MockQuestions

Behavioral Mock Interview

To help you prepare for your next job interview, here are 31 Behavioral interview questions and answer examples.

Our Behavioral Questions were written by and updated on December 14th, 2021. Learn more about this page.

Question 12 of 31

What was the most difficult decision you have had to make?

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Advice and Examples: What was the most difficult decision you have had to make?

  1. 12.

    What was the most difficult decision you have had to make?

      The Goal

      The interviewer wants to know how you weigh your options when facing a difficult decision. The goal of your response is to showcase your strong critical thinking and decision-making skills.

      How to Answer

      Use an example relevant to your work, such as changing majors in university, quitting a job that wasn't healthy for you, selling your business and re-entering the traditional workforce, relocating to a new city for better opportunities, or even starting a new professional venture. Be sure to highlight how you approached the decision and take the interviewer through your critical thinking and decision-making process. You should also include details of how your decision worked out for the best. At the end of your response, remember to connect your critical thinking skills and how they will benefit the hiring company, should you be the successful candidate.

      Pro Tip

      Behavioral-based interview questions like this, where the interviewer is looking for a story example, are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.

      What to Avoid

      One common mistake that interviewees make is to give a highly personal response. This question is not the time to talk about the hardest personal decision you've ever had to make. Be sure to keep your answer career-focused and related to the job opportunity.

      Christine's Answer

      "(Situation) The most difficult decision that I have had to make was changing my major from Accounting to International Business. (Task) I was a second-year student and knew that the decision would set me back as far as graduation. (Action) However, after weighing the pros and cons, I knew that this added time was well worth the overall reward, (Result) I am so happy that I chose this path because I have built a very lucrative career."

      Rachelle's Admin Example Answer

      "(Situation) The biggest decision I have ever made was to quit my last job and move to Denver. (Task) I have a lot of friends in Denver, which made a choice a bit easier, but leaving my hometown to explore other opportunities was certainly a major decision in my life. (Action) I decided, despite my fears, to move forward and make the location change. I actively looked for a new job opportunity and leveraged my existing network to make valuable new connections. (Result) Today, I have zero regrets, as I love this city. It's my home for good!"

      Rachelle's Manager Example Answer

      "(Situation) In 2016, I earned acceptance into my top two universities, which I did not expect. (Task) I was a strong student and was thrilled to have options; however, I underestimated how difficult the decision would be. (Action) I weighed the pros and cons, including location, reputation, my major, past alumni, and more. I also made an Excel spreadsheet and pie chart to help me make the decision based on data and analysis. (Result) Thankfully, I made the right choice in the end and flourished at U of ABC!"

      Rachelle's Marketing Example Answer

      "(Situation) Choosing my major was one of the toughest career decisions I have made. (Task) I was on the fence between B2B Marketing and Consumer Behavior. (Action) After some contemplation as well as interviewing alumni and existing students, I chose B2B Marketing as my major. (Result) Today, I am thankful that I made that choice. B2B strategies are changing fast, and I love to learn new ways to position my clients in this incredibly competitive marketplace."

      Rachelle's Retail Example Answer

      "(Situation) Last year I chose to stop working for my parents at their print shop. (Task) I wanted a more fashion-oriented job since clothing has always been my passion. (Action) I mustered up the courage to give my notice, and I helped them to find a replacement before leaving. It was a tough conversation because I wanted to tell them about my dreams without offending them at the same time. (Result) This decision has improved our relationship, and I am thrilled that I chose to put myself and career desires first."

      Rachelle's Sales Example Answer

      "(Situation) The most difficult decision I have had to make was to let go of the business I started and get back into the regular workforce. (Task) The business did well, but my partner and I had differing ideas about where to take the company. (Action) He offered to buy me out, and I accepted. (Result) I love being in software sales now and don't regret the choice I made. It was one of the most challenging choices of my career but well worth the initial hardship."

      Rachelle's Teacher Example Answer

      "(Situation) Initially, I started my education training with a focus on being a high school math teacher. One year in, I decided to switch to an Elementary focus. (Task) I knew there were more job opportunities for male teachers in elementary, and my focus was to make myself highly employable. (Action) I made the change, moved around some classes, and lost some credit, but I also gained wisdom. (Result) I am still very pleased with the decision that I made, as I have never had trouble finding work in the elementary realm."

