How to Answer: What was the most difficult decision you have had to make?
21. What was the most difficult decision you have had to make?
The Goal
The interviewer wants to know how you weigh your options when facing a difficult decision. The goal of your response is to showcase your strong critical thinking and decision-making skills.
Written by Rachelle Enns on December 14th, 2021
How to Answer
Use an example relevant to your work, such as changing majors in university, quitting a job that wasn't healthy for you, selling your business and re-entering the traditional workforce, relocating to a new city for better opportunities, or even starting a new professional venture. Be sure to highlight how you approached the decision and take the interviewer through your critical thinking and decision-making process. You should also include details of how your decision worked out for the best. At the end of your response, remember to connect your critical thinking skills and how they will benefit the hiring company, should you be the successful candidate.
Written by Rachelle Enns on December 14th, 2021
Pro Tip
Behavioral-based interview questions like this, where the interviewer is looking for a story example, are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.
Written by Rachelle Enns on December 14th, 2021
What to Avoid
One common mistake that interviewees make is to give a highly personal response. This question is not the time to talk about the hardest personal decision you've ever had to make. Be sure to keep your answer career-focused and related to the job opportunity.
Written by Rachelle Enns on December 14th, 2021
Answer Example
"(Situation) The most difficult decision that I have had to make was changing my major from Accounting to International Business. (Task) I was a second-year student and knew that the decision would set me back as far as graduation. (Action) However, after weighing the pros and cons, I knew that this added time was well worth the overall reward, (Result) I am so happy that I chose this path because I have built a very lucrative career."
Written by Rachelle Enns on December 14th, 2021
Admin Example
"(Situation) The biggest decision I have ever made was to quit my last job and move to Denver. (Task) I have a lot of friends in Denver, which made a choice a bit easier, but leaving my hometown to explore other opportunities was certainly a major decision in my life. (Action) I decided, despite my fears, to move forward and make the location change. I actively looked for a new job opportunity and leveraged my existing network to make valuable new connections. (Result) Today, I have zero regrets, as I love this city. It's my home for good!"
Written by Rachelle Enns on December 14th, 2021
Manager Example
"(Situation) In 2016, I earned acceptance into my top two universities, which I did not expect. (Task) I was a strong student and was thrilled to have options; however, I underestimated how difficult the decision would be. (Action) I weighed the pros and cons, including location, reputation, my major, past alumni, and more. I also made an Excel spreadsheet and pie chart to help me make the decision based on data and analysis. (Result) Thankfully, I made the right choice in the end and flourished at U of ABC!"
Written by Rachelle Enns on December 14th, 2021
Marketing Example
"(Situation) Choosing my major was one of the toughest career decisions I have made. (Task) I was on the fence between B2B Marketing and Consumer Behavior. (Action) After some contemplation as well as interviewing alumni and existing students, I chose B2B Marketing as my major. (Result) Today, I am thankful that I made that choice. B2B strategies are changing fast, and I love to learn new ways to position my clients in this incredibly competitive marketplace."
Written by Rachelle Enns on December 14th, 2021
Retail Example
"(Situation) Last year I chose to stop working for my parents at their print shop. (Task) I wanted a more fashion-oriented job since clothing has always been my passion. (Action) I mustered up the courage to give my notice, and I helped them to find a replacement before leaving. It was a tough conversation because I wanted to tell them about my dreams without offending them at the same time. (Result) This decision has improved our relationship, and I am thrilled that I chose to put myself and career desires first."
Written by Rachelle Enns on December 14th, 2021
Sales Example
"(Situation) The most difficult decision I have had to make was to let go of the business I started and get back into the regular workforce. (Task) The business did well, but my partner and I had differing ideas about where to take the company. (Action) He offered to buy me out, and I accepted. (Result) I love being in software sales now and don't regret the choice I made. It was one of the most challenging choices of my career but well worth the initial hardship."
Written by Rachelle Enns on December 14th, 2021
Teacher Example
"(Situation) Initially, I started my education training with a focus on being a high school math teacher. One year in, I decided to switch to an Elementary focus. (Task) I knew there were more job opportunities for male teachers in elementary, and my focus was to make myself highly employable. (Action) I made the change, moved around some classes, and lost some credit, but I also gained wisdom. (Result) I am still very pleased with the decision that I made, as I have never had trouble finding work in the elementary realm."
Written by Rachelle Enns on December 14th, 2021
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