"I sent an email at work without proofing it and later realized that two people were copied who were not supposed to know the information I shared. As soon as I noticed, I spoke to my boss and asked what I needed to do to resolve the situation. At that point, I could only apologize and learn from my mistake. Since then, I have been meticulous in double-checking everything, whether it is an email, report, or checking my rig at shift change."

"I once made the mistake of telling a coworker that I could cover their shift without looking in my calendar first. The following day, I went to add the shift to my calendar and realized I had a wedding to attend that day. Since I had already agreed to cover the shift, I couldn't tell my coworker I was backing out. I called some other coworkers and found one of them to work the shift. After that, I always check my calendar before agreeing to cover a shift."