32 Academic Advisor Interview Questions (with Answers)

Academic Advisor Interview Questions

1.

What do you find most rewarding about being an academic advisor?

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How do you like to encourage ideas in others?

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What is your current salary?

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What questions do you have for me?

5. How would you describe your work ethic? When the interviewer asks about your work ethic, they are looking for specific examples or keywords they can relate to. When you read the job posting or job description, do they refer to particular ethics or values? Talk about their values and how those align well with your work values. Example #1: "I am a very dedicated and loyal employee. I saw on your website that you describe your school's culture as honest, transparent and you go the extra mile for your students. My work ethic is the same. I am honest, flexible, and come ready to work hard for my students every day." Example #2: "Some characteristics you may want to use are: - Determined/Driven - Accountable - Humble - Respectful - Dependable" Example #3: "My work ethic has been well honed over the seven years that I have worked as an academic advisor. If I had to describe my work ethic in just a few words, I would say that I am transparent, always a few steps ahead of expectations, and accountable for my work."6. How do you explain complicated concepts to those who may not understand? The interviewer wants to know that you are capable of explaining complex ideas without being condescending to your co-workers or talking over their heads. Give the interviewer an example of how you break down information to make it more easily digestible for the average person. Think of a presentation about a complex topic, as a proposal to solve a challenging problem. The solution may seem obvious to you, but everyone else in the room is scratching their heads trying to figure out what you're talking about. When you can define key terms and phrases to make them more relevant to your audience, you have skill! Not everyone can do this. Prepare an example that demonstrates your communication skills and your ability to convey complex information in easy to understand terms. Example #1: "I find that when there is a complicated concept to teach, visual aids are always the way to go. Did you know that 65% of people are visual learners and that presentations with visual components are 43% more persuasive? I took a course on creating effective info-graphics and will often implement those in my presentations." Example #2: "I try to use written and verbal examples. If possible, I like to have hands-on examples, but that is not always feasible. Communicating in more than one way helps those with different learning styles." Example #3: "I find the best way to explain a topic is a multifaceted approach. If possible, I like to send a quick email memo summarizing or teasing what we'll be talking about, so my student comes in with the right mindset. Then, a quick overview in person, check for understanding or questions. Then, I wrap up by clarifying any outstanding issues."7. When given your advisory roster, how much of each student's background do you like to learn? The correct answer to this question will always be 'as much as possible!'. The interviewer wants to see that you are engaged with your students and that you have the natural desire to get to know them better. The more you know, the better you can assist! Example #1: "The more I know about each student on my roster, the more targeted I can be with my coaching and recommendations. I truly do take the time to get to know each student on my roster. I want to know as much as I can!" Example #2: "I will be eager to get to know as much about my students as possible. I feel that this will only make my job easier, and make their experience much better as well." Example #3: "I feel that, as an academic advisor, it's my job to get to know the student body in its entirety. For that reason, I do get to know as much as I can about my students before the school year begins, and as it progresses." Here is an anonymous answer example: "depending on the number of students on the roster, i'll try to learn as much as i can about their background, interests, and aspirations in life. the more i know, the better i can help them and create rapport." In response to the anonymous answer example, here is what Rachelle Enns said: Fantastic! Your answer is straightforward and shows that you care to get to know your students.8. How do you handle stress on the job? Are you someone who can handle stress on the job? How do you manage the stressful times? Talk to the interviewer about your ability to contain pressure in the workplace. Example #1: "I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress." Example #2: "I am accustomed to high-stress level from my post-secondary studies and am well prepared to handle stress in the workplace as well. At times of peak stress, I ensure that I am eating well, and getting enough rest. It's simple but makes all the difference." Example #3: "Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels." Here is an anonymous answer example: "i handle stress well on the job. whenever i am under pressure or stress i commit to a personal deadline and a to-do list to help accomplish the important things i need to do in a given day. i embrace the stress and carry on with a positive attitude. i give myself reminders to drink water and eat my lunch because i know how easy it is to forget about self-care. self-care and positive affirmation are important to me, especially when dealing with stress." In response to the anonymous answer example, here is what Rachelle Enns said: Self-care and positive affirmations are incredibly important factors for stress-management. Well said - this is a full and informative response.9. As an academic advisor you will often be privy to sensitive situations. Do you think honesty is always the best policy? Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty when it comes to your roster of students. Example #1: "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy." Example #2: "I do feel that honesty is the best policy so long as the honest comment does not come with the intention of being hurtful." Example #3: "Honesty is always the best policy. Often, it is just a matter of how you communicate and deliver your message so managing this with each situation is critical to building honest and trustworthy relationships." Here is an anonymous answer example: "yes, i do think honesty is the best policy. even though it may be difficult for someone to hear, it is always best to be honest. by being honest, you can be realistic about the situation and then discuss possible solutions." In response to the anonymous answer example, here is what Marcie Wilmot said: Good answer! You are straightforward and confident in your belief that honesty is always the best policy. You're right that this way any assessments of the situation will be realistic. Are there any times as an academic advisor, however, when you might want to be tactful? In other words, be truthful but perhaps soften the truth so as not to hurt someone's feelings? Perhaps just think this through, but as long as you answer with confidence and support your assertion, the interviewer will be receptive to your opinion. Nice job!10. Presenting accurate reports and documentation is an