      46 Community Answers

      Anonymous interview answers with our interview experts feedback

      Anonymous Interview Answer

      "The most difficult decision I had to make was choosing to leave this job as an intern. At that time, I felt very overwhelmed with my sister in the hospital, two jobs, and a year of rotations ahead of me. It was a tough decision because I had no idea what I wanted to do with my career and retail pharmacy is what I was more comfortable with. The last three years have given me time to emotionally heal from a personal loss, achieve my goals in retail pharmacy, and finally decide that I want to work in a hospital setting based on my experiences in rotations."

      Rachelle's Feedback for the Answer Above

      This is a great answer, I would leave out the details of your sister and simply say it was for family reasons.

      "The most difficult decision I had to make was choosing to leave my internship. At that time, I was working two jobs along with my rotations. I was very overwhelmed, and then experienced a family emergency which was the final strain on my schedule. Over the last three years, I have focused a great deal on my personal growth and have zeroed in on my career goals within retail pharmacy. These experiences are what have led me to my goal of working in a hospital setting."

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most significant decision I have ever made was to follow my husband's will to move to the US. During the last few weeks, I came across different people in the service industry; I'm so impressed and grateful for their spirit of generosity and serving."

      Rachelle's Feedback for the Answer Above

      Good answer that has a personal, emotional touch while showing your drive and reason for working.

      "Moving to the USA is the most difficult decision I have had to make. My husband and I relocated here in January and have been actively seeking job opportunities. Through this time, I have come across many wonderful people. I am so impressed with the spirit and generosity here."

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was to turn down a job with the company that my father works at. I tested and interviewed extremely well. I was offered the job and knew that it would make my father extremely proud to work with him. It was a good job opportunity with great pay and benefits, but I didn't want to put my education on hold as I knew I wouldn't be able to do both. I chose to continue my education which put me on the path to a better career that has made me happier."

      Rachelle's Feedback for the Answer Above

      Terrific response! You take the interviewer through your unique journey in an engaging way. Glad to hear it all worked out for you in the end :)

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision that I have had to make was changing careers and considering a Master's in Project Management and Business Analysis. I had five years of experienced in my career, and I was aware of the pros and cons of quitting a well-paid job to go back to school. I knew that the investment of time was well worth the overall reward. I am so happy that I chose this path because I have built a very lucrative career and am here in the US interviewing for an outstanding company."

      Rachelle's Feedback for the Answer Above

      Nice! This framework is perfectly executed and shows that you had a tough choice to make but that you made the right one with a happy resolution in the end :)

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult, and greatest decision I ever made was to change my major from sociology to nursing while I was a semester away from graduation. I came to the USA when I was one semester away from graduation with a Sociology degree. However, after my experience with nurses during labor and delivery here in the US, I knew that nursing was the way that I could give back. I couldn't have chosen any better career."

      Stephanie's Feedback for the Answer Above

      You share a very compelling story here! This must have been a tough decision for you, but it sounds like it has paid off.

      How would you rate Stephanie's Feedback?

      Anonymous Interview Answer

      "I think the most difficult decision I had to make was leaving my job where I was a Social Media Student Assistant. I had been working there for two years, needed to do internships for school credit, found that I wasn't growing in a way that I wanted to, and I lacked certain tools that I would need access to if I were to successfully take on these kinds of roles in my career path. It was a risk to leave somewhere I had stability and had made so many friends, but in the end, I was able to complete two additional internships that led me to where I am today and experience the exposure to working in a fast-paced tech environment, which is something I love. I'm someone that craves growth, and I want to grow with my position. I'm happy to have taken that risk in my career and for myself."

      Rachelle's Feedback for the Answer Above

      You know yourself well, and you aren't afraid to take calculated risks to achieve your goals. This is a wonderful quality to have and shows character and mental fortitude. It's awesome that your decision to leave this job worked out for you in the end. This response is positive and full of action statements - well done.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "I worked for a national news agency for four years overseas and based on my efforts and experience, they decided to post me to New York City to be a field reporter. I worked there for nearly two years and loved every minute of it, but when the posting ended and I returned to my post overseas, I needed to make a choice. The management had given a huge boost to my career by sending me to the United States, but coming back, I quickly found that my progress was faltering. I was deeply invested in the agency, but when an exciting opportunity in the form of a new challenge presented itself, I took it. I pursued a different career path, and it paid off in the long run."

