How to Answer: Tell me a time when you went above and beyond for a patient.
Advice and answer examples written specifically for a Situational Nursing job interview.
22. Tell me a time when you went above and beyond for a patient.
How to Answer
The interviewer wants to gauge your commitment and passion for the nursing profession and learn more about your dedication to providing exceptional patient care. They want to know if you will go above and beyond the call of duty to ensure patients receive the best possible care. By asking this question, they hope to hear a specific example of a time when you went above and beyond for a patient and how it positively impacted their care and overall experience.
One example of going above and beyond for a patient would be taking extra time to sit and talk with them, providing emotional support and reassurance during a difficult time. Another example could be staying late to ensure your patient receives the necessary treatment and care, even if it means sacrificing your own personal time. Overall, going above and beyond for patients involves showing empathy, compassion, and a willingness to go the extra mile to ensure their well-being and comfort.
Written by Krista Wenz on May 29th, 2023
1st Answer Example
"Last week, I had a patient who was feeling very anxious and nervous about their upcoming surgery. Despite my busy schedule, I took the time to sit with them and listen to their concerns. I reassured them that everything would be alright and answered all of their questions to the best of my ability. I even stayed with them after my shift ended until their family arrived to provide additional support. The patient later wrote a note to the hospital praising the care they received, and it was gratifying to know that I was able to make a positive impact on their experience. To me, it didn't seem like I went above and beyond, but the patient sure thought I did!"
Written by Krista Wenz on May 29th, 2023
2nd Answer Example
"Recently, one of my patients was feeling very down and missing their dog they hadn't seen in weeks due to being hospitalized. I knew how much their dog meant to them and how it could help lift their spirits, so I went above and beyond my duties and sought permission to bring their dog into the hospital. After obtaining the necessary permissions, I arranged for the patient's dog to visit them in their room. The patient's face lit up with joy, and they were so grateful for the opportunity to see their longtime companion. It was a heartwarming moment, and I was glad to be able to bring some happiness into their day."
Written by Krista Wenz on May 29th, 2023
About the Author
I began my career in emergency medical services (EMS) over 30 years ago, working as a Firefighter-Paramedic, EMS Captain, Mental Health Technician, ER Technician, EMT and Paramedic Adjunct Instructor, and EMS Educator. During my career, I had the privilege of serving on over one thousand interview panels to help various organizations choose the right candidate for the job.
I have created curricula and training materials to prepare candidates for interviews and held mock interview courses for all types of healthcare professionals. My interview experience includes hiring emergency medical technicians, paramedics, firefighters, nurses, medical assistants, home health aides, and physician assistants.
As a coach and contributor for MockQuestions, I am excited to help you navigate your upcoming nursing interview. While these situational questions assess your critical thinking and communication skills, interviewers also ask these questions to gain insight into your personality to determine if you will be a good fit with the company culture. Remember to be relaxed and be your authentic self. Best of luck in nailing your interview!
Learn more about Krista Wenz