How to Answer: You are helping a customer pack up their groceries, and they complain that you are not doing it correctly. How would you handle this?
Advice and answer examples written specifically for a Grocery Bagger job interview.
28. You are helping a customer pack up their groceries, and they complain that you are not doing it correctly. How would you handle this?
Why the Interviewer Asks This Question
Packing customers' groceries correctly into a customer's bag is essential. The hiring manager asks this question because they want to know if your response aligns with company standards.
Written by Luke Duggan on February 4th, 2022
What You Should Say
Explain that you would listen to the customer's concern, show the customer you care, and apologize for not packing their groceries correctly. In addition, you want the hiring manager to know that you would display sound judgment and inform the manager on duty.
Written by Luke Duggan on February 4th, 2022
Answer Example
"I would listen to the customer and apologize for not packing the groceries correctly. Then, I would repack the groceries to ensure their satisfaction. I wouldn't take this personally and would remind myself that the customer has a certain way they like their groceries packed."
Written by Luke Duggan on February 4th, 2022