"My current job has multiple conflicting priorities, and it can be difficult to know what is most important and urgent. My manager and I worked out an important/urgent scale for rating tasks so that it's clear what takes the highest priority. If something is both important and urgent, it gets the highest priority. Important but not urgent is next, and urgent but not important is after that. Then not important and not urgent tasks are last. Managers now use the rating system and have started coding requests as IU, INU, UNI, and NINU when sending them to the team members. As a result, our overall productivity and ability to meet deadlines has gone up considerably."