important part of being an academic advisor. How would you describe your written communication skills? Being a clear communicator, in written form, is an essential skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story. Example #1: "I would describe my written communication skills as above average and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism. I fully understand the importance of accurate reporting and clear documentation." Example #2: "I have strong written communication skills. I spent a lot of time writing papers during my time in post-secondary, and am confident in my ability to communicate my thoughts clearly, on paper." Example #3: "My written communication skills are solid. I often utilize written communications as a follow up to verbal communications. They provide a great resource for my students to go back to, and reference, plus they might answer any questions that come up along the way." Here is an anonymous answer example: "i believe my written communication skills are good. i always have someone else in the office double-check my written communication to make sure i do not have any errors. but i am always looking to improve my writing skills with professional development within the university." In response to the anonymous answer example, here is what Marcie Wilmot said: You might also add into your answer some examples of the types of professional writing you do and what kinds of reports you have experience putting together. Beyond that, it's great that you have someone proofread your writing so there aren't any errors and that you're always looking to improve it. Great response!11. All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this? If you can successfully pass a criminal record check and education verification: 'Yes, I am happy to comply with any background checks required. My record is clean.' If you are not able to successfully pass a criminal record check and education verification, you want to be very upfront about that. Example #1: "You are welcome to conduct a background check on me. I will disclose upfront that I have a DUI on my record from 2009. This does not affect my ability to travel for work, and I no longer have any restrictions on my drivers' license." Example #2: "I am willing to take any background check that you require. Rest assured, they will all come back clean." Example #3: "I understand fully why you would need to do a full background check. I have taken the liberty of bringing you a copy of my police check. I'm happy to fill out any other paperwork that you require in addition to this." Here is an anonymous answer example: "yes, i welcome a criminal and education verification. i can provide any transcripts regarding my educational background." In response to the anonymous answer example, here is what Marcie Wilmot said: It's great that you feel confidant that you would pass a criminal record check and education verification. Your confidence and the fact that you're not hiding anything negative in your background will certainly be a positive for the interviewer.12. Do you consider yourself a team player? Why? Working well on a team requires you to have solid interpersonal skills and self-awareness. Assure the interviewer that you have strong team-player skills. Briefly tell the interviewer why you see yourself as a team player. Example #1: "I truly believe that I am a team player because I cannot accept success without knowing that my team has also been acknowledged for their efforts. Everything that I have achieved in my current role is not only due to my hard work but is also due to the great collaboration of my uber-talented team." Example #2: "Some qualities that make you a strong team player: - Having the ability to empathize - Humility - Willingness to highlight the wins of others - Strong listening skills - The ability to encourage others - Willingness to go beyond your job description - Participating in extra-curricular activities - Showing respect to everyone in the workplace - Being proactive on projects - Offering creative solutions - Contributing when it is not expected of you - Displaying self-awareness - Accepting feedback on your performance" Example #3: "I see great value in being a team player because you learn so much more vs. working alone. I prefer working as part of a team. It's diverse and engaging." Here is an anonymous answer example: "yes, i do consider myself a team player. working in a team is very dynamic, and you can collaborate with so many people all at once. a team brings so many different perspectives and ideas to the table that one might think just on their own. work with a team is so important to me and i value everyone's experience." In response to the anonymous answer example, here is what Marcie Wilmot said: Excellent. It definitely sounds like you enjoy working on a team and that you see the benefits of doing so. If there's an example you can add here about a time when you successfully contributed to a team, don't hesitate to mention it as it will strengthen your answer.13. What would you do if a student on your academic roster was failing a course? The interviewer would like further insight into your style when it comes to giving advice and helping any failing students on your academic roster. Give a brief overview of what you would do to help a student who was struggling. Example #1: "I believe that when a student is failing, there are usually some underlying issues that need to be dealt with. I will collaborate with that student and the professor of the course to create an action plan for success. I will also openly ask the student what they need from me to feel supported." Example #2: "If I were to have a student who was failing a course, I would want to take a more personal approach by sitting down with the student to find out what the source of their struggle is. I am always eager to learn. What is your most preferred method when helping a struggling student?" Example #3: "I certainly would want all of my students to succeed so if they were failing a course, I would meet with them and ask 'What can I do to make this easier for you?'. It's amazing how well a student will open up when they know they are being listened to." Here is an anonymous answer example: "i would meet with them and ask what i can do for them. tell them the resource the college offer for helping the students." In response to the anonymous answer example, here is what Rachelle Enns said: This is a good start! If you have encountered this situation with a student in the past, be sure to give a brief story/example. Here is an anonymous answer example: "i would ask the student what i could do to help. i want to provide a holistic approach to helping students. if the problem involved dealing with mental health or general, personal issues, i would encourage them to meet with a personal counselor at school. if they were having a difficult time understanding the coursework, i would encourage them to utilize the tutoring services. if it was a financial issue, such as a risk of losing their homes, needing childcare, or perhaps a different job, i would refer them to our resource center and our career services center. in my current position, i help students with their job search. more often than not, when a student and i meet, we aren't just talking about the type of jobs they're seeking; instead, we talk about their life. i meet students who perhaps were let go and are experiencing some sort of financial crisis or student parents who are pursuing a