How to Answer: How do you feel about working with customers of diverse backgrounds?
Advice and answer examples written specifically for a Pharmacy Technician job interview.
30. How do you feel about working with customers of diverse backgrounds?
Why the Interviewer Asks This Question
The pharmacy is a cultural melting pot. Each customer will be different in appearance, demeanor, and communication style. You also can't predict what type of day a customer experienced before they came to the counter. Let the interviewer know you embrace diversity and enjoy working with all customers.
Written by Krista Wenz on November 13th, 2022
Entry Level Example
"Having worked in customer service jobs through college, I have great experience working with customers from all backgrounds. I can keep a calm and collected mindset when dealing with customers that are angry, knowing full well that most customers in this mindset are experiencing things in life outside of our interaction."
Written by Krista Wenz on November 13th, 2022
Answer Example
"I have no problem working with customers from all walks of life. I understand that everyone's different, and I can adapt easily to different personalities and communication styles."
Written by Heather Douglass
Experienced Example
"I don't change my work style or level of customer service because of a patient's background. My job is to be professional, educational, and personable to every customer I work with."
Written by Krista Wenz on November 13th, 2022
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Anonymous Answer
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