      Rachelle's Feedback for the Answer Above

      It sounds like this was a high-stakes decision for you. Career shifts are rarely easy decisions to make. Since this answer is behavioral-based, the interviewer will want to know your thought process and critical thinking skills as much as possible. For this reason, I recommend being more detailed when it comes to how you felt your progress was faltering, the new challenge presented to you, and what the benefits were/are of your decision.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      ""(Situation) In academia, it is very important to show mobility and to gain international research experience. (Task) In 2018, I received a grant for a research visit as a post-doctoral researcher for two years abroad. The location decision on where to spend these two years was a very tough one since there are many top universities in Europe and in the US. (Action) In order to be able to make an informed decision, I first selected the universities with the largest overlap in my research agenda at that time. Then, I further selected those locations where my husband would be able to work as well. In the end, there were two locations in Europe and one in the US that fitted the best. (Result) I decided on the US location. Although this location was very far away from family and friends, I felt that the fit of my research topics at this university is almost perfect, and it was also possible for my husband to join. It was the right decision. I learned so much from the researchers there, developed many new skills, and expanded my network. Needless to say, that the experience of living in another continent was very valuable and informative in many ways.""

      Marcie's Feedback for the Answer Above

      That's great! It sounds like you made a good decision that worked out well. Your answer shows how much thought you put into making the decision, which the interviewer will appreciate. Nice job!

      How would you rate Marcie's Feedback?

      Anonymous Interview Answer

      "About a year and a half ago I started getting intense pain in my right shoulder. As the weeks went by the pain damaged the nerve on my right hand causing me to not be able to lift or feel anything. I ended up seeing a surgeon after an MRI and he discovered all my discs on my neck were resting on each other and they were not functional. I was given two options to deal with the pain and take continuous steroids or had metal plates installed for four discs but there was a slim chance I could not turn completely. I took the chance and did the surgery with intention of being able to use my right hand again. Thankfully everything went perfectly and I recovered with no complications."

      Stephanie's Feedback for the Answer Above

      This is a compelling personal example, but I suggest using professional examples instead of personal, whenever possible. Mentioning details about a health status can cause unconscious bias in an interviewer, so I always recommend staying away from this type of content, especially during a first interview.

      How would you rate Stephanie's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was moving several states away for a job after just learning that a family member had a terminal illness. Although I had the love and support of my family, it never felt right to be so far away, no matter how satisfying my career was. I've since returned to my home state to be near my family, and the experience has taught me what's most important in my life."

      Rachelle's Feedback for the Answer Above

      Your answer is personal and heartfelt, which allows the interviewer to learn a bit about you, aside from what is on your resume. You still tie in a mention of your career, so this is a good approach.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I've had to make was when I left my hometown to pursue the job that I currently hold. I have a lot of friends and family nearby and it was difficult for me to pack up and go to a new city to pursue my career. But in hindsight, it was the best decision I've made so far."

      Amanda's Feedback for the Answer Above

      Moving to a new location and taking on a new role are big decisions with far-reaching impacts. Give the interviewer insight into your decision-making process by talking about the factors you considered and why this was ultimately the right choice for you.

      How would you rate Amanda's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was leaving the last company I worked at. I had a lot of customers that were dependent on me and they had become like family to me. I still keep in contact with a lot of the customers that I once helped with that company and I trained my replacement to help them the way I did. He always knew he could call me if he ran into an issue that he needed assistance with."

      Kristine's Feedback for the Answer Above

      Good answer! The interviewer will learn a lot about your commitment to customers through your response. However, your response may cause the interviewer to wonder, "Why did this person leave the company if it was so difficult?" "Was it a good decision?" and "What happened after this person made the decision?" You can address these potential questions in your answer, or be prepared to answer them as a follow up to your response. I assisted with wording in a few places for clarity.

