The interviewer would like for you to demonstrate that you can work well in a team-based and collaborative environment. Use a real-life example from a time when you have worked in a team based environment.

      1st Answer Example

      "I love working in a team-based environment. I enjoy bouncing ideas off others and the camaraderie that comes with being part of a high functioning team. As a Telecommunications Specialist, there are many times where I'm required to work alone, troubleshooting a technical problem off-site. I've received feedback from previous managers who have noted I'm particularly malleable and can work well independently and as part of a team."

      2nd Answer Example

      "Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. I love the focus AT&T seems to place on working collaboratively, exemplified by the motto, 'imagine what we can do together.'"

  • 2. AT&T is very excited about its involvement in technology like AR and VR changing the health care landscape. What do you know about the potential in this area?

      How to Answer

      This is a great opportunity to emphasize your knowledge of both AT&T and also the latest developments across the telecommunications industry. Make sure to convey your excitement about being on the cutting edge of these innovations.

      1st Answer Example

      "VR and AR are such exciting developments in the telecommunications industry right now - and I love that AT&T is on the forefront of this technology. Not just because it's cool, but because AT&T is finding powerful ways to harness these developments in order to make people's lives better in a meaningful way. The operating room of the future uses VR to see inside the patient and navigate precisely without incisions. By integrating with AI, physicians can draw on data from thousands of past procedures to identify best practices and avoid potential errors during surgery. It's truly amazing, and I'd love to be a part of it."

      2nd Answer Example

      "The application of new technologies to health care is fascinating to me and represents one of the most meaningful ways that technology can improve lives. I think there's a tremendous sense of potential here -imagine being able to remotely monitor a surgical procedure for your loved one, all while the physician uses VR to see inside the patient without an incision. Though that particular application of VR/AI isn't a reality yet, I'd love to be part of a company that works with health care clients to help make that a reality."

  • 3. What type of work environment do you dislike working in?

      How to Answer

      Everyone will have particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace, along with how you might overcome them.

      1st Answer Example

      "I have felt dissatisfaction on the job when I am not feeling heard or when there is a lack of respect among team members. I work best in more harmonious situations where there is little drama or gossip, and where people are aligned behind common goals. From what I understand, AT&T fosters a respectful, inclusive and collaborative workplace, so that seems like a very good sign. How would you best describe the environment here?"

      2nd Answer Example

      "I have felt dissatisfied on the job when I feel that I am undervalued as someone who has good ideas and can improve the customer experience. Some employers don't necessarily value the thoughts and experience of front-line employees or empower them to solve problems to the benefit of customers. I'm very pleased with what I've learned about AT&T's culture of supporting employees, and I believe that will help me be engaged and successful here."

  • 4. The environment is fast-paced and challenging at AT&T. How do you determine priorities when you have multiple projects due?

      How to Answer

      When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? Assure the interviewer that you can be diligent when it comes to assessing your priorities.

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  • 5. When have you worked among a diverse group of people?

      How to Answer

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

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  • 6. What can you tell me about the AT&T Aspire program?

      How to Answer

      Take this opportunity to show that you've researched AT&T and are familiar with some of the programs and services described on the company's website. The interviewer isn't looking for a lot of detail, just an indication that you've taken the time to check out the company's site.

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  • 7. What type of work environment allows you to be the most productive?

      How to Answer

      Are you able to be productive in any environment? Are there particular types of situations that you find distracting? Discuss your preferences with the interviewer. Be sure to research the kind of environment offered in this position before the interview.

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  • 8. Rate your communication skills from 1-10 with proper examples backing your given rating.

      How to Answer

      On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?

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  • 9. AT&T was recently named one of Forbes Best Companies to Work For for 2018. How important is this to you in an employer?

      How to Answer

      The interviewer would like to know how well you understand the background of the company, along with your thoughts on the importance of these types of awards. Showcase the research you have conducted on AT&T and offer some light insight into how important you believe these kinds of achievements are for a future employer.

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  • 10. Tell me about a time that you have helped a co-worker accomplish an important goal.

      How to Answer

      Being goal-oriented and determined is imperative. What do you do, outside of your own goals, to ensure that everyone on your team is successful? Assure the interviewer that you are always willing to keep the team, or company as a whole, in mind.

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  • 11. At AT&T, we take great pride in our eight core values. Tell me about which of these are most meaningful to you.

      How to Answer

      This is your opportunity to show that you have adequately prepared for the interview and are familiar with the company's core values. Also make sure to discuss how those core values align with your own.

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  • 12. If you were hired today, what would you accomplish first?

      How to Answer

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate and hired at T-Mobile.

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  • 13. At AT&T, we understand the importance of seamless communication during an emergency. What can you tell me about programs like FirstNet and how they exemplify AT&T's support of public safety officials and first responders?

      How to Answer

      Show the interviewer that you've done your homework and have a high-level understanding of how AT&T provides services to first responders during an emergency. Information about the FirstNet program is available on the AT&T website, so you should make a point to read through prior to your interview.

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  • 14. Which coding languages are you familiar with?

      How to Answer

      The interviewer is looking for evidence of continued learning and improvement. Your desire and willingness to expand your knowledge into different areas of technology is something that will make you a stand out candidate. Discuss the coding languages you are most familiar with and be sure to ask the interviewer if they are looking for any specific coding languages. You want to have the opportunity to address any potential shortcomings in your experience right away.