degree in hopes of a better job to support their children, many of which i would refer to our resource center." In response to the anonymous answer example, here is what Rachelle Enns said: Terrific response! Your answer shows that you have a solid understanding that each student is unique, and they face a variety of challenges and struggles. Your empathy shines through, as does your knowledge of the many resources available for assistance. Here is an anonymous answer example: "i would offer them guidance to help them consider other suitable courses or training options available based on their career aspirations. also, i believe that collaboration between the student’s academic tutor and myself would help create success." In response to the anonymous answer example, here is what Rachelle Enns said: Well said! This is a smart approach, and your answer shows that you genuinely care about your students' academic success.14. Under what circumstance would you suggest a student change majors? The interviewer wants to know that you fully understand the gravity of a decision like changing majors. They want to see that you can guide their students wisely. If you can, give an example of a time when you suggested a student change majors. Example #1: "Changing majors can be serious business, especially if the student is at risk of losing out financially due to the decision. I would suggest a student change majors once they have found themselves completely disengaged and uninterested in the program. I would also only suggest a change once the student is very clear on the alternate major they would like to take." Example #2: "The situation would have to be very severe before I would recommend changing majors. That isn't a small decision. It can be costly and time-consuming. I would only recommend changing majors if the student was highly unhappy and on the verge of dropping out altogether." Example #3: "As an experienced academic advisor, I do not feel that it is my place to discourage heavily if a student is truly unhappy with their originally chosen major. It is their life and their future career path. I will provide them with a lot of well-researched information, supporting either decision. A pros and cons list so to speak. My primary focus would be to support the decision that they make in the end seamlessly." Here is an anonymous answer example: "changing courses is an important decision which ought to be made after careful consideration. the student’s reasons for changing their course should be carefully discussed. exploring alternatives to their decision should also help support students with regards to arriving at a final decision. after engaging in all the above, if students are still considering changing degree courses, their academic tutors must be consulted." In response to the anonymous answer example, here is what Rachelle Enns said: Solid answer. You show great care and professionalism when it comes to your approach.15. What did you think of your academic advisor when you were an undergraduate student? The interviewer is wondering if perhaps you were influenced by the career path of academic advisor by a positive, or even negative, experience of your own. Hopefully positive! This question is not an invitation to complain about your experience or speak negatively about anyone. Keep your answer brief and positive. Example #1: "When I was an undergraduate student, my academic advisor was well received and quite helpful. The resources she offered were strong. I knew my direction right from the start which meant that I didn't need to rely too heavily on her but, overall, I had a great example." Example #2: "Great question! I had an awesome relationship with my academic advisor, and she helped me immensely. Her influence is a big part of why I am pursuing a career as an academic advisor, today." Example #3: "It's tough to remember that far back! Just kidding, of course. I recall a being a bit lost during my undergrad, to be honest. My academic advisor took the time to walk me through many different options, preferences, and even set me up with some opportunities to job shadow a few professionals. In the end, I found his job to be the most interesting of all!"16. How often do you monitor the progress of the students on your academic roster? The interviewer wants to better understand your level of engagement with the students on your academic roster. Are you more hands off...waiting for the student to come to you? Or, do you take a proactive approach and make a note to connect with your students on a regular basis? Discuss the ways that you ensure your level of engagement with your students is high. Example #1: "I understand that most educational facilities recommend that a student connects with their academic advisor at least three times per semester. That's great for the students who are excelling; however, I prefer to have a better pulse on the students who are struggling a bit. This year I started using engagement software with the students on my roster. This software, called 15Five, elevates the engagement of my students by asking questions and starting the right conversations on a bi-weekly basis. The student logs on, they rate how they feel from 1 to 5 and then answer a brief question that I have pre-loaded into the form. If a student is feeling a 2 out of 5, this is an indicator that I need to check in more frequently." Example #2: "I believe in very regular progress monitoring with all students. It's important to me that they know I care about their progress and achievements." Example #3: "All the time! Maybe they get tired of me always checking in on them, but so far, my active involvement in their lives has shown positive results." Here is an anonymous answer example: "since we work in sessions of eight weeks, i meet them personally twice, unless i found some negative indicator in the system like, for instance, lack of attendance." In response to the anonymous answer example, here is what Rachelle Enns said: Good start! If this sort of indicator came up, what would be your next course of action?17. If asked, how do you believe your coworkers would describe you? The interviewer wants to know that you can honestly say your co-workers enjoy collaborating with you. Select a few positive and unique keywords that genuinely define your work ethic. Example #1: "I know that my coworkers respect my work ethic. If I had to guess how they perceive me, I think they would say that I am a reliable person, an encouraging teammate, and a strong mentor." Example #2: "Some great words to use: - Encouraging - Helpful - Engaged - Positive - Hard-working - Punctual - Reliable" Example #3: "My coworkers would describe me as a natural leader with an immense amount of knowledge when it comes to the academic industry. I am seasoned and always willing to pass my knowledge along to others." Here is an anonymous answer example: "i believe my coworkers would describe me as someone who is collaborative, genuine, and flexible." In response to the anonymous answer example, here is what Rachelle Enns said: This answer is a good start! When it comes to being collaborative, genuine, and flexible - how do you emulate these qualities in the workplace? (Consider 'showing AND telling' versus just 'telling'). How will these qualities benefit the organization, should they hire you?18. When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first? The interviewer would like to know more about your problem-solving skills, and your personality. Discuss how you