      "The most difficult decision I had to make was leaving the last company I worked at. I had a lot of customers that were dependent on me, and they had become like family to me. I still keep in contact with a lot of the customers that I once helped with that company, and I trained my replacement to help them the way I did. I made sure he knew he could call me any time if he ran into an issue and needed assistance."

      How would you rate Kristine's Feedback?

      Anonymous Interview Answer

      ""¢ S: When I was the social secretary for a school society, I oversaw the subcommittee made up of 7 fresher's whose purpose was to run events for freshers. "¢ T: They were told they would be able to deliver a final end-of-year event. Unfortunately, the committee went over budget, which was a problem since we had the responsibility to leave funds for the next committee. "¢ A: We decided that the event could not go forward. I understood that they would be upset and even angry. I conveyed the situation and what the immediate effects would be. "¢ T: I answered all their questions with as much detail as I could and also focused on the positive which was that they could run events for the actual committee next year."

      Cindy's Feedback for the Answer Above

      Good start! You're working in a demonstration of good communication skills, which is important. Can you expand by showing your decision-making process in action? What were the choices you confronted? Why was the decision you made the best choice?

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "Situation: My most difficult decision was to choose between the majors of math or biology. Task: I knew that there were more opportunities for a math student, but my focus was to become a biologist. Action: I weighed the pros and cons of biology and future prospects. Result: Today, I am happy that I have taken that decision and stand as a successful scientist."

      Stephanie's Feedback for the Answer Above

      Excellent response! Your response shows excellent problem-solving skills; this also captures your passion for biology.

      How would you rate Stephanie's Feedback?

      Anonymous Interview Answer

      "While working in _______ Police Department there was a colleague with clear signs of bad behavior. He was quite aggressive both with citizens and colleagues. He was never on time and once, while on duty he took out his gun from the holster without any reason to do so. Initially, I tried to talk to him and figure out what was his problem. He seemed not interested to explain anything to me. For the safety of me and my colleagues, I made a report asking my superior to arrange a psychological assessment for that colleague. The result was that initially he was not allowed to carry his gun and was asked to perform administrative related tasks. Later on, the committee assessed that he was not suitable to work as a police officer. It was a difficult decision to take, knowing that there was a chance for that colleague to lose his job. But in my opinion, it was the right thing to do for the common good."

      Marcie's Feedback for the Answer Above

      Excellent. It definitely sounds like you made the right call. Any interviewer will undoubtedly be impressed with your thought process and actions in this instance. Good job!

      How would you rate Marcie's Feedback?

      Anonymous Interview Answer

      "We discovered one of our clients was not happy with the duration of creating a BP. I have decided to change the way of blueprint creation and using another technology. We developed an API integration for this technology. It turned out well since our qualitative and quantitative feedbacks was improved."

      Cindy's Feedback for the Answer Above

      Ok, good example, but tell your audience why this example involved a difficult decision or a difficult decision-making process. Was problem-solving difficult? If so, what were the difficult decisions you encountered?

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to take has been to relocate to Dublin again, as the job market in Barcelona was not that good. After I lost my job, I sent a few CVs out, but I didn't get any interviews and, after a couple of months trying without any luck, I decided to back to Dublin, as there was more jobs in the market and the most of my experience had been built here. Even with the pandemic situation, I am starting to get interviews and hopefully will get a job within a month."

      Cindy's Feedback for the Answer Above

      Sounds like a difficult decision. Did it turn out well? What was the result of your decision?

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "My most difficult decision was in University, I was torn between staying in Engineering (that I didn't enjoy much but this major had promising job opportunities) and switching to Business. I asked Business students for more information and the major and gathered enough positive information to make a decision. I switched to Business and I am very thankful that I made this move as I discovered my passion for Marketing."

      Stephanie's Feedback for the Answer Above

      Excellent response! Switching majors is always tough (especially when there are potential future financial implications involved) and it sounds like you made the decision that was right for you and could align well with this specific opportunity at Facebook.

      How would you rate Stephanie's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I have had to make is going overseas for higher education. I know that it would be hard for me to work and study together in an unknown country. But after weighing advantages and disadvantages. I am so happy that I choose to study overseas now I have a lucrative career."

