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Department Manager Mock Interview

Question 16 of 35 for our Department Manager Mock Interview

Department Manager was updated by on October 25th, 2021. Learn more here.

Question 16 of 35

How are your customer service skills?

As a Department Manager, customer service is one of your greatest responsibilities, as most of your duties are geared towards offering the highest level of customer service possible. From making sure the department is stocked with products to driving sales, having excellent customer service skills will help you meet the department's goals. Share your customer service skills with the interviewer. In your response, assure them that you have the skills and understand the importance of good customer service in a department store.

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How to Answer: How are your customer service skills?

Advice and answer examples written specifically for a Department Manager job interview.

  • 16. How are your customer service skills?

      How to Answer

      As a Department Manager, customer service is one of your greatest responsibilities, as most of your duties are geared towards offering the highest level of customer service possible. From making sure the department is stocked with products to driving sales, having excellent customer service skills will help you meet the department's goals. Share your customer service skills with the interviewer. In your response, assure them that you have the skills and understand the importance of good customer service in a department store.

      Written by Ronda Barnes on October 25th, 2021

      1st Answer Example

      "My customer service skills are the reason I applied for this position. I love helping customers find what they need, and I understand that good customer service translates into increased sales. You won't be disappointed with my customer service skills or my team as I plan to make customer service training a priority once I'm hired."

      Written by Ronda Barnes on October 25th, 2021

      2nd Answer Example

      "I'd rate my customer service skills as an 8. I understand that customers are what keeps the business thriving, and I will be committed to improving my skills immediately so I can increase sales and enhance the customer's experience in the department."

      Written by Ronda Barnes on October 25th, 2021