tackle problems when they arise, and keep your answer work-related if you can. Whether you are the type to jump right into solving a problem or you are more methodical in your approach, highlight to the interviewer that you are capable of handling issues professionally while using sound judgment. Example #1: "When faced with a problem, I am more likely to jump right into solving it. I believe that you cannot leave a problem to fester or it will become bigger than it already is. You have to take ownership of the issue, and involve yourself in the resolution right away. With that said, I am responsible for my decision making and certainly don't jump in blind. If I am unsure of what action to take, I will ask my leader for advice." Example #2: "That depends on the situation and seriousness of the problem. I will not jump in with rash decisions on a problem that has a major impact on our students or the business." Example #3: "I have been with my current educational facility for many years, so the majority of problem-solving comes second nature to me at this point. However, when I first started this job, I would have to spend more time in careful consideration before jumping in. I would say that when I have a problem, I have a healthy balance of the two." Here is an anonymous answer example: "it depends on the problem. some problems are clear-cut and there is a quick solution. for example, i could quickly help a student who came to me asking for help finding a specific campus resource. other problems require more detail and information, especially when it involves another party. in this example, i would need to carefully assess the issue." In response to the anonymous answer example, here is what Rachelle Enns said: You make an important distinction, and the examples that you provide are great! If you have a specific methodology for assessing issues when problem-solving, this question may be a good opportunity to discuss your approach.19. Tell me about your leadership qualities and how those help you with leading your students. The interviewer would like to know what you consider to be strong leadership qualities. When describing leadership qualities, try to avoid general terms and give some unique ideas. A great leader is someone who people naturally want to follow. They have exceptional interpersonal skills and the ability to build relationships with nearly any personality type. A respected leader will take ownership of their mistakes and will always lead their team by example. True leaders see the importance of motivating others and recognizing even the smallest achievements. Which of these qualities do you most identify with? Example #1: "I have taken many workshops and courses to improve my leadership skills over the years. My leadership qualities are best summed as dedicated, attentive, and motivating. I like to recognize my students' small wins because that motivates them to continue achieving." Example #2: "To me, a leader is someone who is enthusiastic, knowledgeable, adaptable, and open. A leader wants to nurture others to their fullest potential, and it is something I have enjoyed since childhood. I love to be seen as an example to follow and help guide others to bettering themselves and their careers." Example #3: "My leadership qualities are communication, drive and mentoring others. I seek out the best in people, which helps them increase their performance." Here is an anonymous answer example: "some of my leadership qualities are honesty, empathy, and trustworthiness. i have used these skills to help students throughout their resume writing and job search journey. resume writing and job searching can be very personal to some students. they share their life experience, their struggles, and successes with me. i use my leadership skills to guide and empower them to make the decision that is the best for them." In response to the anonymous answer example, here is what Rachelle Enns said: Very nice answer! It seems as though you take great care with these students and that they have a lot of trust in you. True qualities of a good leader!20. What causes you to feel dissatisfied on the job? Everyone will have their own particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace. Example #1: "I can feel dissatisfaction on the job when I am not feeling heard or when there is not mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip." Example #2: "I have felt dissatisfied on the job when I feel underpaid and overworked. This has been primarily with my pre-university days. I don't mind working hard at all, but I don't like to feel as though I'm being taken advantage of, either." Example #3: "I feel dissatisfied when I work hard but constantly hit roadblocks. Obstacles happen, but when you can't get anywhere because there are so many of them, it is frustrating." Here is an anonymous answer example: "i feel dissatisfied when i am working on a project, and things are not progressing. for example, if we want a new initiative and the administration does not want to listen. or they do not think these new policies are needed. it can be very frustrating because, as a department, we are trying to improve processes, but yet administration may not understand the importance of these changes." In response to the anonymous answer example, here is what Marcie Wilmot said: This is a legitimate reason why you might feel dissatisfied or frustrated while at work. Don't forget to also discuss how you handle this frustration and move past it.21. We are asking for 8 years of experience in an academic environment and you have just 5. Why do you think you are qualified for this position? To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This is the time to sell yourself. Make no apologies for your lack of years! Example #1: "Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more." Example #2: "I may not have the desired years' experience; however, my experience does match all of your must-have's for this role. In addition to this, I have an elevated degree which accounts for a lot. I am confident in my ability to do this job very well." Example #3: "Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my masters' degree gives me a little boost in experience over the required undergraduate degree."22. How often do you take work home with you? The majority of the world's workforce will work overtime hours or take work home with them on occasion. Talk to the interviewer about how frequently you take your work home. Example #1: "I make sure to utilize my work hours very efficiently, so the only time that I take my work home is when there is an extremely stringent deadline. I would say that, overall, I take my work home maybe twice per month. It's all about being diligent with your time in the office!" Example #2: "I try not to take my work home with me. Everyone needs downtime. However, if something needs to get done, I will get it done, even from home." Example #3: "I take my work home with me whenever it is necessary. Some positions I have held, I work from home nearly every day. Other roles, such as my current position, I work from home just a couple of times per month." Here is an anonymous answer example: "i often do not take work home. but there are always exceptions if a large project or a deadline is coming up. i will stay later in the office or take my work home. i remember once we were starting a new term plus it was graduation. i had to focus on graduation and then take my laptop home. i was able to get all the emails