      Chad's Feedback for the Answer Above

      Great answer. I imagine it was a very hard decision to leave your friends and family to pursue an education overseas. Consider adding in some additional details to improve your response. What country did you move from? Where did you go to school? What program/discipline did you study?

      How would you rate Chad's Feedback?

      Anonymous Interview Answer

      "(Situation) The biggest decision I have ever made was to quit my last job in the industry and move to the US for pursuing higher studies. (Task) I have a lot of friends in the US, which made a choice a bit easier, but leaving my hometown to explore other opportunities was certainly a major decision in my life. (Action) I decided, despite my fears, to move forward and make the location and career change. I worked very hard in grad school to learn new things and leveraged my existing network to meet with valuable colleagues during this journey. (Result) Today, I have zero regrets, as I love being a researcher and contribute towards complex problems that I never thought of solving before"."

      Cindy's Feedback for the Answer Above

      Good use of the STAR format. This question is a good opportunity to show your judgment and reasoning skills, too. Can you talk more about the pros and cons of the decision and why you ultimately made it?

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was quitting my QA role in 2010. I realized that I did not enjoy QA work at all. I had started learning web development and design on the side. I took a leap of faith and quit. I decided to study and learn to code websites. I landed my first FE engineer role at a prestigious company 1.5 years later. I believe this single decision has made me happier. I believe one needs to find work that they are passionate about and that fortunately happened for me."

      Marcie's Feedback for the Answer Above

      Wow! This is an inspiring and genuine response that will undoubtedly resonate with the interviewer. It sounds like that was a hard decision to make but that it definitely paid off (changing the course of your career - and your life!) Excellent answer.

      How would you rate Marcie's Feedback?

      Anonymous Interview Answer

      "Having the need to lay off a very competent architect in the Greater China region. The business was just not there for the role to be there, I am proud that I am still in touch socially with that person, a testament to the good-natured result of the unfortunate action I had to take, as I clearly justified the reasons for the action, I attempted very seriously to keep him in another role, but he is eventually better off as he could cut the strings and move to a much more desirable geography he desired for himself."

      Cindy's Feedback for the Answer Above

      These are always the most difficult decisions for a manager. Explain how you approached it with this individual. How were you able to end the working relationship well? How did you deliver the message?

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "Moving to the USA is the most difficult decision I have had to make. My husband and I relocated here many years ago. At that time, I do not know anyone in this country and I could not work for at least a year until I have my paperwork in order. I spent my waiting time taking some online classes to keep my skills updated. Today, things are easier for me. I adjusted to a new culture, got a job, and made new friends."

      Chad's Feedback for the Answer Above

      I can understand how leaving your friends and family behind to relocate to the USA must have been a hard decision for you to make, but it sounds like you made the most of the opportunity and the move has paid off in the end! Consider including the motivation behind your decision to move to the USA in order to make your answer more personable and memorable to the interviewer.

      How would you rate Chad's Feedback?

      Anonymous Interview Answer

      "Leaving California to start a teaching career was the most difficult decision for me - I was working at a silversmith's shop in Berkeley and was interested in potentially taking over that business. But when the opportunity came to be a sabbatical replacement in Oxford OH, I decided to take that position. While I was nervous about that decision, it led to my full-time position at ______, which has been a delight."

      Cindy's Feedback for the Answer Above

      Good start. I'd recommend adding some detail about the pros and cons of the decision so the interviewer can see your reasoning and decision-making skills in action.

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "My most difficult decision was switching my major from management engineering to math. I realized man eng was not my personality - I was not a business person. However, I was more analytical and focused more on programming so I knew math was a better major for me, not to mention it was more flexible and cost-effective. In the end, I switched to math even though it held back my graduation, I was happier and fulfilled studying what I actually loved."

      Amanda's Feedback for the Answer Above

      Changing your major, and ultimately your future career path is certainly a difficult decision. You can use this question to help highlight your decision-making skills by talking about how you worked through the decision. Did you talk with other math majors to discuss the details of the degree? Did you research career options available to you if you changed your major? Did you consult with your academic advisor, trusted friends, or your parents?

      How would you rate Amanda's Feedback?

      Anonymous Interview Answer

      "Moving from a previous big company to a small company because of the project."

