"In my last organization, the leadership team was always making changes to improve the quality of the service we provided, but it didn't seem like the changes stuck around for long. There was no follow-up, and the employees would just revert to the old way of doing things. I suggested implementing a change tracker database to keep track of these plans, which would make it easy to check which ones worked and which didn't and ensure the changes were implemented each week. With the tracker, the results were clearer, and the more successful adjustments became standard policy that all employees followed."

This question is a great opportunity to show your worth to the organization you are interviewing with, so make sure to have a response prepared. Even if your only experience is an internship, you have likely created or streamlined a process that has contributed to the earning potential or efficiency of the organization. Choose at least one example and explain how you came up with the idea, how you implemented the plan, and the benefits to the company. If you were able to cut costs at the last place you worked, then a potential employer will know that you can do the same at their company. This can make you a very viable candidate for an interviewer.