out to the faculty so faculty would have the resources they need to be successful for the upcoming term." In response to the anonymous answer example, here is what Marcie Wilmot said: Great response. You show that you maintain a good work-life balance and that you generally leave work at the office. But you also indicate that you are a hard worker who will make sure to get all of your work done on time, even if it means working from home sometimes too. A very balanced reply. Nice!23. Tell me about yourself. Open-ended questions are some of the hardest to answer in an interview. It's important to train yourself how to talk about yourself. It may sound a little silly because you've been talking about yourself for years! In an interview, you should leave out the highly personal stuff. No need to talk about your new puppy or your favorite foods. Keep it professional and concise. Interviews typically last for about thirty minutes to an hour, so keep that in mind as you prepare. Sometimes practicing with a friend or timing your response can help. Focus on your interest or passion for the field, your education, and accomplishments. Keep it relevant to the job at hand! Also, consider the fact that there is plenty of time for you to talk about your skills and strengths during the interview, so you don't have to say it all in one gulp. Example #1: Example #2: "I graduated with a Bachelors of Education with a minor in Psychology from UBC in 2009. Since then, I have been actively making my way to an advisor based role. I am an energetic and positive person, ready to make a difference in a growing organization." Example #3: "I am a seasoned academic advisor with ten years of experience. I got my Bachelors degree in Education, then eventually went back for a master's degree. I have worked my way up in my field, and plan to continue my progression."24. When have you worked among a diverse group of people? As an academic advisor, you are likely accustomed to working with a very large or diverse student body. Assure the interviewer that you can handle an environment that offers diversity. Example #1: "In my current role, I work alongside a huge group of individuals who represent much diversity. Together, we manage our business and effectiveness very well." Example #2: "I have worked with diverse groups of people during my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity." Example #3: "I would say that pretty much every educational facility I have worked for has valued diversity. Working with people from all walks of life help shed different perspectives and identify potential problems faster." Here is an anonymous answer example: "working in higher education for over ten years, i have worked with a diverse group of people. i believe it is important to work with diverse people because their experience and background are valuable. i respect and value everyone's opinions." In response to the anonymous answer example, here is what Marcie Wilmot said: Nice! It definitely sounds like you've had the opportunity to work with lots of different kinds of people and that you find this helpful and informative. Great job.25. What do you know about the culture at our school? Workplace culture and fit is a significant factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the workplace culture will work for you. Example #1: "I have researched your school through your social media channels and on glassdoor.com. Your employees have great things to say, and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time." Example #2: "I read many positive reviews online about your organization and this school's culture. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance. My type of place!" Example #3: "Through my years as an academic advisor, I have met a few teachers, faculty, and students from your school. Everyone has had great things to say about your culture. I have heard it is encouraging and supportive, and very diverse. I look forward to learning more about your workplace culture as the interview process continues!"26. Why do you want to work as an academic advisor? This question can be difficult because it requires you to know enough about the educational facility to be impressed by what they do, and what they have to offer you, regarding growing your abilities as an academic advisor. Prepare for this question through due diligence! Review the academic facility's website first. You can read reviews of former students and find out about their reputation in the educational space. Sometimes you can even find articles or press releases to give you a brief on their latest accomplishments, innovations or school culture. Pinpoint the highlights. Know the facility's vision so that you can quickly tell them that your values align. Sharing your knowledge on the latest education-related news is a great indicator that you have a vested interest in them and the educational industry. Example #1: "I am impressed by your mission, and I love how much of an impact you make on the local community. Winning the community Humanitarian Award in 2016 was a remarkable achievement that stands out to me. In addition to all of this, I want to work here because you offer the growth, development, and continued education opportunities for your employees. I see a long-term fit here, with consistent growth, which is important to me." Example #2: "Working with your facility will be the best way for me to kick off my career. I met with a few individuals in this industry while attending university and everyone had the best things to say about your organization. I am thrilled to be here to interview today and hope that we can create a long-term working relationship." Example #3: "I have had my eye on your facility for many years now. Because you are a leader in the educational industry, I see that you have minimal turnover and few career openings come up. I am enthusiastic for the opportunity to be here today and hope that you can see a strong fit with my experience." Here is an anonymous answer example: "i am impressed by your mission which is transforming lives through education, and i love pgcc's dedication to the local community. in addition to all of this, i love student affairs. i love helping people to achieve their dream." In response to the anonymous answer example, here is what Rachelle Enns said: You sound very enthusiastic about your career as an Academic Advisor, which is great to see :) I recommend adding more detail regarding your knowledge of PGCC's community efforts and commitment to its students. Then, make a direct connection to this and why you would like to work as an Academic Advisor for this facility in particular. You could also include details of where your passion for this career stems from...try going back to before you even knew that working in student affairs was an option. What drove you to pursue this particular career path? Here is an anonymous answer example: "i am dedicated to supporting students from all backgrounds to make progress and achieve their career objectives. especially those from bame backgrounds as they are often more disadvantaged through no fault of their own. also, i am impressed by london met’s mission to transform lives through education. also, i share the career team’s strategic plan to support key group’s progression, such as bame students." In response to the anonymous answer example, here is what Rachelle Enns said: This is a nice, personalized overview that the interviewer will be able to relate to. If you want to