How to Answer: Our Ramp Agents can experience some pretty daunting days on the job. How would you motivate a crew for a tough day ahead?
Advice and answer examples written specifically for a Ramp Agent Supervisor job interview.
2. Our Ramp Agents can experience some pretty daunting days on the job. How would you motivate a crew for a tough day ahead?
How to Answer
Due to heavy travel seasons and heavy shipping times of the years, Ramp Agents know when the stressful times of year are coming, and your job as the supervisor of the team will be to ensure that your team is motivated and ready to work during those times. What your interviewer is ideally looking to hear is that you take a smart approach with your staff that involves clear and specific duties and goals and that you have open lines of communication with your staff and allow them to be a part of the planning process.
Written by Ryan Brunner on March 15th, 2021
Answer Example
"I fully understand coming into this role that there are going to be some extremely busy work days, and I would make sure that my staff is fully planned ahead of time for those days. When it comes to scheduling, I would ensure that my team has a say in how we schedule the work for the day; I would plan to do this with them weeks in advance. I would also ensure that my best team members are in the roles that best fit their skills on busy days. I truly believe that a team is most invested and motivated in their work if they are a part of brainstorming new ideas and allowed to provide feedback. That is the kind of leader I would be for the team."
Written by Ryan Brunner on March 15th, 2021