Supervising employees can come with all sorts of challenging situations! Have you ever had to let someone go for theft? Have you ever had an emotionally challenging situation such as an employee passing away outside of work or a life-threatening illness? Have you ever had an employee who did not understand right from wrong? These all make solid examples for this question. Begin by telling the interviewer a high-level overview of your scenario. The key is explaining how you worked through the scenario to make the best of the situation. Explain what steps you took to work through the problem and how that scenario helped you become a better supervisor.
Warehouse Supervisor Interview Questions
What was the most difficult employee situation you found yourself in? How did you overcome the problem?
What does quality work mean to you?
Quality work means consistently achieving expectations while having a positive, ethical working environment. It means putting your best foot forward every day to ensure the success of the organization.
"Quality work means consistently achieving expectations while having a positive, ethical working environment. It means putting your best foot forward every day to ensure the success of the organization."Rachelle's Answer
This is a nice definition of quality work! Be sure to keep your language as 'I' vs. 'You.' I have provided an example, below.
"Quality work means consistently achieving my expectations while maintaining a positive, ethical working environment. It means putting my best foot forward every day to ensure the success of the organization."Was this answer helpful? Yes (1) or No (0)Thank you, your vote helps us display the best answers.
Tell me about a recent vendor dispute you have had, or a conflict you have had in your previous work. How did you handle the problem?
Think about the last time a contractor or employee did not carry through on their promises or meet your expectations for quality of work. These situations make great examples for this question! Provide the interviewer with what work the contractor or employee was supposed to be doing for you, and share what the outcome of the contractor's or employee's work actually was (...or, perhaps lack thereof if they failed to complete the project altogether). Next, share how you reached out to the contractor or employee either via phone to talk about the issue or on-site to talk face-to-face. Discuss how you professionally and graciously told the contractor or employee the issue and expressed your disappointment. Share what remediation you requested. You may have asked for the project to be re-vamped. You might have asked for your money back to move on. Or, you may have asked for the project to be started all over again. Finally, be sure to mention that you enjoy working with contractors and employees & typically don't have any issues with them. The challenging ones are few and far between, and you try to work with all of them on a pleasant and professional basis to maintain a positive image for the company.
Do you have supervising experience?
Be open and honest with the interviewer sharing what supervising experience you have. If you have experience with interviewing, making hiring decisions, writing performance reviews, mentoring, coaching, or having to let employees go, be sure to mention these things as well! Your response will help the interviewer understand what type of training you will need to be successful in the role.
"I do not but I have had new and older employees come to me for mentoring and coaching. Example Betty from corral explaining her problems with rate affected from home life, Sandra from bins looking for guidance with the picking process and newest employee, Tammy, asking me how to correct an inaccurate low count."Cindy's Answer
Mentoring and coaching are important parts of supervising. Be sure to explain the context of your examples by adding detail about who these people are, their roles, duties, and backgrounds. Your specifics about mentoring and coaching them will be clearer.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
How would your former employer describe you?
How well do you get along with your superiors? How often do you like to communicate with them?
What is the largest amount of employees you have supervised?
What leadership roles have you had in the past?
What cost cutting measures have you enacted in the past? Which ones were the most successful?
Have you ever been caught stealing, or better yet, have you ever stole anything?
Give us an example of an emergency situation that you faced. How did you handle it?
What mistakes have you made while being a leader for a group in the past? How have you learned from them?
Why do you want to work for our Warehouse team?
What experience do you have in a warehouse?
Tell me about a time when you had to think strategically.
What is your greatest strength? How does it help you as a Warehouse Supervisor?
How do you handle stressful situations?
Do you have an understanding of lean six sigma?
How do you stay organized?
Automation plays a huge role in any warehouse, what new technologies have you witnessed and how do you plan on staying informed for even newer technologies in the future?
Do you work well under pressure?
Tell me about your education. How has it prepared you for a career as a Warehouse Supervisor?
Why do you want to work for our company?
How do you prioritize your work?
How do you keep your warehouse employees motivated and to stay focused on the companies objectives?
If hired, how do you intend on making a difference with our company?
Why should we hire you?
Do you work well on a team? How would you define teamwork?
What is your greatest weakness? What are you doing to improve it?
When have you negotiated a better deal with a vendor?
Where do you see your career in five years?
What do you already know about our warehouse, and our company?