add even more details, you can discuss the points that impress you the most regarding their mission statement.27. What unique qualities can you bring to our school? The interviewer is asking what makes you stand out from the crowd! This question is not the time to say that you are organized, and reliable. Boring! You need to dig deep and think of the unique skills that make you an obvious stand-out from other potential applicants Example #1: "What makes me unique from your other candidates is that I am a continuous learner, always working to improve my skills. This year alone I have completed four professional development courses, and I plan to attend four more. The more knowledgeable I am in my role as an academic advisor, the more your students will benefit from having me here." Example #2: "Some unique qualities could be that you are: - A Continuous Learner - An Imaginative Thinker - An Engaging Speaker - A Strong Motivator - Bilingual" Example #3: "What makes me unique is the amount of years' experience I have working in both public and private institutions. I am passionate about professional development as well, having taken two industry-related workshops per year for the past eight years. That additional coursework is outlined in my resume." Here is an anonymous answer example: "i can bring my experience and dedication to supporting students from all backgrounds and key groups such as bame students. i currently work in three academies located in london, which houses very diverse communities. i also bring my enthusiasm for continuously developing my knowledge and understanding. i have completed a master's degree in career guidance." In response to the anonymous answer example, here is what Rachelle Enns said: These are exceptional qualities and credentials, which your interviewer should be very happy to hear. Nice job outlining the factors that make you stand out.28. In your opinion, what are the top 3 functions of an academic advisor? The interviewer wants to be assured that you fully understand the scope of this position. If you are not sure of the essential functions of this role, go back to the job posting or job description. These will be clearly outlined in those documents. What do they continually mention in the job posting? Is there a standard theme? Talk about those and be sure to tie in the fact that you are experienced and talented in those exact areas. Example #1: "I believe that the three primary functions of an academic advisor are to help students recognize what they need to achieve, give them the tools they need to reach those goals, and help them to look at their post-secondary educational path critically. I see in your job posting that you greatly value those skills as well. I am highly competent in these functions and feel that my Master's Degree in Educational Counseling makes me the best fit for your needs." Example #2: "Here are some qualities an academic advisor should possess: - Concern for student success - Coursework and post-secondary knowledge - Ability to retain information - Strong memory - Counseling skills - Ability to build strong rapport, very quickly - Flexible availability - Ability to maintain confidentiality / discreet" Example #3: "From my experience, I believe that an academic advisor needs to be a strong source of guidance, be able to offer well-researched advice, and be a strong accountability partner. Are these the qualities you are looking for, from your next academic advisor?" Here is an anonymous answer example: "from my experience, i believe that an academic advisor needs to be a strong source of guidance, be able to offer well-researched advice, and be a strong accountability partner." In response to the anonymous answer example, here is what Rachelle Enns said: It's good that you are finding the Mock Questions example answers useful. Next, try to make the connection between this list and your own abilities. Show the interviewer that you can perform these functions well, and discuss how these factors will benefit them if you are hired. Here is an anonymous answer example: "a careers adviser must have excellent interpersonal skills to help create a suitably, relaxed environment for students to reflect on their career options. they must also be very organized and have excellent presentation skills. career advisers must help students understand their skills and interests, what options are and pathways are available to them, and how to reach their career goals. my master's in career guidance has prepared me to support students in this way." In response to the anonymous answer example, here is what Rachelle Enns said: Very well said. You do a wonderful job qualifying yourself and showing the interviewer that you possess these necessary skills.29. Walk me through your approach with students who are undecided on their major. This behavioral style question will help the interviewer to understand your coaching and counseling style better. Take the interviewer through your process for assisting students who need clear direction. Use a real-life example if you have one! Example #1: "I refer to my undecided students as 'open to exploring' so that they do not feel the guilt associated with being in a rut, or being undecided. I will take these open students through a cycle of exercises including a written exercise that walks them through their interests, life expectations, and how they view themselves. I will also set up opportunities for them to job shadow in a variety of careers that interest them." Example #2: "If I were to come across a student who was undecided on their major I would start by figuring out what they do not like, and also administer a personality test if that was a resource available to me. From there, I would encourage a student to job shadow a few family members or friends with interesting careers. There are many ways to help spark a new interest in an undecided student." Example #3: "A large part of what I do with my undecided students is to encourage them to approach their network and tap into those supports and resources. I believe that a heavily encouraged and well-supported individual will feel much more comfortable making a decision related to their educational path." Here is an anonymous answer example: "first, i would try the student to understand that it is perfectly fine to be undecided; it is a very important decision, so it is normal to feel a little lost. i'll suggest them to speak with professionals in different fields, i'll recommend completing some of the career exploration assessment the college offer to the students, it would help them narrow down the career available and explore new ones that they never consider." In response to the anonymous answer example, here is what Rachelle Enns said: It's wonderful that you show a lot of empathy for those in this situation. I have provided a slight revision to help with the flow. