"I have learned to work out my emotions first, before I address issues. I take a minute to think things through. Sometimes you only have a minute, but I take it. I ask myself if I was reasonable. Was there anything else going on? Was I clear in my communication as to what I needed? Is this a pattern or is the coworker just having a busy or off day? I assume best intentions and own my part of the interaction before I address it, or do the best I can, but I don't let it wait. Patient care cannot wait, and if it's something clinical that needs done, I figure out how to get it done or get what I need from that worker right then and ask if there is a time when I could speak with them later in more detail. I don't think it benefits anyone to get angry or frustrated, but it doesn't help to not address problems either."

"I generally get along well with most coworkers because I have a calm attitude and I always offer to help my colleagues when I am able. However, everyone can have a bad day, including me. If a coworker seems to be grouchy or having a bad day, I would give them more space than usual while still offering my assistance whenever possible. If I noticed a pattern where a certain coworker always seems to be rude or curt to me, I would probably ask her if I could talk to her privately. Then, I would ask if I have done anything offensive or if there is anything I could do differently to be more helpful to her. I would attempt to take any input my coworker gives and implement it. It may not improve her attitude, but I think it's important to try."