You identify that a key aspect of a process is that a piece of expendable tooling be changed every 500 cycles. How do you ensure that the maintenance team is adhering to the required frequency of this change?

"The first step for me would be to make sure that the maintenance team understands the importance of this task. I would personally communicate the proper way to complete the task and explain the importance of the task being completed. I find that people are much more likely to complete tasks if they understand why they are expected to do them. Additionally, I would create an SOP explaining how the process should be completed and at what frequency. Lastly, I would place a sign-off sheet at the process so the frequency at which the tooling is changed can easily be audited."

"If possible, I would install a counter. When the counter reached 400, the light would change to yellow. When 490, it would turn red. I would also ensure a steady supply of maintenance-required items was always available for the task. I would also ensure a backup supplier was in line for the required tools and supplies. I would also conduct a meeting with management and ensure a formal announcement was made for the maintenance workers and add it to the job duties."