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "First, I would try to help the student to understand that it is perfectly fine to be undecided. A persons' educational path is a critical decision, so it is normal to feel a little lost at first. I would suggest they speak with professionals in different fields. I would also recommend completing some of the career exploration assessments the college offers. These exploration exercises would help them narrow down the careers available to them and explore new careers that they may have never considered." Here is an anonymous answer example: "i start by helping these students explore their interests and personality traits. we then discuss how these could be matched to specific careers and what subject or course could be used to reach these career goals. at the university level, i believe students could benefit from completing a few job shadowing placements to understand their interests and abilities." In response to the anonymous answer example, here is what Rachelle Enns said: These are all excellent suggestions and approaches! Do you use any particular resources or tools when you are making this discovery with the students?30. What are your favorite resources for helping students discover potential career choices? The interviewer would like to know what types of resources you prefer to utilize when advising your students on their potential career choices. Give two strong examples if you can. This will show that you are well-rounded and able to offer variety to your students. At the end of your answer, be sure to ask the interviewer if they have any recommendations or favorites as well. This can strike up a friendly and informative conversation. Example #1: "I like to take a well-rounded and modern approach when it comes to the resources I offer my students. These days, if it isn't online or available on a device, they simply don't follow through on the resource. For this reason, my top 2 resources are Gladeox.org where students can take an online career quiz as well as utilize other resources for career discovery. The second resource I frequently use is 16personalities.com. It's a fun, interactive, and incredibly focused personality quiz which gives career suggestions based on your core characteristics. Do you have other resources that you prefer to use?" Example #2: "While completing my masters' degree, I learned of a few fantastic resources for helping students discover new career choices. A few of the most memorable ones were an exploratory quiz as well as an academic success plan template. Which are the favorite resources used at your educational facility?" Example #3: "Over the years, I have leaned on two primary resources for helping my students to discover potential career choices. First, predictivesuccess.com which helps me to predict a student's behavior and then create an action plan. Second, my employer's internal program that offers a variety of career discovery resources. Could you share with me the resources that you use here?" Here is an anonymous answer example: "there are a couple of resources that i use frequently with the students my career shines and focus2 which are software the college offers and are very effective. there are other options online that are very good like for instance, 16personalities.com or gladeox.org." In response to the anonymous answer example, here is what Rachelle Enns said: Excellent! These are fantastic resources, and your answer highlights the fact that you are in-the-know of resources available in your industry. In response to the anonymous answer example, here is a revised answer from Rachelle Enns: "Two resources I frequently use, including 'MyCareerShines' and 'Focus2 Career', which are very powerful software options the college offers. There are other options online that are very good, for instance, 16personalities.com or Gladeox.org." Here is an anonymous answer example: "students enjoy using some of the online resources i offer them during sessions. these include personality tests on websites such as icould, prospects, and the national careers development website. with london met students, prospects would be useful in helping navigate through career paths and job profiles. and gradtouch could be beneficial for students to search for industry placements and internships." In response to the anonymous answer example, here is what Rachelle Enns said: These are great resources to use! Your answer is full of helpful detail that will show the interviewer your depth of knowledge regarding tools and resources available today.31. As an academic advisor, understanding sources of inspiration is important. Who has inspired you in your life and why? The interviewer would like to know who in your life inspires you. Your life's inspiration can come from a book, a mentor, your family, a celebrity, author - literally anyone! Talk to the interviewer about who has inspired your life and why. Example #1: "I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can." Example #2: "My previous sociology professor was a huge inspiration to me. Her passion for education was motivating and put the fire in me to graduate with top marks." Example #3: "My students inspire me! Who better to inspire me to do the best work possible, than the exact individuals that I am trying to help?" Here is an anonymous answer example: "my mother inspires me every single day. she wanted to build a better life for me. she was a single mother, knew three phrases; thank you, excuse me, and please when we came to the united states. my mother had to learn english, find a career, and also take care of me. life was not easy, but she always had a positive attitude, and she pushed forward. today she is a nurse at a trauma one hospital; she is a mentor for new nurses and constantly is uplifting others to do their best." In response to the anonymous answer example, here is what Marcie Wilmot said: Wow. Your story about your mom is truly inspiring and wonderful. It sounds like you were raised by a very strong woman. Your answer will undoubtedly impress the interviewer. If you want to add anything further, you could also talk about what you learned from your mom and how you implement those lessons in your life every day.32. How familiar are you with the undergrad and graduate programs at our school? Interviewers and hiring managers often receive hundreds of applications per job. If you are lucky enough to land an interview, you must make some effort to research the opportunity. You don't need to be an expert, but you do need to be knowledgeable on the school before your interview. Start by searching the school's website and take particular note of any new programs they have implemented. Identify their most popular programs if you can, and look at their competitors to see where this school may stand out. Example #1: "I conducted a great deal of research on your programs before coming here today. I was very excited to see that you recently added a Bachelor's Degree in Liberal Arts. I am thrilled to see that you have solid options for Business students as well." Example #2: "At this point, I have studied your program offerings for a few hours, so I do feel that my knowledge base is strong. Your offerings have an incredible range. Which of your programs is the most popular?" Example #3: "I have been familiar with your school, and it's program for quite some time. In addition to already being very familiar with your educational institution, I have already advised on many similar programs from my six years working at a competitive university. If hired, the time to train me would be minimal." Here is an anonymous answer example: "as an undergraduate assistant in the admissions office at this institution, i worked at the front desk. i learned a great deal about the existing two-year programs, certificates, and admission requirements to get into the programs." In response to the anonymous answer example, here is what Rachelle Enns said: You do a great job qualifying yourself in this response. Try also tying in your initial Assistant experience with why you desire to work in this Academic Advisor role.