      Stephanie's Feedback for the Answer Above

      In the "Revised Answer" section, I've included a suggested way to re-structure your response, in order to add detail and impact.

      "One of the most difficult decisions I've made in my career was deciding to move from a big company with a lot of opportunities to a small company because of a project I was working on. This was a tough decision to make because________________________. However, I am grateful that I made this choice because I have learned _______________________________and had many additional professional opportunities as a result."

      How would you rate Stephanie's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was when I got to college, I wanted to be a nurse then I applied for the school of nursing as my first option but I wasn't admitted. I then applied for accounting and nursing the following year, I got admitted on both of them but when I get admission for nursing I have already started a class for my accounting, I decided to continue with accounting and I am doing well in my career."

      Chad's Feedback for the Answer Above

      Good example! It can be very difficult to choose a major in university! Consider discussing the reasons you chose to pursue accounting over nursing. Also, I would suggest elaborating on the result of your choice and highlighting how things have worked out for you since making this challenging decision.

      How would you rate Chad's Feedback?

      Anonymous Interview Answer

      "I had to make a tough decision to leave a company I enjoyed working in, where I built good relationships with both internal and external co-workers. It was a tough choice because I wanted to move into a role that was more challenging with higher compensation. I had no idea if I would like the culture at the new company and starting over is always a challenge but I am resilient to changes."

      Rachelle's Feedback for the Answer Above

      In the end, was this the right decision for you? The answer is a touch confusing and I'm not sure that 'quitting a job' is the best example to use in an interview. This could just put a spotlight on the fact that you left an employer. Do you have any other ideas to use for this response?

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "I had the opportunity to choose between two colleges. I weighed my pros and cons, including reputation, quality of the university, the possibility to improve my language skills, and more. I have always loved data analysis, so I made an Excel spreadsheet and pie chart to help me make the decision. Thankfully, I made the right choice in the end!"

      Rachelle's Feedback for the Answer Above

      Wow! It sounds like you researched every potential outcome, making a very educated choice in the end. Very good.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "A few years ago, during a weekend when I wasn't working we had an incident were the wrong prescription was sold to the wrong patient. I found out about it on Monday morning from my staff pharmacist, and I called the patient who received the other patient's drug. I spoke to her and collected information and the drug and went ahead and document the incident. I then filled out an incident report for accidental disclosure and documented what happened. About 2 days later I received an email from my DM about how this was the second accidental disclosure within a few months. The DM wanted to know what happened in both cases and I discovered from the sales transaction in the computer system that the same technician was involved in both disclosures. I then received a phone call from the Vice President of Pharmacy, and he told me that this could not continue since these disclosures can lead to troubles with OCR. He told me that I would need to partner with HR for progressive disciplinary action. He told me that he would be watching this closely and that he expected there to be no further HIPPA disclosures from the pharmacy. I partnered with HR and asked the store manager to assist me as a witness in providing a written warning. I told the technician that the continued accidental disclosures would no longer be tolerated and that she needed to double check name, date of birth and address for every receipt for every prescription bottle sold since HIPPA violation was considered a serious breach, and that any further disclosures could result in further disciplinary action including termination. The technician, although she was upset, was much more careful in selling prescriptions, and I did not have any further incidents of accidental disclosures from her or the team while I was the pharmacy manager."

      Rachelle's Feedback for the Answer Above

      This response shows that you knew the right steps to take, you received firm instructions without ego, and you were able to clearly communicate a difficult conversation with a subordinate. Excellent! My primary recommendation is to work on brevity where possible. Some details could be left out without affecting the impact of your stories.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "I was torn between pursuing a Global MBA and LLM in International Business. I weighed both options and decided to master my field first before venturing into the business field. I believe I made the right choice however, I will still pursue the course after I finish my papers in company secretarial."

      Rachelle's Feedback for the Answer Above

      Sounds like a tough choice, indeed! It's very good that you have expressed your contentment with your decision, while still showing that you want to continue on with your education.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision that I have had to make was to let a coworker go. He was a good friend who supported me in the field but was continuously coming in late and was a bad example to others by being on his cell phone. I counseled him a few times on his actions. He would change for about a week, and then he was back to getting on his cell phone or coming in late occasionally. He had been written up so many times, so when management came to me to see what I thought, I did the responsible thing and said we had to release him. He was affecting productivity in the shop "” what a hard thing to do, to release a friend."

