What do you enjoy about being a Management Analyst?
Making a process more efficient and effective, especially an old process. I love to "modernize" processes in ways that keep the old, but use the new. I love to watch the ah-ah moments of people when shown that they can work smarter, not harder.
What areas do you dislike about being a Management Analyst?
I do not believe I have a dislike about the job. The only part would be that after going through an entire evaluation and then devising a better process, the client rejects that process just because we have done this this way for years.
What special skills does it take to be a Management Analyst?
I know Microsoft Office and Adobe products and can utilize them regarding work. I have a "can-do" attitude. I do not see obstacles, but challenges. Since I possess a masters in public administration, a paralegal certificate and am working on a masters in library and information science, I can see a process from many different views.
What do you find to be the most challenging part of your job?
Getting a client to "devulge" information so I can understand the process in order to devise a better method of performing that function. Sometimes people view our job as spying on them or changing them outside of their comfort zone. It is necessary to gain their trust so that you can get a clear picture of the situation and then show them a better way that they can accept.
Tell me about the hours you are used to working and your schedule.
I have worked every shift possible: day, night, swing, graveyard. I can work an 12 hour just a as easily as an 8-hour day. I work to get a job done by deadline.
What are some of the benefits you are custom to as a Management Analyst?
Medical, dental, vision, life insurance and disability, vacation and sick time and holidays.
What are some of your most memorable experiences as a Management Analyst?
We were working hours in overtime but once we hired a professional typist, we were actually finishing the work before our shift was ending.
What do you wish you knew starting out in your profession that you know now?
I had not realized that people viewed evaluators as "enemies". Some people fear change and strike out against those trying to make a process more efficient for all.
What advancements do you expect in the future?
I would like to "move up the ladder" into the senior or director position of this department.