5.

How would you describe your work ethic?

6.

How do you explain complicated concepts to those who may not understand?

7.

When given your advisory roster, how much of each student's background do you like to learn?

8.

How do you handle stress on the job?

9.

As an academic advisor you will often be privy to sensitive situations. Do you think honesty is always the best policy?

10.

Presenting accurate reports and documentation is an important part of being an academic advisor. How would you describe your written communication skills?

11.

All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?

12.

Do you consider yourself a team player? Why?

13.

What would you do if a student on your academic roster was failing a course?

14.

Under what circumstance would you suggest a student change majors?

15.

What did you think of your academic advisor when you were an undergraduate student?

16.

How often do you monitor the progress of the students on your academic roster?

17.

If asked, how do you believe your coworkers would describe you?

18.

When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?

19.

Tell me about your leadership qualities and how those help you with leading your students.

20.

What causes you to feel dissatisfied on the job?

21.

We are asking for 8 years of experience in an academic environment and you have just 5. Why do you think you are qualified for this position?

22.

How often do you take work home with you?

23.

Tell me about yourself.

24.

When have you worked among a diverse group of people?

25.

What do you know about the culture at our school?

26.

Why do you want to work as an academic advisor?

27.

What unique qualities can you bring to our school?

28.

In your opinion, what are the top 3 functions of an academic advisor?

29.

Walk me through your approach with students who are undecided on their major.

30.

What are your favorite resources for helping students discover potential career choices?

31.

As an academic advisor, understanding sources of inspiration is important. Who has inspired you in your life and why?

32.

How familiar are you with the undergrad and graduate programs at our school?

Academic Advisor Interview Questions

What do you find most rewarding about being an academic advisor?

Academic Advisor Interview Questions

What do you find most rewarding about being an academic advisor?

How do you like to encourage ideas in others?

What is your current salary?

What questions do you have for me?

How would you describe your work ethic?

How do you explain complicated concepts to those who may not understand?

When given your advisory roster, how much of each student's background do you like to learn?

How do you handle stress on the job?

As an academic advisor you will often be privy to sensitive situations. Do you think honesty is always the best policy?

Presenting accurate reports and documentation is an important part of being an academic advisor. How would you describe your written communication skills?

All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?

Do you consider yourself a team player? Why?

What would you do if a student on your academic roster was failing a course?

Under what circumstance would you suggest a student change majors?

What did you think of your academic advisor when you were an undergraduate student?

How often do you monitor the progress of the students on your academic roster?

If asked, how do you believe your coworkers would describe you?

When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?

Tell me about your leadership qualities and how those help you with leading your students.

What causes you to feel dissatisfied on the job?

We are asking for 8 years of experience in an academic environment and you have just 5. Why do you think you are qualified for this position?

How often do you take work home with you?

Tell me about yourself.

When have you worked among a diverse group of people?

What do you know about the culture at our school?

Why do you want to work as an academic advisor?

What unique qualities can you bring to our school?

In your opinion, what are the top 3 functions of an academic advisor?

Walk me through your approach with students who are undecided on their major.

What are your favorite resources for helping students discover potential career choices?

As an academic advisor, understanding sources of inspiration is important. Who has inspired you in your life and why?

How familiar are you with the undergrad and graduate programs at our school?