How to Answer: How would you handle an inmate who constantly yelled at you and said extremely derogatory things to you?
Advice and answer examples written specifically for a Correctional Officer job interview.
38. How would you handle an inmate who constantly yelled at you and said extremely derogatory things to you?
Why the Interviewer Asks This Question
The interviewer will learn a lot about your character and workplace personality when you answer this question. As a correction officer, you will encounter inmates who will say anything to get a reaction out of you. Assure the interviewer that you can keep a level head and act professionally in any situation.
Written by Krista Wenz on February 10th, 2022
Focus Your Answer On
It is important that the interviewer understands that you can ignore insults and remain professional. Focus on the fact that you do not take insults or derogatory remarks personally and that you have thick enough skin to work as a correction officer.
Written by Krista Wenz on February 10th, 2022
What to Avoid
Avoid saying that you engage the inmate or respond with derogatory remarks back to them. When you react in that manner, it shows the interviewer that you may be a loose cannon and cause problems within the prison.
Written by Krista Wenz on February 10th, 2022
Entry Level Example
"If an inmate said something extreme to me, I would ignore it. As a corrections officer, I know that my reaction will fuel the fire, and nobody will get anywhere. I try to remain professional and poised in all situations."
Written by Krista Wenz on February 10th, 2022
Answer Example
"I am accustomed to this type of behavior after working as a correction officer for eight years. When I first began this career, it did bother me, and I would take things personally, but now I let it slide. If disciplinary action needs to be taken, I will follow those protocols; however, I know better than to show any emotional reaction in a situation like that."
Written by Krista Wenz on February 10th, 2022
Experienced Example
"I have had many insults thrown my way in my career and can say that I prefer to choose kindness over an angry reaction. If someone says something rude to me personally, I can let it slide. I will remind them that my job is to protect others from their poor decisions. Keeping a level head is always the better answer, in my opinion."
Written by Krista Wenz on February 10th, 2022
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