      Rachelle's Feedback for the Answer Above

      Your answer shows integrity and professionalism, but also a tender and genuine side of you. Very well said. I was a bit confused if you had the authority to terminate in this role, or if this was a recommendation to the management team who had the authority to terminate. You may want to be clearer on that. Otherwise; good response!

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was whether to leave my last job. I was pregnant and in nursing school. My client was a stroke patient who had complete left paralysis. It meant there was a lot of heavy lifting involved; I knew this would not be safe in my condition. I ended up leaving the job but made sure to visit every other Sunday until he passed away."

      Rachelle's Feedback for the Answer Above

      It seems you are very caring, and you put a lot of compassion towards each of your patients. It's good that you were responsible and protected your health at the same time.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The hardest decision I have had to make was leaving the pharmaceutical industry as I was very successful and joining a new start-up business in medical sales. I made this decision because my dream has always been to get into medical sales, and I figured this was an excellent opportunity to get my foot in the door. It was a hard but successful transition because not only have I been getting the experience I desired, but I am growing the business in my territory rapidly."

      Rachelle's Feedback for the Answer Above

      It sounds as though this was a difficult but fruitful change for you "” a great example of a calculated risk.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I made was when I moved to a new country and left my home country, a loving family, and a well-established career. The country where I was moving to is a dream country for everyone because of quality living standards. Still, I was aware of the challenges that I have to face socioeconomically, sorting new friends, adopting the new culture, language, and obtaining the same career I had before were not easy."

      Rachelle's Feedback for the Answer Above

      This would be very difficult, no doubt. Try to give specifics (name of your home country and the name of the country where you moved) so that it's easier for the interviewer to follow along.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision that I have had to make was taking Engineering over Pharmacy. As my whole family has a background in pharmacy, and they wanted me to continue in the same field, but I liked Physics more than chemistry in high school."

      Rachelle's Feedback for the Answer Above

      It's great that you have carved out your own path. This decision would have been very challenging to make.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision was to let go of the employees when the company had a very limited budget."

      Rachelle's Feedback for the Answer Above

      Letting employees go is a very difficult task. Try walking the interviewer through your process and how you executed the terminations.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "One of the hardest decisions that I ever had to make was when we lost my uncle to suicide, and I decided to go back to school the day after we found out. I was mourning my uncle, but I knew that it would do me no good staying home and being away from school. Many family members were telling me that it was okay to take time off and take the semester off. At the end of the day, I decided that I needed to go back to school and make my uncle proud."

      Cindy's Feedback for the Answer Above

      Good answer! This highlights your perseverance and drive.

      How would you rate Cindy's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was leaving the last company I worked at. Being with the company for 20 years, I became a subject matter expert in quite a number of processes,. I had helped so many customers with production issues and helped in mentoring team members, including offshore employees. They knew they could call me any time if they ran into an issue and needed assistance."

      Rachelle's Feedback for the Answer Above

      Wow - good for you! Twenty years' tenure is not often heard of anymore. This move would have been a challenging change indeed, but it seems you handled it with poise and utmost professionalism. This answer will give the interviewer a lot of confidence in your loyalty.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "Recently, I resigned from my role as a recovery specialist which I've been in since May 2018. I'd been working two job rotations and after working 14 straight days at one job, I was constantly feeling overwhelmed and unable to give 100%. I realized that the job didn't fit with my career goals. Resigning would help me focus on my online classes. These are some of the things that led me to resign."

      Rachelle's Feedback for the Answer Above

      This answer is a good start! Try to speak more about your decision making approach. I also recommend wrapping up on a positive note. I've provided an example for you below.

      "I recently resigned from my role as a Recovery Specialist. I have worked in this role since May 2018 where I've been on two job rotations, often working 14 days straight. Now, with a need to focus on online classes, I knew that I needed to make some lifestyle changes. I approached the predicament by...(discuss your decision-making process). In the end, I concluded that the best choice was for me to resign and find a new role where I could put more focus on my education. Although this decision was difficult to make, I am satisfied with my choice because...(what are the pros of this choice?)"

