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USPS Interview Questions

25 USPS Interview Questions
Question 1 of 25
What is your greatest strength?
How to Answer
Think of the traits that have helped you succeed in the past. You can draw from your experiences in school or activities if you lack in work experience. Having great people skills, being positive and a good listener are all strengths worth sharing. Next, talk about how this strength will help you in the workplace! Your positive attitude keeps you and your coworkers in a good mood all day! Your listening skills make solving customer issues a breeze! Whatever your strength may be, link it back to how it positively impacts your work environment.

Some strengths you could mention are:

- Communicative
- Loyal
- Collaborative
- Tech Savvy
- Flexible in Schedule/Availability
- Persistent and Determined
- Eager for Knowledge/New Skills

Answer Example
"I have a lot of strengths that will be put to great use in this role with USPS. My most significant strength is the fact that I am very tech savvy and can pick up any complicated CRM or project management system out there. The downtime to train me would be minimal."
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Question 2 of 25
If I ask you to do something in a way you are not used to, how would you handle this?
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How to Answer
This question gives you a chance to show off your ability to listen and respond according to what you are being asked to do. Listening is a skill that requires paying close attention and observing. Thinking of an example might help you to process in your mind the way you would handle a situation such as this. Writing down your example will help you be even more prepared!

Answer Example
"I would make sure I was clear about what you were asking me to do first. I may even ask you to show me if I'm not clear. I always listen carefully when someone is teaching me something new or asking me to do things differently to make sure I will perform the task as directed."
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Question 3 of 25
Describe your ideal manager.
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How to Answer
The interviewer wants you to identify leadership qualities to see what you are looking for in a manager or boss. Here is a short list we came up with that might help jog your memory:

1) Honest
2) Good communicator
3) Good listener
4) Committed
5) Positive

You may not have ever worked for someone with these qualities. However, you have probably learned what helps you be successful from teachers, professors or managers from your past. Give an example of something they did that impressed you, like giving you positive feedback and encouraging you when you were struggling to meet a goal.

Answer Example
"My ideal manager is someone who is patient, kind, and willing to train me in any area they see fit. I like to work with people who know there is room at the top for everyone and is not afraid to help others gain footing in their career."
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Question 4 of 25
Why do you want to work for USPS?
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How to Answer
USPS wants to hire individuals who are reliable and also those who are willing to work hard to get the job done right. You want them to know that you fit the profile of the type of candidate for which they are looking. But first, you want to butter them up a little bit! After a bit of research, you will learn about their mission to create new products and services to meet the needs of their customers.

They strive to keep up with the latest technology to make sure packages and mail are delivered as quickly as possible. Review the website and then consider checking out what people are saying about them on glassdoor.com. If you are impressed by the employee reviews, talk about their reputation. Companies love to hear about the good things future employees are looking forward to experiencing! It makes them feel good and shows you are not looking for just any job. Find two the three positive qualities about the company and talk about how they excite or impress you.

Answer Example
"I want to work for USPS for a few reasons. First, you have a solid reputation in the logistics industry, and second, you are an undeniable leader. Third, I saw many great employee and customer reviews. I would be proud to work for such a well-established organization."
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Question 5 of 25
What challenges do you anticipate in this new role?
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Question 6 of 25
Tell me about a time when you gave excellent customer service.
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Question 7 of 25
Give me an example of how you have been reliable in the past.
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Question 8 of 25
Tell me about a time you worked with a group to accomplish a goal.
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Question 9 of 25
On busy days, how do you manage your daily tasks?
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Question 10 of 25
Give me an example that demonstrates your attention to detail.
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Creators of USPS Answers and Questions

Elisabeth Walter
Elisabeth Walter has over five years of experience in the corporate recruiting world. More recently, she has been freelance writing for the past two years. You can reach out to Elisabeth by visiting her LinkedIn profile, at https://www.linkedin.com/in/elisabethwalter/
Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 12/11/2014
Last modified on: 08/20/2018

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Question 11 of 25
How do you handle unexpected situations that might cause you to be late for work?
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Question 12 of 25
Tell me about your work experience.
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Question 13 of 25
Tell me about yourself.
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Question 14 of 25
How would you handle an irate customer?
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Question 15 of 25
Tell me about a your greatest achievement so far.
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Question 16 of 25
Give me an example of how you manage your time.
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Question 17 of 25
How would you handle conflict with a coworker?
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Question 18 of 25
Are you willing to work overtime, nights, weekends?
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Question 19 of 25
Why is it important to offer great customer service at the post office?
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Question 20 of 25
Tell me about a situation where you dealt with an upset customer. How did you handle it?
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Question 21 of 25
How would your former employer describe you?
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Question 22 of 25
What motivates you to work hard?
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Question 23 of 25
Do you work well under pressure?
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Question 24 of 25
What are your career goals?
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Question 25 of 25
What is you greatest weakness? What are you doing to improve?
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About USPS

The United States Postal Service (originally called the U.S. Post Office Department, when it was completely managed by the U.S. government before 1971) also known as the Post Office, U.S. Mail, or Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States. It is one of the few government agencies explicitly authorized by the United States Constitution.

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