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  • 15. At AT&T, we're committed to cybersecurity - both protecting our customers and helping them protect themselves. What do you know about those efforts?

      How to Answer

      The interviewer is looking for clues that you understand the concerns inherent to their business, along with how AT&T is working to alleviate those on behalf of their customers. Do a little research ahead of time so you're familiar with how AT&T approaches cybersecurity.

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  • 16. How can AT&T continue to perform better than our competitors?

      How to Answer

      The interviewer would like to know how well you understand the industry, and the business environment that AT&T operates in. Showcase the research you have conducted on AT&T and their competitors.

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  • 17. At AT&T, Inc. we seek to hire those who want a long-term fit. What is your long-range career objective?

      How to Answer

      Onboarding new employees is a time consuming and costly endeavor so the interviewer wants to make sure that this role will be a long-term fit for you. Be open with the interviewer about your dreams within Dyson Ltd., on a long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization. The key to answering this question is to express to the interviewer that you plan to be employed by the company for many years to come.

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  • 18. As a manager, what is your greatest weakness?

      How to Answer

      Everyone has his/her weaknesses, and that is OK. Talk to the hiring manager about what you feel you could work on the most, and what you are doing about it. Avoid discussing a weakness that could be detrimental to you securing the position.

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  • 19. Do people see you as a trustworthy and honest individual?

      How to Answer

      It is easy to say that you are trustworthy and honest, but it's best if you can back it up with a review or words from a previous supervisor.

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  • 20. Why should we hire you to work at AT&T?

      How to Answer

      Show the interviewer how your skills, experience, and education relate to the job for which you are being considered. The interviewer wants to see that you have read, and understand the position description, and that you have an understanding of the workplace culture at AT&T.

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  • 21. We work hard to keep a harmonious workplace culture at AT&T. Have you ever had a conflict with a manager? How did you resolve it?

      How to Answer

      The interviewer would like to know how you react to a conflict situation, and how active you are in attempting resolution. Use a real-life example if you can. If you are newer to your career, this could include a case of a conflict with a professor (perhaps you disagreed with a grade you received). How you behave in a conflict situation will be critical information for the interviewer.

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  • 22. Workers in the telecommunications industry often spend a lot of time on the road and doing off-site work. This means you don't see colleagues regularly. How do you develop trust among your team members when working remotely?

      How to Answer

      The interviewer would like to know you are aware of the challenges that come with a role that requires travel. Show that you are proactive and deliberate in forming relationships with your colleagues despite being on the road.

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  • 23. What was the biggest change you have had to deal with in your career?

      How to Answer

      You will likely face change in your career from time to time. Assure the interviewer that you can adapt to significant changes in a professional manner.

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  • 24. Why did you choose to become a Telecommunication Technician?

      How to Answer

      The interviewer wants to see your passion and enthusiasm for a profession in the telecommunications industry. Talk about what led you to a career in telecommunications and what helps you to find fulfillment in your day to day work.

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  • 25. What anti-virus programs have you used, and have you ever had difficulty installing them?

      How to Answer

      The interviewer would like to know your scope of understanding when it comes to different anti-virus programs, the problems that can arise, and the importance of cyber-security. Briefly discuss the anti-virus programs that you have used/installed.

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  • 26. Tell us about a time when you successfully installed new or modified software, hardware or programming modules.

      How to Answer

      The interviewer is looking for specific technical knowledge. Be sure to answer specifically and demonstrate your full understanding of these technical tasks.

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  • 27. At AT&T we like to hire team members who value customer service as much as we do. What is your customer service philosophy?

      How to Answer

      When you are in a competitive market such as this, you need to bring your 'A' game when it comes to customer service. Draw on any compliments or feedback that you have received from your customers in the past. Assure the interviewer that you are ready to uphold their customer service standards.

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  • 28. AT&T now offers 100 percent fiber network powered by AT&T Fiber in 72 metropolitan areas, with 12 more under way. How familiar are you with fiber network technology?

      How to Answer

      Show the interviewer that you're well-versed in not only the latest innovations within the telecommunications industry, but also how AT&T is at the forefront of that kind of innovation. Make sure to check the AT&T website before your interview and look for product and service announcements that exemplify the company's leadership. Then speak to them.

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  • 29. When have you given back to the community?

      How to Answer

      The interviewer would like further insight into how altruistic you are. Give the interviewer at AT&T a deeper insight into your values by discussing the ways that you give back. Perhaps you volunteer at a local charity, donate a portion of your paycheck to a specific organization, clean up around the parks on the weekend, or help your family with their needs. Be sure to use a recent example as you do not want to lean on volunteer experience from 12 years ago.

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  • 30. Describe your knowledge of Agile project management. How does it differ from other project management methodologies?

      How to Answer

      The interviewer would like to see that your knowledge is strong enough that you can compare project management methodologies. Discuss your current knowledge of Agile project management.

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  • 31. Why do you want to work for AT&T?

      How to Answer

      The interviewer wants assurance that your values align with the values and vision of Verizon Communications. Assure the interviewer that this role would be a progressive step in your career and be sure to express your excitement!

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