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "I had a really difficult time trying to figure out what to do with my law degree and spent most of law school exploring different options but never resolving the issue. Through persistent research and many sleepless nights spent in self-contemplation, I finally discovered that government contract work, in particular, within the aerospace and defense industry, is what I wanted to focus my career on. The prospect of playing a crucial role in the process that outfits America and her allies with the means to protect our way of life, for example, motivates me and I can't wait to begin."

      Rachelle's Feedback for the Answer Above

      This would be a difficult decision for sure, and it's very likely that you carefully weighed your options. If you can, add in further detail on how you approached this decision-making process. Your enthusiasm in the end is fantastic!

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "I made the decision to leave my job as a teacher to work in a corporate world. It was very hard for me because I was scared. I was scared because I was leaving my comfort zone. I'm glad that I made the decision because I was able to gain more perspective in life, meet new people that are now my best friends, and become more adaptable to change. This decision always reminds me that everything will simply work out."

      Rachelle's Feedback for the Answer Above

      This would have been a major shift! It would be helpful if the interviewer knew why you wanted to make the jump. The benefits you mention are benefits that you could potentially gain as a teacher, so it's important to give tangible specifics on what you gained from making this bold career move. I've provided a starter for you below.

      "The most difficult decision I made was to leave my job as a teacher and move into the corporate world. I was scared to leave my comfort zone; however...(what was the temptation or why did you need to make this change?). By working in the corporate world, I have been able to gain more perspective on (try to be more specific than saying 'life'). I met people who are now my best friends (was this possible as a teacher, too? If not, what makes the difference in friendship building between these two career paths?). I have become more resilient to change since (is there more change in the corporate world than working as a teacher?). The positive outcome of this decision showed me that (the statement 'everything will simply work out' may be too general for a corporate interviewer to buy in. I recommend being more specific)."

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The hardest decision I've had to made was deciding whether or not to do a double degree and study analytics along with finance or finance alone. By taking up analytics, I would get real-world experience working with data, something very important for finance professionals in the real world. However, by doing a double degree, I would be spending an extra year at university, and it would be a lot more costly. I weighed up the pros and cons of each and really asked myself what I wanted to get out of university. I realised I was going there to make myself more employable, and the extra cost was worth it as undertaking analytics would give me real-world experience that I wouldn't get with just finance. Overall, I think deciding to do analytics has been a great decision as to its really given me a leg up on my peers."

      Rachelle's Feedback for the Answer Above

      Making critical educational decisions is a challenge, indeed. Your decision-making approach seems to be highly analytical, and it's great that you made the decision that gave you the most competitive advantage!

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was to leave my position as a pharmacy manager and, ultimately, my traditional role as a pharmacist. Looking toward the future, I want to work for a company that shares my beliefs, goals and will create a positive work environment that encourages growth. I am excited to use all the skills I have acquired over the many years in pharmacy to start a career in a different area of healthcare where I can still be apart of improving health."

      Rachelle's Feedback for the Answer Above

      This would have been a challenging decision, indeed, but it's great that you put yourself and your needs ahead of all else. This decision shows strength!

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The most difficult decision I had to make was not returning home to work with my mom in an independent pharmacy. I had to make this difficult decision because I always wanted to work as a clinical pharmacist, and I knew I had to advance my career."

      Rachelle's Feedback for the Answer Above

      This sounds like a difficult decision, indeed! One of the purposes of this behavioral-based question is for the interviewer to understand your problem-solving and critical-thinking skills. I recommend including details around your thought process and how you came to your conclusion.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "I decided to move into a Solutions Architect role. I began my a developer and had multiple roles throughout my career. Due to organizational need, I was required to shift from a delivery role to an architecture role. This was a big and difficult decision since it was a complete shift away from what I was doing. This was a hard decision, but it has been empowering and helped me to learn more."

      Rachelle's Feedback for the Answer Above

      A total shift, indeed! It's wonderful that this change worked out so well for you :) To help the interviewer understand your critical-thinking and decision-making skills, I recommend providing details on your thought process while weighing this significant career decision.

      How would you rate Rachelle's Feedback?